Okay

Public Tickets

Zimakov images problemClosed   Kalium 3   Updated July 2, 2020 at 7:46am   2 Most recent comment from Laborator:Hi Zimakov,I just checked your site on my iPhone and I don't see any cropped images, also there is no attached image in this ticket, can you please post the screenshot so we can see what the prob ... Bags-of-Books Header not displaying custom logoClosed   Aurum   Updated July 1, 2020 at 5:17pm   11 Most recent comment from Bags-of-Books:HiAs most of the plugins are network activated I can't do that as our main site is operational with no problem and as I have found a solution will need to leave this for the time beingRegardsMatt netman49 Update to Woocommerce 4.2.2Closed   Aurum   Updated July 1, 2020 at 1:26pm   2 Most recent comment from [deleted]:Hi Gert,Yes you can because Aurum 3.6 supports this version of WooCommerceHave a nice day! MubeenRiaz1 theme couldnot installClosed   Kalium 3   Updated July 1, 2020 at 10:42am   2 Most recent comment from [deleted]:Hi, That’s a common issue caused by not uploading the correct zip file, for more info please read this article: Error: “The theme is missing style.css stylesheet”. Thanks! nicobonfa Contact form not showing lines in Microsoft EdgeClosed   Kalium 3   Updated July 1, 2020 at 10:41am   4 Most recent comment from [deleted]:Hi Noci,Probably you are using a very old version of Edge.Thanks! lippiorg Posts and editorClosed   Kalium 3   Updated July 1, 2020 at 10:39am   4 Most recent comment from [deleted]:Happy to hear thatWill set this ticket as solved from here. ep Page Builder full height rows and columnsClosed   Kalium 3   Updated July 1, 2020 at 8:57am   4 Most recent comment from ep:Oh I see, yes that is disappointing... I have used Elementor briefly once before. I suppose I better get used to it now!Thanks Art. Ninja13 Demo images not showing and elementorClosed   Kalium 3   Updated July 1, 2020 at 8:18am   2 Most recent comment from Laborator:Hi Ninja13, 1.Themes do not contain the images that we use on our previews because those images are copyrighted and theme authors can't re-distribute them to their clients. We actually wrote abo ... Fabiomluppi Demo ErrorClosed   Kalium 3   Updated July 1, 2020 at 8:15am   2 Most recent comment from Laborator:Hi Fabiomluppi,Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.To include your creden ... mikegettier Tags & Categories DisappearedClosed   Kalium 3   Updated July 1, 2020 at 7:54am   4 Most recent comment from Laborator:Hi Mike,As far as I know WordPress pages never had categories and tags so maybe there was a plugin which you've been using, I searched and found out this article which explains how to enable this ... kaPuh dropcapClosed   Kalium 3   Updated June 30, 2020 at 7:21am   3 Most recent comment from kaPuh:Okay, thanks! Weaddit Contact FormClosed   Kalium 3   Updated June 30, 2020 at 7:20am   2 Most recent comment from [deleted]:Hi Iñigo,Sorry but the theme contact form doesn't offer that field type. If you need to have the phone field too you can use a third-party plugin such as Ninja Forms, Contact Form 7 etc.Thanks ... wheelsacrossmorocco File sizesClosed   Kalium 3   Updated June 29, 2020 at 4:19pm   3 Most recent comment from wheelsacrossmorocco:Ok, thanks! loobydoo Header sizeClosed   Kalium 3   Updated June 29, 2020 at 1:49pm   3 Most recent comment from loobydoo:I thought that might be the case. Thanks so much for the code, works perfectly!Take care! Bonitamona Cart icon hoverClosed   Kalium 3   Updated June 29, 2020 at 12:41pm   2 Most recent comment from [deleted]:Hi Bonitamona,I have managed to fix this issue which was related in our theme:https://d.pr/v/oVTVzQThe fix is applied to your site as well.