Public Tickets
nealhalverson33
Images in animated gallery slider warped on mobile portraitClosed
Kalium 3
Updated July 20, 2020 at 10:44pm
3
Most recent comment from nealhalverson33:Got it, thanks!Neal
Martonita
Shortcodes in header builder and cart in mobileClosed
Kalium 3
Updated July 20, 2020 at 12:27pm
5
Most recent comment from Martonita:Hi Ylli!Sorry, I'll try to be more specific:1. I've been trying different search plugins, some were disabled. They are activated now: https://mondecoshop.com/buscar/ I have managed to disp ...
00hak00
Update layersliderClosed
Aurum
Updated July 19, 2020 at 9:18pm
4
Most recent comment from [deleted]:I'm very happy to hear that.Sure, I knew that you won't lose anythingHave a great week ahead!P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on The ...
mavaldin
LTR and RTLClosed
Kalium 3
Updated July 19, 2020 at 8:54pm
2
Most recent comment from Laborator:Hi mavaldin,Yes it is possible, once the site switches to Arabic the theme will automatically get the RTL layout.
Dylannnnlee
Demo Agency preview is down.Closed
Kalium 3
Updated July 19, 2020 at 8:04pm
2
Most recent comment from [deleted]:Hi Yunfei,That was a server error and we have fixed it. Can you please check the demo again?Thanks!
casparsiebel
Button in Header is not clickableClosed
Kalium 3
Updated July 19, 2020 at 7:43pm
6
Most recent comment from [deleted]:I'm happy to hear that your question is now resolvedI wish you have an amazing week ahead!P.S: Enjoying our theme? Head over to your Downloads tab and give it 5 stars. We will love you forever.
Sabine Joseph
Revolution Slider font not showing as selectedClosed
Kalium 3
Updated July 17, 2020 at 2:18pm
6
Most recent comment from [deleted]:Hi Sabine,I'm happy to hear that your question is now resolvedI wish you have an amazing weekend ahead!P.S: If you like the theme, it would help us a lot if you could give us a five-star rating o ...
marco bianchi
Premium pluginClosed
Kalium 3
Updated July 17, 2020 at 7:49am
2
Most recent comment from [deleted]:Hi Marco,WPBakery Page Builder, Slider Revolution and Layer Slider are premium plugins that theme authors purchase extended licenses of them to be able to include those plugins on our theme for free. ...
mikegettier
Changing Default Font SizeClosed
Kalium 3
Updated July 17, 2020 at 7:27am
2
Most recent comment from [deleted]:Hi Mike,Here is the area (see video).Will set this ticket as solved from here.Have a nice weekend!
kaPuh
BreadcrupmsClosed
Kalium 3
Updated July 16, 2020 at 12:03pm
4
Most recent comment from [deleted]:Happy to hear thatWill set this ticket as solved from here.
ibrahim hallil
transparentClosed
Kalium 3
Updated July 16, 2020 at 11:59am
4
Most recent comment from [deleted]:Selam Ibrahim,
Happy to hear that
I wish you have a great day ahead!Will set this ticket as solved from here.
P.S: If you like the theme, it would help us a lot if you could give us a five-star rating ...
powwowtennis
Change Text of ButtonsClosed
Aurum
Updated July 16, 2020 at 7:55am
6
Most recent comment from [deleted]:Hi Jochen,Hmm I understand that but I'm afraid that WPBakery Page Builder doesn't have any option to let you change the strings for only that page, when you change the word it changes for a ...
Rachel
Video autoplay on mobileClosed
Kalium 3
Updated July 16, 2020 at 7:25am
2
Most recent comment from Laborator:Hi marckeeling,Happy to hear that the issue has been fixed. Regarding the demo content import, please follow this guide to import the demo content anytime.
mavaldin
Portfolio title and description doesn't visibleClosed
Kalium 3
Updated July 15, 2020 at 2:09pm
10
Most recent comment from [deleted]:I'm very happy to hear those words mateI wish you all the best and a great day ahead!Will set this ticket as solved from here.
imagobubo
Change Thumbnails colourClosed
Kalium 3
Updated July 15, 2020 at 12:13pm
2
Most recent comment from [deleted]:Hi imagobubo,
Sorry but an option like that is not possible in the theme. This is a customization question and support doesn't offer customization services as we wrote on our support homepage a ...