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  Public Ticket #1888049
Problems with Google Maps
Closed

Comments

  •  7
    andrea started the conversation

    Hi,

    I'm having trouble inserting the map on the contact page.

    When I set the page with its map, I get a black screen, and if I click on the 

    arrow at the top left, the exact page opens.

    The problem is that when the page opens, this black screen appears.

    Who can help me? I have the Oxygen theme

    Attached files:  maps.JPG
      maps-correct.JPG

  •  1,502
    Ylli replied

    Hi Andrea,

    We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.

    If the problem is not solved, then  please share your Wordpress credentials because I need to login to your site and test this. Your information is safe here (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Thanks!

    Kind regards,
    Ylli


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  •   andrea replied privately
  •  1,502
    Ylli replied

    Hi Andrea,

    I just went to your Contact page, clicked Save page and then the problem was solved.

    I wish you a great day!

    Kind regards,
    Ylli


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  •  7
    andrea replied

    Thanks!