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Public Tickets

Anchit_template Errors coming during workingClosed   Kalium 3   Updated February 12, 2019 at 8:12am   8 Most recent comment from [deleted]:Hi Anchit,Regarding your further questions, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to h ... Tonio01 Updating Advanced Custom Fields PROClosed   Kalium 3   Updated February 11, 2019 at 3:46pm   2 Most recent comment from Laborator:Hi Tonio01, This plugin is a premium plugin but is offered for free in our theme. We update the plugin once there is an update available so you can update this plugin by going to Appearance > Insta ... maciek8 Menu ColorClosed   Kalium 3   Updated February 11, 2019 at 2:41pm   2 Most recent comment from Laborator:Hi there, 1. In the admin panel go to Custom CSS and scroll down to line 54, change the #f7c016 HEX color: (view large version) 2. There you can select which skin you want to use for the menu all o ... andrea Problems with Google MapsClosed   Oxygen   Updated February 11, 2019 at 1:15pm   5 Most recent comment from andrea:Thanks! ruzicmedia FooterClosed   Kalium 3   Updated February 11, 2019 at 10:54am   2 Most recent comment from [deleted]:Hi ruzicmedia, Just disable the Footer Widgets (more) (view on a new page) Note: Please take your time and read Kalium Documentation articles, we have prepared more than 130 articles where you can f ... peterbj Product carousel not loading properly on mobilesClosed   Aurum   Updated February 11, 2019 at 10:51am   7 Most recent comment from Laborator:Hi Peter,Currently we don't have any fix for it, we have added it to the bug list to be fixed for the next theme update. afp_alfarias Portfolio missed featureClosed   Kalium 3   Updated February 11, 2019 at 10:36am   4 Most recent comment from [deleted]:Hi Russel,You replied without any text. Dora Georgiou theme updateClosed   Aurum   Updated February 11, 2019 at 10:18am   2 Most recent comment from [deleted]:Hi Dora,You are using an old version of our theme, the latest version for the moment is 3.4.2 (read changelog), please update your theme first and then the premium plugins too.  The easiest way to ... andrea Problem with Maps of Contact PageClosed   Oxygen   Updated February 11, 2019 at 9:56am   2 Most recent comment from [deleted]:Double ticket.Will set this ticket as solved from here. allvar Removing related postsClosed   Kalium 3   Updated February 11, 2019 at 9:51am   3 Most recent comment from allvar:Thanks Art! I'll see if I can find the setting somewhere or if it's time to unplug JetPack. / J JannaGrammersdorf No responsive PortfolioClosed   Kalium 3   Updated February 11, 2019 at 9:32am   2 Most recent comment from [deleted]:Hi Janna,1— Our theme is responsive but maybe your mobile phone screen size is big and it's normal that it will show two items per row (see video).2— I can see that this font offers other weight ... mistywing7 pulgin not workingClosed   Oxygen   Updated February 11, 2019 at 9:31am   2 Most recent comment from Laborator:Hi there,Please install Classic Editor and make sure you switch to WPBakery editor and not the Gutenberg editor. Elena Chisena side/columned portfolio - image sizeClosed   Kalium 3   Updated February 11, 2019 at 9:20am   2 Most recent comment from Laborator:Hi Elena,The method to customize the size of the images in side and columned portfolio is to select on how many columns do you want the images to show and the text width then it will be automatically ... allvar Need to change domainClosed   Kalium 3   Updated February 11, 2019 at 9:12am   6 Most recent comment from expathos:I cannot post a new ticket because my license has expired. Again, I have no problem with renewing my license but to be forced to do so due to a problem on your end is not really cool  afp_alfarias Adding to different google fonts to "Home" page and a different menu typeClosed   Kalium 3   Updated February 11, 2019 at 8:57am   2 Most recent comment from [deleted]:Hi Alex,1— You just need to choose which selectors you want to use with one font and the other font with other selectors (see example).2— Sorry but an option like this is not possible.Have a great ...