Public Tickets
Carissa_6
Change Icon ColoursClosed
Aurum
Updated October 18, 2021 at 6:35am
2
Most recent comment from [deleted]:Hi Carissa,Please add the code below to your Custom CSS area:
header.mobile-menu .mobile-logo .mobile-toggles .toggle-menu svg, header.site-header .header-widgets .cart-counter svg, header.site-header ...
enriquegm5
logo imagen lostClosed
Aurum
Updated October 15, 2021 at 6:42am
2
Most recent comment from [deleted]:Hi enriquegm5,Can you please share your WordPress credentials, because I need to login to your site and test this live. To include your credentials click the Insert Credentials button in the editor ...
laura
social iconsClosed
Aurum
Updated September 17, 2021 at 6:24am
2
Most recent comment from [deleted]:Hi laura,Please write the URL of your website, si I can investigate your site and then get back to you with the CSS codes that will achieve that.Thanks!
Daniel Visbal
Security Update for Advanced Custom Fields PROClosed
Aurum
Updated August 28, 2021 at 8:26pm
4
Most recent comment from [deleted]:Don't worry, just send me your WordPress credentials and I will update Advanced Custom Fields PRO for youThanks!
Ellenmeijer2
Mobile MenuClosed
Aurum
Updated August 25, 2021 at 7:26am
6
Most recent comment from Laborator:Happy to hear that, have a great day
Meervoorelkeman
Shop pageClosed
Aurum
Updated August 11, 2021 at 10:06am
6
Most recent comment from [deleted]:Hi again,
I checked your site and your shop page is showing 4 products per row on desktop, and 2 products per row in mobile version but it is showing more than two products if you scroll down the shop ...
mastei
headlinesClosed
Aurum
Updated August 11, 2021 at 7:42am
2
Most recent comment from Laborator:Hi there,Try adding this CSS to Custom CSS to make the titles smaller inside the product page:
.woocommerce.single .summary .product_title {
font-size: 24px;
}
Meervoorelkeman
Product imageClosed
Aurum
Updated August 11, 2021 at 7:39am
6
Most recent comment from Laborator:Hi again,Happy to hear that you managed to fix the website error, regarding your question of necessary plugins of Aurum, these plugins below are a must for the theme to work properly:Advanced Custom F ...
unuu95
Change View Cart TextClosed
Aurum
Updated July 19, 2021 at 11:18am
2
Most recent comment from Laborator:Hi there,To translate theme strings, you can do this via Loco Translate plugin. If you don't have this plugin, please install and activate it in your WordPress site.1. Then go to Loco Translate > ...
AE
PHP fatal error get_cart_total() on nullClosed
Aurum
Updated July 12, 2021 at 7:25pm
4
Most recent comment from [deleted]:Hi AE,Thats totally fine with access. I will try to solve this issue by giving you an enhanced version of the file that throws this error.Download this file and replace it in this directory (of the th ...
mdmostafa
not savingClosed
Aurum
Updated July 12, 2021 at 7:47am
4
Most recent comment from [deleted]:Hi mdmostafa,It seems that you have problems with the admin-ajax.php file of WordPress.See video: https://d.pr/v/odCMEoThis is not a theme related problem, so please contact your hosting provider so ...
jenndigital89
Various issuesClosed
Aurum
Updated July 9, 2021 at 7:12am
16
Most recent comment from Laborator:Hi Jenn,Instead of typing a link I have added a hashtag (#) and it does not redirect users anywhere it just stays on that page.
Jean Mary Belotte
Import Demo DataClosed
Aurum
Updated June 30, 2021 at 7:35am
2
Most recent comment from Laborator:Hi Jean,To import the demo content please follow this guide from our documentation:https://documentation.laborator.co/kb/aurum/importing-aurum-demo-content/
aconceptbeauty
i cannot activate the themeClosed
Aurum
Updated June 30, 2021 at 7:28am
2
Most recent comment from Laborator:Hi aconceptbeauty,I don't know if you're using a plugin or what but from the screenshot you attached that is not part of Aurum theme and that's not the right way to activate the theme. ...
accentra
Variation Swathes on Archive PageClosed
Aurum
Updated June 22, 2021 at 7:36am
12
Most recent comment from [deleted]:Hi accentra,Oh, ok then, if you want you can remove that code so I can re-check your problem.Thanks!