Public Tickets
Jorgethecool
images sizeClosed
Aurum
Updated August 17, 2022 at 8:09am
2
Most recent comment from Laborator:Hi there,1. If you need help on how to edit and create new slider please check the LayerSlider documentation or video tutorials as this is out of the theme support scope as it is a 3rd party plugin. ...
FreedomNetworking
Recommended Woocommerce VersionClosed
Aurum
Updated August 11, 2022 at 7:18am
5
Most recent comment from [deleted]:Hi FreedomNetworking,
We modify some WooCoomerce files to make Aurum more special and WooCommerce is not making breaking changes in the code nowadays, so there are no outdated copies of some WooCom ...
store39
homepageClosed
Aurum
Updated August 9, 2022 at 7:23am
10
Most recent comment from Laborator:Hi there,If you are on SiteGround hosting then it enables some plugins which disable Theme Editor, so to fix this go to Plugins and disable SG Security plugin.
store39
footer menuClosed
Aurum
Updated July 5, 2022 at 7:33am
4
Most recent comment from [deleted]:Hi store39,Thanks for your fast response.You can use Footer Widgets for that area. See example: https://d.pr/v/T5huk5Thanks!
assimeks
Change LayerSlider on product-category location.Closed
Aurum
Updated July 4, 2022 at 11:07am
4
Most recent comment from [deleted]:Hi Gent,Sorry but for the moment there is not any solution to handle that with CSS, the only way to achieve that is if you modify the theme.Thanks for your understanding.P.S: Please be aware as by doi ...
assimeks
Product CarouselClosed
Aurum
Updated July 4, 2022 at 6:24am
3
Most recent comment from [deleted]:Happy to hear that GentHave a great week ahead!
assimeks
Sorting comboboxClosed
Aurum
Updated July 1, 2022 at 10:06pm
10
Most recent comment from [deleted]:Hi Gent,I'm happy to hear that this is already resolvedHave a great day!
store39
Home page V1-V2-V3-V4Closed
Aurum
Updated June 24, 2022 at 7:29am
18
Most recent comment from Laborator:Hi there,1. Theme recommended are all active, the other plugins are the plugins I found there which were installed previously. The ones you don't use it is recommended to delete them, less plugi ...
Clive Sheppard
WooCommerce 6.6Closed
Aurum
Updated June 23, 2022 at 9:16am
2
Most recent comment from [deleted]:Hi Clive,Aurum 3.15 fully support WooCommerce 6.6.1 too, so you can go ahead and update itHave a nice day!
filipposx
Hide product IDClosed
Aurum
Updated June 12, 2022 at 10:15am
4
Most recent comment from [deleted]:Happy to hear thatP.S: If you like Aurum, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.A huge thank you from Laborator in advance!
nour
Changing padding above and below headingsClosed
Aurum
Updated April 12, 2022 at 7:25am
2
Most recent comment from [deleted]:Hi Nour,I just did that change for you through the WPBakery Page Builder area.See video: https://d.pr/v/FQKteDHave a nice day!
nour
all the buttons in the theme editing section are not working. i.e can't upload a custom logoClosed
Aurum
Updated April 12, 2022 at 6:12am
17
Most recent comment from [deleted]:Happy to hear thatHave a great day!P.S: If you like Aurum, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.
A huge thank you from me and Laborator ...
rebeka
wishlistClosed
Aurum
Updated March 4, 2022 at 12:22pm
4
Most recent comment from Laborator:Hi again,Have you turned off YITH WooCommerce Wishlist plugin yet? If not, please turn it off completely.
rebeka
translationClosed
Aurum
Updated March 4, 2022 at 8:33am
2
Most recent comment from [deleted]:Hi Rebeka,1— I can see that you are familiar with the Loco Translate plugin because I can see that Art replied to this ticket (#2986417).You have those strings in the Aurum theme, see video: https: ...
rebeka
blogClosed
Aurum
Updated February 24, 2022 at 8:37am
2
Most recent comment from [deleted]:Hi rebeka,1— You can add the code below to your Custom CSS area:
section.blog .post .author-post {
display: none;
}2— You can remove or add widgets in the WordPress dashboard > Appear ...