Public Tickets
Theo
No product in "New product" or Featured product"Closed
Oxygen
Updated August 9, 2017 at 11:57am
2
Most recent comment from [deleted]:Hi theophilerozan,I can see that you have created another ticket with the same question 20 hours ago. Our Main developer Arlind can help you on this but he is not on the office today. Once he visits ...
a01japat
How to get rid of 'select item' iconClosed
Oxygen
Updated August 3, 2017 at 6:57pm
4
Most recent comment from [deleted]:Hi a01japat,Sorry but that option is not available. that icon is just to show that the product offer some options to choose before you purchase.
Daniel
Plugin total CashClosed
Oxygen
Updated August 3, 2017 at 7:35am
2
Most recent comment from [deleted]:Hi Daniel,Sorry but we don't provide support for third party plugins. You can address this question to the plugin developer.Will set this ticket as closed from here.
Júlio Alonso
Support ExpiryClosed
Oxygen
Updated July 26, 2017 at 6:54am
2
Most recent comment from [deleted]:Dear Julio,I understand your situation. No worries, even if the support expires for you, I will try to help you on cases that imply Oxygen theme issues because we always tend to fix these issues, howe ...
Daniel
support problemClosed
Oxygen
Updated July 25, 2017 at 6:53am
2
Most recent comment from [deleted]:Hi Daniel,
I can see that your support is valid and your theme is supported until: January 22, 2018
Thank you!
Daniel
error_logClosed
Oxygen
Updated July 24, 2017 at 8:12am
2
Most recent comment from [deleted]:Hi Daniel,I was trying to login to your WP admin panel but it is not allowing me.However in the latest version of Oxygen we have fixed these issues which are related to WooCommerce compatibility.If ...
jivamukti108munich
Error — sprintf(): Too few argumentsClosed
Oxygen
Updated July 20, 2017 at 3:44pm
2
Most recent comment from [deleted]:Hi Stephan,Can you please tell us where exactly you are seeing that error? I just visited your site but i don't see any error there.Thanks!
Pietro Del Gatto
WPML WoocommerceClosed
Oxygen
Updated July 18, 2017 at 8:11am
15
Most recent comment from [deleted]:Hi Pietro,
Thanks for your response, sorry that this happened but you can maybe understand that this was 100% our fault, and you didn't mentioned that you have changed WooCommerce files.
I'm glad t ...
pengjiayou
Oxygen SEO setting and Yoase SEOClosed
Oxygen
Updated July 18, 2017 at 5:36am
3
Most recent comment from pengjiayou:OK, thank you so much! I'll install Yoast SEO plugin.
Daniel
add NLClosed
Oxygen
Updated July 17, 2017 at 8:14am
2
Most recent comment from [deleted]:Hi Daniel,Our Newsletter don't work and we added that area only for demo purposes. You can install any Newsletter plugin and use it on your site
Daniel
Shop basket productClosed
Oxygen
Updated July 17, 2017 at 7:53am
5
Most recent comment from Daniel:Thank you!works good now
Daniel
Update shop categoryClosed
Oxygen
Updated July 17, 2017 at 4:57am
7
Most recent comment from [deleted]:Hi Daniel,
Glad to hear that.
As for your last question:
Just add the code below to your Custom CSS area:
.header-cart .cart-items .cart-item img {
width: auto !important;
}
Daniel
Basket problemClosed
Oxygen
Updated July 17, 2017 at 4:57am
4
Most recent comment from [deleted]:Hi Daniel,
You can use WP Super Cache plugin.
Will set this ticket as solved from here.
julius
Product Image Zoom on mobileClosed
Oxygen
Updated July 12, 2017 at 9:35am
8
Most recent comment from [deleted]:Hi Julius,I am not sure why you are not seeing that link, maybe you don't have required permissions to install plugins or something related.However I have attached latest version of Visual Compser for ...
julius
product list on mobileClosed
Oxygen
Updated July 10, 2017 at 11:46am
4
Most recent comment from [deleted]:Hi Julius,Can you please add the code below to your Custom CSS area:
@media screen and (max-width: 768px) {
.laborator-woocommerce .items .product {
min-height: 415px;
}
}