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Public Tickets

robertko1 header imageClosed   Oxygen   Updated March 8, 2018 at 3:12pm   13 Most recent comment from Laborator:Happy to see that the slider is showing now Konstantina ReviewsClosed   Oxygen   Updated March 2, 2018 at 1:25pm   8 Most recent comment from [deleted]:Hi Konstantina,We will update Kalium theme next week. Then we will update Aurum theme and after that we will work on Oxygen update.Note: Even that Oxygen was initially published on 2014 we will still ... Chimli Color customizationClosed   Oxygen   Updated March 2, 2018 at 1:16pm   6 Most recent comment from Laborator:You're welcome, have a great weekend. Agata visual composerClosed   Oxygen   Updated March 1, 2018 at 8:00am   14 Most recent comment from [deleted]:Hi Agata,Glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborator in advance ... nazmul Did not get all the pages as of the demoClosed   Oxygen   Updated February 27, 2018 at 8:20am   2 Most recent comment from Laborator:Hi Naz,That is because the shop with sidebar and others are used only for our demo purposes, you can only have one of these settings for example a shop with sidebar if you specify it in your theme opt ... Pietro Del Gatto Contact Form in Contact PageClosed   Oxygen   Updated February 16, 2018 at 1:00pm   5 Most recent comment from [deleted]:Hi Pietro,In our contact form this is implemented: (view large version)I am not sure why is not working. You just have to add this code in Theme Options > Footer > Tracking Code: var oxygen_disable ... Linus Custom header, update cart. sub total and items via ajaxClosed   Oxygen   Updated February 16, 2018 at 8:45am   2 Most recent comment from [deleted]:Hi Linus,Thanks for your kind words.I'm afraid that this is a customization question and support doesn't offer customization services as we wrote on our support homepage and on this area.If you're l ... Alpha Want to only show products on category page. Currently page is showing all product categoriesClosed   Oxygen   Updated February 12, 2018 at 3:23pm   6 Most recent comment from Laborator:Hi there,As I can see from this link, when viewing a category there are showing only the products of that category and there are no more items at the start of the page. Can you please let us know abou ... leongrimaldi menuClosed   Oxygen   Updated February 12, 2018 at 2:12pm   2 Most recent comment from [deleted]:Hi leongrimaldi, This is a customization question and support doesn't offer customization services as we wrote on our support homepage and on this area . I will try to help you this time though ... Pietro Del Gatto Google Fonts loaded in HttpClosed   Oxygen   Updated February 9, 2018 at 2:14pm   5 Most recent comment from Pietro Del Gatto:Solved, thanks nebtones Color in footer linksClosed   Oxygen   Updated February 9, 2018 at 9:50am   12 Most recent comment from Laborator:Hi,If you want to increase the font add this to Custom CSS: .shop .items .item-wrapper .item .description .title {     font-size: 20px; } But changing the font is not possible.If you have ot ... Phil w Updating WoocommerceClosed   Oxygen   Updated February 8, 2018 at 9:20am   2 Most recent comment from Laborator:Hi Phil,We and WooCommerce do not recommend updating WooCommerce or any other plugin to the latest version before checking if it is compatible with the theme, you can see the theme release notes here ... dndrlsnn How to get SidebarClosed   Oxygen   Updated February 7, 2018 at 9:38am   3 Most recent comment from [deleted]:Hi dndrlsnn,Glad to hear that!Will set this ticket as solved from here. paci8188 PluginsClosed   Oxygen   Updated February 1, 2018 at 8:02am   2 Most recent comment from [deleted]:Hi Martin,To install those plugins you just need to go to your Wordpress dashboard > Appearance > Install Plugins.For more info please read this article Installing Required Theme Plugins. Konstantina Same image size for shopClosed   Oxygen   Updated January 30, 2018 at 9:14am   2 Most recent comment from [deleted]:Hi Tina,You have that option when you go to Laborator > Theme Options > Shop Settings > Product thumbnail size, there you can add a custom size too if you want.If you add a custom size on the Cus ...