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Public Tickets

Christian Søgaard Fullscreen videoClosed   Kalium 3   Updated June 29, 2020 at 8:34am   4 Most recent comment from Laborator:Unfortunately there is no option to add a video to the full-screen portfolio item, it is in our to-do list for the upcoming updates to add it as a new option. Safeasfcuk category descriptionClosed   Aurum   Updated June 29, 2020 at 8:30am   2 Most recent comment from [deleted]:Hi Safeasfcuk, You can add a description very easy, to learn how just watch this short video: https://d.pr/v/EuOOmK Have a nice day! Craziepanda Restaurant Sushi FooterClosed   Kalium 3   Updated June 29, 2020 at 8:13am   7 Most recent comment from [deleted]:Hi,— This was the correct way to remove that image and just keep the background color, see video: https://d.pr/v/Pf6V76.To change its color just change its #HEX color. See example: https://d.pr/v/Y ... hmcdermid Media library bugClosed   Kalium 3   Updated June 29, 2020 at 8:09am   3 Most recent comment from Laborator:Hi there,As far as I know the theme does not manage with the media so it is not coming from the theme, you can test it by switching the theme to the default WordPress theme and the problem will persi ... Jon Sticky headerClosed   Kalium 3   Updated June 29, 2020 at 7:19am   5 Most recent comment from Laborator:Hi Jon,Happy to hear you have found the fix, I will set the ticket as closed. Bonitamona Cart iconClosed   Kalium 3   Updated June 25, 2020 at 9:15am   4 Most recent comment from [deleted]:Hi Bonitamona,1— Sorry but the cart is not available in that area for the mobile menu. It is available only inside the Mobile Menu. (view on a new page)We will discuss with the team and see if we c ... MaikelT doesn't work on internet explorer and firefoxClosed   Kalium 3   Updated June 25, 2020 at 8:59am   6 Most recent comment from [deleted]:Hi MaikelT, We don't have this issue on our theme (see example), and it should work for you too. I think that your problem is happening because of any optimisation or caching plugin that you a ... Evie Milo Creating ButtonsClosed   Kalium 3   Updated June 25, 2020 at 8:11am   2 Most recent comment from [deleted]:Hi Evie, That is not available by default but you can add whatever element of WPBakery Page Builder and then copy it's content, then add that content in your Footer Widgets area. See an example ... Marion Algermissen frontpage with portfolioClosed   Kalium 3   Updated June 25, 2020 at 8:02am   9 Most recent comment from [deleted]:Hi Marion,You just need to add the number of projects that you want or just write All to show all your projects.See video: https://d.pr/v/8EiJZbHave a great day! jfungs Premium Plugins (Layer Slider)Closed   Kalium 3   Updated June 25, 2020 at 7:34am   2 Most recent comment from Laborator:Hi there,With Kalium you will get a free copy of LayerSlider, this copy does not include support for the plugin and premium pre-made sliders. This means the LayerSlider is the full one as we have pai ... Rachel demo content installs without mediaClosed   Kalium 3   Updated June 24, 2020 at 10:41am   7 Most recent comment from [deleted]:Hi marckeeling,I'm sorry for that mate, hope that this rule can change soonHave a great day! maurofara buttonClosed   Kalium 3   Updated June 24, 2020 at 8:29am   6 Most recent comment from Laborator:Hi Evie,Please create a new ticket instead of replying to another ticket. Agungsnhc Cant Install PluginClosed   Kalium 3   Updated June 24, 2020 at 8:16am   4 Most recent comment from Laborator:We don't have any issue with these plugins or any reported issue, please include any screenshot as I asked to be more specific but you did not include any screenshot or complete error. wheelsacrossmorocco Featured image linkClosed   Kalium 3   Updated June 24, 2020 at 7:56am   2 Most recent comment from [deleted]:Hi,You have an option like that in our theme.See video: https://d.pr/v/bC7350Have a nice day! nuraugen WPBakery Frontend Editor not workingClosed   Kalium 3   Updated June 24, 2020 at 7:31am   2 Most recent comment from Laborator:Hi nuraugen,Just tested it in our demo sites and in my localhost and it seems to work properly, the front-end is loading, which version of the theme/WPB Page Builder are you using? Can you please sha ...