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Public Tickets

ep Page Builder full height rows and columnsClosed   Kalium 3   Updated July 1, 2020 at 8:57am   4 Most recent comment from ep:Oh I see, yes that is disappointing... I have used Elementor briefly once before. I suppose I better get used to it now!Thanks Art. Ninja13 Demo images not showing and elementorClosed   Kalium 3   Updated July 1, 2020 at 8:18am   2 Most recent comment from Laborator:Hi Ninja13, 1.Themes do not contain the images that we use on our previews because those images are copyrighted and theme authors can't re-distribute them to their clients. We actually wrote abo ... Fabiomluppi Demo ErrorClosed   Kalium 3   Updated July 1, 2020 at 8:15am   2 Most recent comment from Laborator:Hi Fabiomluppi,Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.To include your creden ... mikegettier Tags & Categories DisappearedClosed   Kalium 3   Updated July 1, 2020 at 7:54am   4 Most recent comment from Laborator:Hi Mike,As far as I know WordPress pages never had categories and tags so maybe there was a plugin which you've been using, I searched and found out this article which explains how to enable this ... kaPuh dropcapClosed   Kalium 3   Updated June 30, 2020 at 7:21am   3 Most recent comment from kaPuh:Okay, thanks! Weaddit Contact FormClosed   Kalium 3   Updated June 30, 2020 at 7:20am   2 Most recent comment from [deleted]:Hi Iñigo,Sorry but the theme contact form doesn't offer that field type. If you need to have the phone field too you can use a third-party plugin such as Ninja Forms, Contact Form 7 etc.Thanks ... wheelsacrossmorocco File sizesClosed   Kalium 3   Updated June 29, 2020 at 4:19pm   3 Most recent comment from wheelsacrossmorocco:Ok, thanks! loobydoo Header sizeClosed   Kalium 3   Updated June 29, 2020 at 1:49pm   3 Most recent comment from loobydoo:I thought that might be the case. Thanks so much for the code, works perfectly!Take care! Bonitamona Cart icon hoverClosed   Kalium 3   Updated June 29, 2020 at 12:41pm   2 Most recent comment from [deleted]:Hi Bonitamona,I have managed to fix this issue which was related in our theme:https://d.pr/v/oVTVzQThe fix is applied to your site as well. Bonitamona Cart hoverClosed   Kalium 3   Updated June 29, 2020 at 11:57am   2 Most recent comment from [deleted]:Hi Bonitamona,I'm sorry for not replying to your other ticket. I have assigned that ticket (#2451251) to our main developer and you should receive a reply today or maximum tomorrow.Thanks for yo ... Jon Sticky header, color gradationsClosed   Kalium 3   Updated June 29, 2020 at 11:33am   2 Most recent comment from Laborator:Hi Jon,Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.To include your credentials cli ... Evie Milo Change size of text on mobileClosed   Kalium 3   Updated June 29, 2020 at 11:30am   2 Most recent comment from Laborator:Hi Evie,I have added a CSS selector under Laborator > Typography font Questrial: (view large version) Matt Sanders Menu coloursClosed   Kalium 3   Updated June 30, 2020 at 7:16am   11 Most recent comment from [deleted]:Hi Matt,1— We just fixed your problem, and the same fix will be applied in the next theme update too.Have a great day! Haraldkuehl1 Added To Cart Popup MessageClosed   Aurum   Updated June 29, 2020 at 9:11am   2 Most recent comment from Laborator:Hi Haraldkuehl1,The notification automatically shows when a product has been added to cart: (view large version) (view large version) Gökhan Kazancı Spinner ColorClosed   Kalium 3   Updated June 29, 2020 at 9:07am   11 Most recent comment from Laborator:Hi Gökhan,The issue has been fixed and it will be included in the upcoming theme update.