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Public Tickets

Inga-Lill Aker errors in uploading demo contentClosed   Aurum   Updated March 29, 2021 at 9:53am   7 Most recent comment from [deleted]:Hi Inga,I have checked your site and wanted to let you know if you want to install Multilingual Aurum demo you should have WPML plugin installed and active. Do you have WPML subscription to download ... angeldum widget customer accountClosed   Aurum   Updated March 18, 2021 at 9:02am   2 Most recent comment from [deleted]:Hi angeldum,You have that option on your Top Menu Bar area.See video: https://d.pr/v/eu9fzbThanks! Ellenmeijer2 Picture is not zoomingClosed   Aurum   Updated March 8, 2021 at 8:20am   2 Most recent comment from Laborator:Hi there,That's because the image itself is smaller than the actual size (387x583) and it cannot zoom more, if the image would be bigger in size it would automatically zoom. VirtuHouse How to make Mega menuClosed   Aurum   Updated February 26, 2021 at 1:13pm   2 Most recent comment from [deleted]:Hi VirtuHouse, We would include the Uber Menu for free with our theme but we are not permitted to do this because they do not provide Extended Licenses, so you must purchase it separately. Here is the ... Stilista-19 sequenza prodottiClosed   Aurum   Updated February 18, 2021 at 9:48am   7 Most recent comment from Stilista-19:Hi Ylli,I understand.Thanks.Maddalena stereo117 Hide custom logo in sticky header when scrolling downClosed   Aurum   Updated February 15, 2021 at 2:02pm   8 Most recent comment from Laborator:Hi there,I am sorry but we cannot test it on real-time to see if it gets fixed by applying some changes, if you don't want to the ticket to be public then switch  on the "Private" option when yo ... Ellenmeijer2 Pictures do not alignClosed   Aurum   Updated February 2, 2021 at 11:48am   4 Most recent comment from [deleted]:Happy to hear that!I will set this ticket as closed from here. Jordan Checkout Page - Credit or debit card BOX UntypableClosed   Aurum   Updated February 1, 2021 at 9:40am   6 Most recent comment from Laborator:Hi Jordan,I just tested WooCommerce Stripe Payment Gateway in our live demo and it seems to work fine: (view large version)The problem in your site may be caused by any 3rd party plugin which is overw ... wenshengyun219 I can’t use WPBakery Page Builder to set my homepage, it is blank when openedClosed   Aurum   Updated February 2, 2021 at 11:22am   8 Most recent comment from [deleted]:Hi Iperher,Please contact your hosting provider and ask them to increase your WordPress Memory Limit because it is 40 on your site and it needs to be 256.See video: https://d.pr/v/glKczaThen I think ... Ellenmeijer2 ShopmenuClosed   Aurum   Updated January 14, 2021 at 8:57am   4 Most recent comment from Ellenmeijer2:Thanks Art! IvanSoh Change header background colourClosed   Aurum   Updated January 12, 2021 at 12:58pm   4 Most recent comment from [deleted]:Happy to hear that IvanHave a nice day!P.S: If you enjoy Aurum theme, you can head over to your Downloads tab and give it 5 stars. We will love you forever. mocambicanosintheworld Social icon not workingClosed   Aurum   Updated December 30, 2020 at 8:42am   4 Most recent comment from [deleted]:Hi,Can you please share your WordPress credentials, because I need to login to your site and test this live. To include your credentials click the Insert Credentials button in the editor toolbar (see ... Ellenmeijer2 Picture in mobile menuClosed   Aurum   Updated December 21, 2020 at 2:44pm   8 Most recent comment from [deleted]:Have a nice day ana merry ChristmasWill set this ticket as solved from here. JahMaican Adding a Banner to the Category PagesClosed   Aurum   Updated December 21, 2020 at 9:46am   4 Most recent comment from [deleted]:Hi JahMaican,Oh sorry I thought you want a single banner for all categories. So here is the modified code (remove previous one): add_action( 'woocommerce_before_main_content', function() { ... Jordan Search Query ParameterClosed   Aurum   Updated December 14, 2020 at 8:49am   13 Most recent comment from [deleted]:Hi Jordan,Happy to hear thatI wish you all the best!Will mark this ticket as solved from here.