Public Tickets
CigdemGD
changing purple color to orange - site wideClosed
Aurum
Updated August 5, 2019 at 7:57am
2
Most recent comment from [deleted]:Hi,You just need to change your theme skin by going to Laborator > Theme Styling > Custom Skin Builder. (view on a new page)Have a nice day!
Dana Choi
How to have FTPClosed
Kalium 3
Updated August 5, 2019 at 7:26am
2
Most recent comment from [deleted]:Hi Misook Choi,If your PHP cannot write custom-skin.css file then go to FTP (or from File Manager on your control panel), head to:~/wp-content/themes/kalium-child/There simply upload an empty file na ...
yalesh
Portfolio Items NumberClosed
Kalium 3
Updated August 5, 2019 at 7:25am
4
Most recent comment from [deleted]:Happy to helpHave a nice day!P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from me and Laborator i ...
creativeshirts
How can I diasable Calculate shipping on the checkout page?Closed
Aurum
Updated August 5, 2019 at 7:15am
2
Most recent comment from Laborator:Hi there,This is not a theme setting, it is located in the WooCommerce settings: (view large version)
wiloke
Revoke LicenseClosed
Kalium 3
Updated August 5, 2019 at 6:53am
4
Most recent comment from [deleted]:Hi wiloke,I'm happy that this is solved nowHave an amazing week!
ravneetmahajan
how to customise video order in portfolio pageClosed
Kalium 3
Updated August 5, 2019 at 6:37am
2
Most recent comment from [deleted]:Hi Rav,Please read this article Manual ordering of posts (portfolio/page/products).Thanks!
culigence
Divider line at top of footerClosed
Kalium 3
Updated August 2, 2019 at 7:23am
8
Most recent comment from Laborator:Hi there,Its probably the cache from the server or the browser but if it happens again then try the method below:https://d.pr/v/4kZHEo
seemore_studio
Can't update themeClosed
Aurum
Updated August 2, 2019 at 7:15am
2
Most recent comment from [deleted]:Hi seemore,Sure, please share your Wordpress credentials because I need to login to your site and test this issue. Your information is safe here (private) in this thread.To include your credentials c ...
stp42
Theme OptionsClosed
Aurum
Updated August 2, 2019 at 7:02am
4
Most recent comment from [deleted]:Hi Stephan,Thanks, we will consider thisI wish you have a great weekend!
BretonAccount
An error occurred while updating Kalium: Update package not available.Closed
Kalium 3
Updated August 2, 2019 at 6:33am
2
Most recent comment from [deleted]:Hi Breton,
Please go to Wordpress > Updates section and click Check Again button one time, then try to update Kalium, it should workHave a nice day!
Alexander Bischof
Color of menu buttonClosed
Kalium 3
Updated August 2, 2019 at 6:31am
6
Most recent comment from [deleted]:Hi Alexander,Always happy to hear thatI wish you have an amazing weekend!Will set this ticket as solved from here.
stp42
Transparent Header Safari problemClosed
Aurum
Updated August 1, 2019 at 7:58pm
3
Most recent comment from stp42:ok, will try to not use transparent header :(thank you
AntoniaRBD
Social Icons in ColumnClosed
Kalium 3
Updated August 1, 2019 at 7:11am
10
Most recent comment from [deleted]:Hi miketoledo,
Kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to help you in your new thread.� ...
imthazahamed
Background colour on photography templateClosed
Kalium 3
Updated August 1, 2019 at 7:04am
4
Most recent comment from [deleted]:Hi Imthaz,
It seems that the other inner column has a white background attached (see video). Please check that, and if you don't find it then I can check it for you.
Thanks!
jonnymnemonic
Weird Cropping of Featured ImageClosed
Kalium 3
Updated August 1, 2019 at 6:33am
9
Most recent comment from [deleted]:Hi Jon,Hmm, maybe you have installed any caching plugin or your server has any caching mechanism so changes are delayed.Anyway, I'm very happy that everything is working as it should nowHave a n ...