Public Tickets
mustafaljuboori
Renew supportClosed
Kalium 3
Updated August 10, 2020 at 7:42am
2
Most recent comment from [deleted]:Hi Mustafa,Yes you will be able to renew in the future too, for more info please read this article: Extending and Renewing Envato Item Support.Have a nice day!
Pruek Laochaiyapruek
Menu in footerClosed
Kalium 3
Updated August 9, 2020 at 12:23pm
8
Most recent comment from [deleted]:Happy to hear thatHave a nice day!
wheelsacrossmorocco
Slider Rev. questionsClosed
Kalium 3
Updated August 9, 2020 at 9:26am
6
Most recent comment from wheelsacrossmorocco:Ok, thanks.
tinfoilhelmet
masonry media grid not displayingClosed
Kalium 3
Updated August 7, 2020 at 10:30am
9
Most recent comment from Laborator:I am unable to replicate it now, but if it keeps happening in the default WordPress theme also there is nothing we can do about it, as the masonry grid is part of WPBakery Page Builder.
Murias7
Default settingsClosed
Kalium 3
Updated August 7, 2020 at 6:45am
4
Most recent comment from [deleted]:I'm happy to hear thatI wish you have a nice Friday and amazing Weekend!Will set this ticket as solved from here.P.S: If you like the theme, it would help us a lot if you could give us a five-sta ...
yogasankara
Modify css: text-block-arrow, studio-press, projects ans news pagesClosed
Kalium 3
Updated August 6, 2020 at 1:31pm
17
Most recent comment from Laborator:Hi Raphaël,1. You can set up when you want to load this button at Laborator > Theme Options > Other Options: (view large version)2. Unfortunately this is not possible in the theme.
Murias7
On screen widthClosed
Kalium 3
Updated August 6, 2020 at 12:16pm
2
Most recent comment from Laborator:Hi there,Can you please let us know for which theme area you're talking about and which part of it as you have specified, if possible include any screenshot so we can give you a proper answer.
intma
Title & Thumbnail on post type PageClosed
Kalium 3
Updated August 6, 2020 at 11:51am
2
Most recent comment from [deleted]:Hi intma,Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.If you think that it would help, ...
mikegettier
Uploading FontsClosed
Kalium 3
Updated August 5, 2020 at 6:59pm
9
Most recent comment from mikegettier:Never mind. You can ignore my last message. I decided on using Raleway for headers. It looks good with Proxima Nova. So I don't need to higher weight version. I'm guessing it's just bec ...
wheelsacrossmorocco
Unwanted H1 tagClosed
Kalium 3
Updated August 5, 2020 at 8:06am
9
Most recent comment from wheelsacrossmorocco:Ok, thanks for the video, very clear.
wheelsacrossmorocco
font sizeClosed
Kalium 3
Updated August 5, 2020 at 7:38am
8
Most recent comment from Laborator:Happy to hear that, I will set the ticket as solved and if you have further questions kindly create a new ticket.
Martonita
Woocommerce shortcodes and show more buttonClosed
Kalium 3
Updated August 5, 2020 at 12:44am
8
Most recent comment from Martonita:Hi! I'm sorry, I got confused with the woocommerce shortcode.Thanks!
mikegettier
Text Over ImageClosed
Kalium 3
Updated August 4, 2020 at 1:42pm
3
Most recent comment from mikegettier:I see. I knew that was an option, but I thought maybe there was a way to make the image faded. I guess I'll have to add filters and change the clarity of the image. That's fine too. Thanks! ...
Rachel
Autoplay webmClosed
Kalium 3
Updated August 4, 2020 at 11:16am
10
Most recent comment from [deleted]:Hi Rachel,I have investigated this issue and found out that the video URLs in your site have a query string appended as URL parameter so I have fixed the file handling videos so now it works properly ...
Maria
УточненияClosed
Aurum
Updated August 4, 2020 at 10:21am
4
Most recent comment from [deleted]:Hi Maria,
Regarding your further questions, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to ...