Public Tickets
stp42
Theme OptionsClosed
Aurum
Updated August 2, 2019 at 7:02am
4
Most recent comment from [deleted]:Hi Stephan,Thanks, we will consider thisI wish you have a great weekend!
BretonAccount
An error occurred while updating Kalium: Update package not available.Closed
Kalium 3
Updated August 2, 2019 at 6:33am
2
Most recent comment from [deleted]:Hi Breton,
Please go to Wordpress > Updates section and click Check Again button one time, then try to update Kalium, it should workHave a nice day!
Alexander Bischof
Color of menu buttonClosed
Kalium 3
Updated August 2, 2019 at 6:31am
6
Most recent comment from [deleted]:Hi Alexander,Always happy to hear thatI wish you have an amazing weekend!Will set this ticket as solved from here.
stp42
Transparent Header Safari problemClosed
Aurum
Updated August 1, 2019 at 7:58pm
3
Most recent comment from stp42:ok, will try to not use transparent header :(thank you
AntoniaRBD
Social Icons in ColumnClosed
Kalium 3
Updated August 1, 2019 at 7:11am
10
Most recent comment from [deleted]:Hi miketoledo,
Kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to help you in your new thread.� ...
imthazahamed
Background colour on photography templateClosed
Kalium 3
Updated August 1, 2019 at 7:04am
4
Most recent comment from [deleted]:Hi Imthaz,
It seems that the other inner column has a white background attached (see video). Please check that, and if you don't find it then I can check it for you.
Thanks!
jonnymnemonic
Weird Cropping of Featured ImageClosed
Kalium 3
Updated August 1, 2019 at 6:33am
9
Most recent comment from [deleted]:Hi Jon,Hmm, maybe you have installed any caching plugin or your server has any caching mechanism so changes are delayed.Anyway, I'm very happy that everything is working as it should nowHave a n ...
imaginoscope
Change radio button colorClosed
Aurum
Updated July 31, 2019 at 10:17am
8
Most recent comment from Laborator:You're welcomeP.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab.A huge thank you from Laborator in advance!
dave
lightbox?Closed
Kalium 3
Updated July 31, 2019 at 8:00am
6
Most recent comment from Laborator:Hi Dave,You were using the latest version of the theme but the plugins were not updated to the latest version and were not compatible with the theme, so I have updated and activated them and now some ...
johnnymcgee
Theme Options being overriddenClosed
Kalium 3
Updated July 31, 2019 at 6:52am
18
Most recent comment from [deleted]:Hi johnnymcgee,That is happening because your license is registered in http://itsjohnlogan.com/ and now you're trying to register your theme in another domain.It would be better if you had use ...
Cecilia Chavez
Cart RibbonClosed
Oxygen
Updated July 30, 2019 at 7:29am
8
Most recent comment from [deleted]:Hi Cecilia,
That is happening because you have activated Catalog Mode in your site (Theme Options > Shop Settings > Catalog Mode).
Have a nice day!
lilleyr
drop down sortClosed
Oxygen
Updated July 30, 2019 at 7:27am
21
Most recent comment from lilleyr:Hi Art ok thanks
Marcelo Souza
Google mapas not workClosed
Kalium 3
Updated July 29, 2019 at 12:05pm
8
Most recent comment from Laborator:It is because of the Map zoom, you have the pins in two different cities: (view large version)
Partvend
Importing demo results in Gateway TimeoutClosed
Aurum
Updated July 29, 2019 at 10:38am
7
Most recent comment from [deleted]:Hi Partvend,I'm very happy that the problem is now resolved and you can continue to work in your beautiful siteP.S: If you like the theme, it would help us a lot if you could give us a five-star ...
atrijit_dasgupta_1966
Product Category wise displayClosed
Aurum
Updated July 29, 2019 at 8:49am
2
Most recent comment from [deleted]:Hi,If you are talking about Products Carousel, then you can filter products from taxonomy (example: product tag or product category)I have recorded a video to show how to filter products from a sub c ...