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Public Tickets

jonnymnemonic Weird Cropping of Featured ImageClosed   Kalium 3   Updated August 1, 2019 at 6:33am   9 Most recent comment from [deleted]:Hi Jon,Hmm, maybe you have installed any caching plugin or your server has any caching mechanism so changes are delayed.Anyway, I'm very happy that everything is working as it should nowHave a n ... imaginoscope Change radio button colorClosed   Aurum   Updated July 31, 2019 at 10:17am   8 Most recent comment from Laborator:You're welcomeP.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab.A huge thank you from Laborator in advance! dave lightbox?Closed   Kalium 3   Updated July 31, 2019 at 8:00am   6 Most recent comment from Laborator:Hi Dave,You were using the latest version of the theme but the plugins were not updated to the latest version and were not compatible with the theme, so I have updated and activated them and now some ... johnnymcgee Theme Options being overriddenClosed   Kalium 3   Updated July 31, 2019 at 6:52am   18 Most recent comment from [deleted]:Hi johnnymcgee,That is happening because your license is registered in http://itsjohnlogan.com/ and now you're trying to register your theme in another domain.It would be better if you had use ... Cecilia Chavez Cart RibbonClosed   Oxygen   Updated July 30, 2019 at 7:29am   8 Most recent comment from [deleted]:Hi Cecilia, That is happening because you have activated Catalog Mode in your site (Theme Options > Shop Settings > Catalog Mode). Have a nice day! lilleyr drop down sortClosed   Oxygen   Updated July 30, 2019 at 7:27am   21 Most recent comment from lilleyr:Hi Art ok thanks  Marcelo Souza Google mapas not workClosed   Kalium 3   Updated July 29, 2019 at 12:05pm   8 Most recent comment from Laborator:It is because of the Map zoom, you have the pins in two different cities: (view large version) Partvend Importing demo results in Gateway TimeoutClosed   Aurum   Updated July 29, 2019 at 10:38am   7 Most recent comment from [deleted]:Hi Partvend,I'm very happy that the problem is now resolved and you can continue to work in your beautiful siteP.S: If you like the theme, it would help us a lot if you could give us a five-star ... atrijit_dasgupta_1966 Product Category wise displayClosed   Aurum   Updated July 29, 2019 at 8:49am   2 Most recent comment from [deleted]:Hi,If you are talking about Products Carousel, then you can filter products from taxonomy (example: product tag or product category)I have recorded a video to show how to filter products from a sub c ... lab9pro Use of .local domain name for developmentClosed   Kalium 3   Updated July 29, 2019 at 8:37am   4 Most recent comment from [deleted]:Hi lab9pro, Our product registration platform treats all domains as "real" but it excludes few such: localhostmysite.local  And few popular staging: myftpupload.comtemp.domains and so on. If you enc ... Crxss Art I cant edit Post, Pages or PortfoliosClosed   Kalium 3   Updated July 29, 2019 at 8:13am   17 Most recent comment from [deleted]:Hi Crxss, Yes you're right and I'm happy that you resolved this problem Also the WPBakery Page Builder support confirmed that the problem was there (view on a new page) Have a nice week ah ... pridgeondesign portfolio settingsClosed   Kalium 3   Updated July 29, 2019 at 7:26am   4 Most recent comment from Laborator:Hi there,Unfortunately the login credentials are not working: (view large version) CigdemGD want to customize "read more" textClosed   Aurum   Updated July 29, 2019 at 7:24am   2 Most recent comment from Laborator:Hi there,You have to translate it in Loco Translate under WPBakery Page Builder as it is a WPBakery element and not one from Kalium. labrises text color for dark skinClosed   Kalium 3   Updated July 29, 2019 at 7:04am   2 Most recent comment from [deleted]:Hi Zdenka,That color is coming somewhere from your Custom CSS area (see video).Please just delete that CSS code and your skin will be applied.Thanks! alwero WPBakery Page Builder is not visible after the upgradeClosed   Oxygen   Updated July 29, 2019 at 6:33am   5 Most recent comment from [deleted]:Hi Alwero,I'm happy that the problem is now solvedHave a nice day!