Public Tickets
eliskacin
portfolio page still dublicates !!!Closed
Kalium 3
Updated February 25, 2019 at 5:56pm
2
Most recent comment from Laborator:This is a double ticket so I will close it, you have submitted this ticket only 2 hours after submitting the original ticket.
and-g
change the radio button on the Checkout pageClosed
Aurum
Updated February 25, 2019 at 5:29pm
2
Most recent comment from Laborator:Hi Andrey,Add this CSS to Custom CSS to enlarge and set a custom color to the checkbox:
input[type=checkbox]:before, input[type=radio]:before {
background: #000;
}
input[type=checkbox], input[type= ...
mdcg
Categories PortfolioClosed
Kalium 3
Updated February 25, 2019 at 5:21pm
9
Most recent comment from Laborator:Hi Michael,That's because you have added the menu items under Appearance > Menus as Product Categories, but using that function the portfolio filter won't work properly, so I would advise you to remo ...
Majed Mahmood
Add to wish list buttonClosed
Aurum
Updated February 25, 2019 at 5:05pm
2
Most recent comment from Laborator:Hi there,You have to know this is an independent website and not a theme like Aurum so we cannot replicate what you see on the web to your website, what we have on our demos can be done and other func ...
Majed Mahmood
Logo circleClosed
Aurum
Updated February 25, 2019 at 5:03pm
2
Most recent comment from Laborator:Hi there,To have a circle logo upload a PNG circle logo and it will appear in circular mode.
Gerard
Embed self hosted videoClosed
Kalium 3
Updated February 25, 2019 at 9:57am
2
Most recent comment from Laborator:Hi Gerard,In which page have you tried to embed a hosted video, can you please give us more information so we can check it live.
Majed Mahmood
on sale crossingClosed
Aurum
Updated February 25, 2019 at 9:30am
2
Most recent comment from Laborator:That's not something that's managed by the theme, in the product you have created set a Sale price, there you have a place where you have to set the price and another one to set the price on sale, the ...
spired
Outlining Video Portfolio postClosed
Kalium 3
Updated February 25, 2019 at 9:18am
2
Most recent comment from Laborator:Hi Jelle,In your admin panel go and edit this item, then scroll down to Parameters and Options, select the Side Portfolio tab and untick the Stick Photos to Top, that's why they stick to the top an ...
lottie444
Parameters and Options area not workingClosed
Kalium 3
Updated February 25, 2019 at 9:16am
4
Most recent comment from Laborator:Hi there,We have blocked the ACF update since it is causing some problems with the current theme version, so that's why you cannot update it until we release a new theme update.
VerwerftJ
footer backgroundClosed
Kalium 3
Updated February 25, 2019 at 9:09am
4
Most recent comment from Laborator:Hi Johan,The footer background is an image set in the Custom CSS, so to change it go to Custom CSS and scroll down to line 376 and change the path of the image here:
background: url(https://demo.kal ...
odko1010
Error on update pluginClosed
Kalium 3
Updated February 25, 2019 at 9:03am
4
Most recent comment from Laborator:Hi there,We have blocked the ACF update since it is causing some problems with the current theme version, so that's why you cannot update it until we release a new theme update.
Minnoe
displaying product categoryClosed
Kalium 3
Updated February 24, 2019 at 12:43pm
2
Most recent comment from Laborator:I have replied to your other ticket, I am sorry for the late reply but the other team members are in vacation and I have to take care of all the tickets on my own so it is taking more time than usua ...
arecabooksasia
Upgrading the themeClosed
Aurum
Updated February 24, 2019 at 12:02pm
2
Most recent comment from Laborator:We don't recommend plugins for updating our themes to our users.The easiest way to update your theme is if you use Envato Market plugin (screenshot). When you connect Envato Market plugin you will s ...
MarcoEsse
Installatiion failedClosed
Kalium 3
Updated February 24, 2019 at 12:01pm
3
Most recent comment from Laborator:Happy to hear that, have a great weekend!
eduardcoumans
Deactivate licencClosed
Kalium 3
Updated February 24, 2019 at 10:07am
4
Most recent comment from Laborator:Hi there,I have reset the license, next time please create your own ticket instead of replying to another ticket or write us an e-mail directly.P.S: If you still see the old domain on your Product Act ...