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Public Tickets

jdefranclieu Burger menu styleClosed   Kalium 3   Updated January 21, 2019 at 7:36am   4 Most recent comment from [deleted]:Hi Jerome,Thanks, I'm glad to hear that everything is Ok nowI wish you a great week!P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from you ... microwei Portfolio Item HeightClosed   Kalium 3   Updated January 18, 2019 at 4:30pm   4 Most recent comment from [deleted]:Hi microwei,Hmm you can use Masonry Portfolio element for this. See video for more info.I wish you a great weekend! Vera Kalium Theme update 2.7.5.1 failedClosed   Kalium 3   Updated January 18, 2019 at 9:28am   4 Most recent comment from [deleted]:Hi Vera,Anytime that you need to reset the license we can do that for you. If your support period expires then you can send us an email.P.S: Please note that we don't reply to tickets through email b ... eperissinotto use this licence to anothersiteClosed   Kalium 3   Updated January 18, 2019 at 8:12am   2 Most recent comment from [deleted]:Hi eperissinotto,License is valid for one domain only as you can read on this article Theme licenses and activation.I deleted your old license, so now you can activate your product againP.S: If you ... dennyv90 Override function parent themeClosed   Oxygen   Updated January 17, 2019 at 2:33pm   4 Most recent comment from [deleted]:Hi Denny,I can see that this code increases icon size, you can do that very easy with CSS without modifying a single theme code.To do that is very easy, please just see this video.If you need the CSS ... Kate Google mapClosed   Aurum   Updated January 17, 2019 at 7:59am   3 Most recent comment from [deleted]:Hi Kate,I'm glad to hear thatWill set this ticket as solved from here. lukasgraphics What is causing my portfolio head to not extend full width?Closed   Kalium 3   Updated January 17, 2019 at 7:59am   8 Most recent comment from [deleted]:Glad to hear thatWill set this ticket as solved from here. NadjaZe header background gets overridden by javascriptClosed   Kalium 3   Updated January 17, 2019 at 7:58am   3 Most recent comment from [deleted]:Hi NadjaZe, This is a customization question and support doesn't offer customization services as we wrote on our support homepage and on this area. I will try to help you this time though :) Please ad ... shell3r removing Out of Stock Badge entirelyClosed   Oxygen   Updated January 17, 2019 at 7:55am   2 Most recent comment from [deleted]:Hi, To hide the "Out of Stock" ribbon please add the code below to your Custom CSS area: .sale_tag.stock-out { display: none; } Thanks! admin-spacelab Add front page element with full width (browser-width)?Closed   Kalium 3   Updated January 16, 2019 at 8:41am   4 Most recent comment from [deleted]:Glad to hear that this is solved.Have a great day! peterbj Badge (color and string)Closed   Aurum   Updated January 16, 2019 at 8:17am   2 Most recent comment from [deleted]:Hi peterbj,To be able to rename/translate the string you can install Loco Translate plugin.To change the color of the Sale badge please add the code below to your Custom CSS area: .woocommerce .onsa ... Dirma Youtube won't autoplay on homepageClosed   Kalium 3   Updated January 16, 2019 at 8:12am   2 Most recent comment from [deleted]:Hi Dirma,Normally, browsers won't autoplay videos if they are not muted, read more here:https://developers.google.com/web/updates/2017/09/autoplay-policy-changesI am giving you a code that will mute t ... mervinv Sticky menu on mobile - menu not visibleClosed   Aurum   Updated January 15, 2019 at 10:54am   15 Most recent comment from [deleted]:Hi mervinv,Glad to hear that everything is working fine nowI wish you a great day!P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your D ... shell3r no sticky header on mobileClosed   Oxygen   Updated January 15, 2019 at 8:25am   4 Most recent comment from [deleted]:Hi,We are going to add this functionality in future releases.As for secondary color, it can be configured on Theme Styling section, if that doesn't change the color you want then you should add custom ... Vera Revolution Slider Video layer working in Firefox but not in Chrome and SafariClosed   Kalium 3   Updated January 15, 2019 at 8:20am   11 Most recent comment from Vera:Already found it :) Thanks a  lot, Art!CheersVera