Public Tickets
imthazahamed
Background colour on photography templateClosed
Kalium 3
Updated August 1, 2019 at 7:04am
4
Most recent comment from [deleted]:Hi Imthaz,
It seems that the other inner column has a white background attached (see video). Please check that, and if you don't find it then I can check it for you.
Thanks!
jonnymnemonic
Weird Cropping of Featured ImageClosed
Kalium 3
Updated August 1, 2019 at 6:33am
9
Most recent comment from [deleted]:Hi Jon,Hmm, maybe you have installed any caching plugin or your server has any caching mechanism so changes are delayed.Anyway, I'm very happy that everything is working as it should nowHave a n ...
imaginoscope
Change radio button colorClosed
Aurum
Updated July 31, 2019 at 10:17am
8
Most recent comment from Laborator:You're welcomeP.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab.A huge thank you from Laborator in advance!
dave
lightbox?Closed
Kalium 3
Updated July 31, 2019 at 8:00am
6
Most recent comment from Laborator:Hi Dave,You were using the latest version of the theme but the plugins were not updated to the latest version and were not compatible with the theme, so I have updated and activated them and now some ...
johnnymcgee
Theme Options being overriddenClosed
Kalium 3
Updated July 31, 2019 at 6:52am
18
Most recent comment from [deleted]:Hi johnnymcgee,That is happening because your license is registered in http://itsjohnlogan.com/ and now you're trying to register your theme in another domain.It would be better if you had use ...
Cecilia Chavez
Cart RibbonClosed
Oxygen
Updated July 30, 2019 at 7:29am
8
Most recent comment from [deleted]:Hi Cecilia,
That is happening because you have activated Catalog Mode in your site (Theme Options > Shop Settings > Catalog Mode).
Have a nice day!
lilleyr
drop down sortClosed
Oxygen
Updated July 30, 2019 at 7:27am
21
Most recent comment from lilleyr:Hi Art ok thanks
Marcelo Souza
Google mapas not workClosed
Kalium 3
Updated July 29, 2019 at 12:05pm
8
Most recent comment from Laborator:It is because of the Map zoom, you have the pins in two different cities: (view large version)
Partvend
Importing demo results in Gateway TimeoutClosed
Aurum
Updated July 29, 2019 at 10:38am
7
Most recent comment from [deleted]:Hi Partvend,I'm very happy that the problem is now resolved and you can continue to work in your beautiful siteP.S: If you like the theme, it would help us a lot if you could give us a five-star ...
atrijit_dasgupta_1966
Product Category wise displayClosed
Aurum
Updated July 29, 2019 at 8:49am
2
Most recent comment from [deleted]:Hi,If you are talking about Products Carousel, then you can filter products from taxonomy (example: product tag or product category)I have recorded a video to show how to filter products from a sub c ...
lab9pro
Use of .local domain name for developmentClosed
Kalium 3
Updated July 29, 2019 at 8:37am
4
Most recent comment from [deleted]:Hi lab9pro,
Our product registration platform treats all domains as "real" but it excludes few such:
localhostmysite.local
And few popular staging:
myftpupload.comtemp.domains
and so on.
If you enc ...
Crxss Art
I cant edit Post, Pages or PortfoliosClosed
Kalium 3
Updated July 29, 2019 at 8:13am
17
Most recent comment from [deleted]:Hi Crxss,
Yes you're right and I'm happy that you resolved this problem
Also the WPBakery Page Builder support confirmed that the problem was there
(view on a new page)
Have a nice week ah ...
pridgeondesign
portfolio settingsClosed
Kalium 3
Updated July 29, 2019 at 7:26am
4
Most recent comment from Laborator:Hi there,Unfortunately the login credentials are not working: (view large version)
CigdemGD
want to customize "read more" textClosed
Aurum
Updated July 29, 2019 at 7:24am
2
Most recent comment from Laborator:Hi there,You have to translate it in Loco Translate under WPBakery Page Builder as it is a WPBakery element and not one from Kalium.
labrises
text color for dark skinClosed
Kalium 3
Updated July 29, 2019 at 7:04am
2
Most recent comment from [deleted]:Hi Zdenka,That color is coming somewhere from your Custom CSS area (see video).Please just delete that CSS code and your skin will be applied.Thanks!