Public Tickets
lab9pro
Use of .local domain name for developmentClosed
Kalium 3
Updated July 29, 2019 at 8:37am
4
Most recent comment from [deleted]:Hi lab9pro,
Our product registration platform treats all domains as "real" but it excludes few such:
localhostmysite.local
And few popular staging:
myftpupload.comtemp.domains
and so on.
If you enc ...
Crxss Art
I cant edit Post, Pages or PortfoliosClosed
Kalium 3
Updated July 29, 2019 at 8:13am
17
Most recent comment from [deleted]:Hi Crxss,
Yes you're right and I'm happy that you resolved this problem
Also the WPBakery Page Builder support confirmed that the problem was there
(view on a new page)
Have a nice week ah ...
pridgeondesign
portfolio settingsClosed
Kalium 3
Updated July 29, 2019 at 7:26am
4
Most recent comment from Laborator:Hi there,Unfortunately the login credentials are not working: (view large version)
CigdemGD
want to customize "read more" textClosed
Aurum
Updated July 29, 2019 at 7:24am
2
Most recent comment from Laborator:Hi there,You have to translate it in Loco Translate under WPBakery Page Builder as it is a WPBakery element and not one from Kalium.
labrises
text color for dark skinClosed
Kalium 3
Updated July 29, 2019 at 7:04am
2
Most recent comment from [deleted]:Hi Zdenka,That color is coming somewhere from your Custom CSS area (see video).Please just delete that CSS code and your skin will be applied.Thanks!
alwero
WPBakery Page Builder is not visible after the upgradeClosed
Oxygen
Updated July 29, 2019 at 6:33am
5
Most recent comment from [deleted]:Hi Alwero,I'm happy that the problem is now solvedHave a nice day!
autrementclothing
Loadingscreen colorClosed
Aurum
Updated July 29, 2019 at 6:19am
2
Most recent comment from [deleted]:Hi Autrement,
This is a customization question and support doesn't offer customization services as we wrote on our support homepage and on this area. I will try to help you this time though
Can y ...
urchincollective
Added to cart pop upClosed
Aurum
Updated July 26, 2019 at 7:22am
2
Most recent comment from [deleted]:Hi urchincollective,
To modify that color please add the code below to your Custom CSS area:
.woocommerce-message {
background-color: #f16262;
box-shadow: 0 0 0 6px #f16262;
}* then you can ...
autrementclothing
Color of the cart and search iconClosed
Aurum
Updated July 26, 2019 at 7:17am
2
Most recent comment from Laborator:Hi Autrement Clothing,Add this CSS to Custom CSS:
header.site-header .header-widgets .cart-counter svg,
header.site-header .header-widgets .search-form .search-btn svg {
fill: #FFF;
}
iris100724
2 types of calendar + Farsi fonts + Slider RevolutionClosed
Kalium 3
Updated July 25, 2019 at 8:35am
3
Most recent comment from Laborator:Hi there,1. I will need to see it live, like this I cannot give you a proper answer about the problem you're having with the fonts.2. This is not a theme related question but a general WordPress ...
DesignByKiltz
MenuClosed
Oxygen
Updated July 25, 2019 at 8:15am
11
Most recent comment from [deleted]:Hi,I have checked the issue and it is happening also in my Chrome, so I have applied the latest version of Main JS file of Oxygen and it is working now, see the video:https://d.pr/v/d2hwiz
Gabartig
Portfolio image spaceClosed
Kalium 3
Updated July 25, 2019 at 7:31am
6
Most recent comment from [deleted]:Hi Gabartig,I'm happy to hear thatRegarding your further questions, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them o ...
Adriana Braz
UpdatesClosed
Oxygen
Updated July 24, 2019 at 2:32pm
6
Most recent comment from [deleted]:Hi Adriana,That is happening because you have modified your theme name, and the plugin is not recognising your theme as Oxygen.Please contact the same person that had modified your theme to update th ...
pnpottery
Problem with Contact form-receiving emails from site.Closed
Kalium 3
Updated July 24, 2019 at 8:23am
2
Most recent comment from Laborator:Hi there,
The problem is with your mail server (SMTP) which is not sending or receiving e-mails, this can be fixed by using WP Mail SMTP plugin in your WordPress and configure your mail server.
P.S. N ...
Malbarre
Full Width Theme OptionClosed
Oxygen
Updated July 24, 2019 at 8:15am
2
Most recent comment from Laborator:Hi there,Try adding this CSS to Custom CSS:
.oxygen-top-menu>.wrapper>.main {
max-width: 100%;
}