Public Tickets
Daniel Visbal
Outdated WooCommerce TemplatesClosed
Aurum
Updated April 19, 2021 at 1:52pm
9
Most recent comment from [deleted]:Thank you very much, I wish you all the best.Have a great day and stay safe!I will set this ticket as solved from here.
Daniel Visbal
Support for WooCommerce 5.2.1Closed
Aurum
Updated April 14, 2021 at 7:36pm
2
Most recent comment from [deleted]:Yes Aurum supports this version of WooCommerceHave a nice day!
VirtuHouse
From visual Composer to ElementorClosed
Aurum
Updated April 9, 2021 at 10:53am
2
Most recent comment from Laborator:Hi VirtuHouse,From what I know there is no migration tool to migrate the site layout from VC to Elementor, so you will need to build it from the beginning, anyway you can check if there is any plugin ...
stereo117
Cart not updating / emptying after PayPal purchaseClosed
Aurum
Updated April 5, 2021 at 6:50am
2
Most recent comment from [deleted]:Happy to hear that :)
Have a great day!
Inga-Lill Aker
errors in uploading demo contentClosed
Aurum
Updated March 29, 2021 at 9:53am
7
Most recent comment from [deleted]:Hi Inga,I have checked your site and wanted to let you know if you want to install Multilingual Aurum demo you should have WPML plugin installed and active. Do you have WPML subscription to download ...
angeldum
widget customer accountClosed
Aurum
Updated March 18, 2021 at 9:02am
2
Most recent comment from [deleted]:Hi angeldum,You have that option on your Top Menu Bar area.See video: https://d.pr/v/eu9fzbThanks!
Ellenmeijer2
Picture is not zoomingClosed
Aurum
Updated March 8, 2021 at 8:20am
2
Most recent comment from Laborator:Hi there,That's because the image itself is smaller than the actual size (387x583) and it cannot zoom more, if the image would be bigger in size it would automatically zoom.
VirtuHouse
How to make Mega menuClosed
Aurum
Updated February 26, 2021 at 1:13pm
2
Most recent comment from [deleted]:Hi VirtuHouse,
We would include the Uber Menu for free with our theme but we are not permitted to do this because they do not provide Extended Licenses, so you must purchase it separately.
Here is the ...
Stilista-19
sequenza prodottiClosed
Aurum
Updated February 18, 2021 at 9:48am
7
Most recent comment from Stilista-19:Hi Ylli,I understand.Thanks.Maddalena
stereo117
Hide custom logo in sticky header when scrolling downClosed
Aurum
Updated February 15, 2021 at 2:02pm
8
Most recent comment from Laborator:Hi there,I am sorry but we cannot test it on real-time to see if it gets fixed by applying some changes, if you don't want to the ticket to be public then switch on the "Private" option when yo ...
Ellenmeijer2
Pictures do not alignClosed
Aurum
Updated February 2, 2021 at 11:48am
4
Most recent comment from [deleted]:Happy to hear that!I will set this ticket as closed from here.
Jordan
Checkout Page - Credit or debit card BOX UntypableClosed
Aurum
Updated February 1, 2021 at 9:40am
6
Most recent comment from Laborator:Hi Jordan,I just tested WooCommerce Stripe Payment Gateway in our live demo and it seems to work fine: (view large version)The problem in your site may be caused by any 3rd party plugin which is overw ...
wenshengyun219
I can’t use WPBakery Page Builder to set my homepage, it is blank when openedClosed
Aurum
Updated February 2, 2021 at 11:22am
8
Most recent comment from [deleted]:Hi Iperher,Please contact your hosting provider and ask them to increase your WordPress Memory Limit because it is 40 on your site and it needs to be 256.See video: https://d.pr/v/glKczaThen I think ...
Ellenmeijer2
ShopmenuClosed
Aurum
Updated January 14, 2021 at 8:57am
4
Most recent comment from Ellenmeijer2:Thanks Art!
IvanSoh
Change header background colourClosed
Aurum
Updated January 12, 2021 at 12:58pm
4
Most recent comment from [deleted]:Happy to hear that IvanHave a nice day!P.S: If you enjoy Aurum theme, you can head over to your Downloads tab and give it 5 stars. We will love you forever.