Public Tickets
Meervoorelkeman
Product imageClosed
Aurum
Updated August 11, 2021 at 7:39am
6
Most recent comment from Laborator:Hi again,Happy to hear that you managed to fix the website error, regarding your question of necessary plugins of Aurum, these plugins below are a must for the theme to work properly:Advanced Custom F ...
unuu95
Change View Cart TextClosed
Aurum
Updated July 19, 2021 at 11:18am
2
Most recent comment from Laborator:Hi there,To translate theme strings, you can do this via Loco Translate plugin. If you don't have this plugin, please install and activate it in your WordPress site.1. Then go to Loco Translate > ...
AE
PHP fatal error get_cart_total() on nullClosed
Aurum
Updated July 12, 2021 at 7:25pm
4
Most recent comment from [deleted]:Hi AE,Thats totally fine with access. I will try to solve this issue by giving you an enhanced version of the file that throws this error.Download this file and replace it in this directory (of the th ...
mdmostafa
not savingClosed
Aurum
Updated July 12, 2021 at 7:47am
4
Most recent comment from [deleted]:Hi mdmostafa,It seems that you have problems with the admin-ajax.php file of WordPress.See video: https://d.pr/v/odCMEoThis is not a theme related problem, so please contact your hosting provider so ...
jenndigital89
Various issuesClosed
Aurum
Updated July 9, 2021 at 7:12am
16
Most recent comment from Laborator:Hi Jenn,Instead of typing a link I have added a hashtag (#) and it does not redirect users anywhere it just stays on that page.
Jean Mary Belotte
Import Demo DataClosed
Aurum
Updated June 30, 2021 at 7:35am
2
Most recent comment from Laborator:Hi Jean,To import the demo content please follow this guide from our documentation:https://documentation.laborator.co/kb/aurum/importing-aurum-demo-content/
aconceptbeauty
i cannot activate the themeClosed
Aurum
Updated June 30, 2021 at 7:28am
2
Most recent comment from Laborator:Hi aconceptbeauty,I don't know if you're using a plugin or what but from the screenshot you attached that is not part of Aurum theme and that's not the right way to activate the theme. ...
accentra
Variation Swathes on Archive PageClosed
Aurum
Updated June 22, 2021 at 7:36am
12
Most recent comment from [deleted]:Hi accentra,Oh, ok then, if you want you can remove that code so I can re-check your problem.Thanks!
maquina19
Images problemClosed
Aurum
Updated June 7, 2021 at 11:24am
2
Most recent comment from [deleted]:Hi,That is a feature of WooCommerce and not a feature of Aurum. When you want to add a custom aspect ratio you must change the image sizes too.See video: https://d.pr/v/8xZInyThanks!
netman49
WooCommerce 5.3 supportClosed
Aurum
Updated May 26, 2021 at 10:54am
2
Most recent comment from [deleted]:Hi Gert,Aurum fully supports WooCommerce 5.3 and it will also support WooCommerce 5.4 that will be published very soonHave a nice day!
Ellenmeijer2
translateClosed
Aurum
Updated May 21, 2021 at 4:00pm
10
Most recent comment from [deleted]:Hi Ellen,
You can't find it because I renamed it to Sale for you as you can see from the video that I send you.
https://ellen-meijer.nl/product-category/sale
Have a nice weekend!
daliborsky
arrows in the product galleryClosed
Aurum
Updated May 19, 2021 at 6:41am
7
Most recent comment from [deleted]:Hi daliborsky,Happy to hear thatHave a great day!I will set this ticket as solved from here.
ALIBEE71
Short description in the shopClosed
Aurum
Updated May 11, 2021 at 8:10am
4
Most recent comment from Laborator:Happy to hear that! P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on ThemeForest from your Downloads tab.A huge thank you from Laborator in advance, have ...
Niall O Laoghaire
Menu on Search ResultsClosed
Aurum
Updated April 27, 2021 at 10:55am
3
Most recent comment from Niall O Laoghaire:Brilliant, much appreciated. Art, please mark as resolved.
Hak3n
WordPress ha detectado un error con tu tema, AurumClosed
Aurum
Updated April 20, 2021 at 1:47pm
4
Most recent comment from [deleted]:Happy to hear thatI wish you all the best!P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from me an ...