Public Tickets
greenvelvet2
footer colorClosed
Aurum
Updated September 15, 2020 at 1:10pm
3
Most recent comment from meetjulius:Footer background never changes. Until now
Daniel Visbal
WooComerce 4.5.1Closed
Aurum
Updated September 10, 2020 at 6:32am
2
Most recent comment from [deleted]:Hi devisbal,Yes Aurum 3.7.1 fully supports WooCommerce 4.5.x tooHave a nice day!
AcuityL
Favicon for Aurum in Chrome browserClosed
Aurum
Updated August 25, 2020 at 5:29pm
3
Most recent comment from AcuityL:Great, thank you
daliborsky
free delivery at basketClosed
Aurum
Updated August 25, 2020 at 6:41am
4
Most recent comment from [deleted]:GreatWill set this ticket as closed from here.
rnchoudhary
Home Page Loading Issue through facebookClosed
Aurum
Updated August 21, 2020 at 8:07am
8
Most recent comment from [deleted]:Hi rnchoudhary,
You need to update WooCommerce plugin too because Aurum 3.7.0 works best and it's tested for the WooCommerce 4.4.1.Then when everything is updated and if your problem is still ha ...
Dheeraj Gupta
Product label on Home and Category pagesClosed
Aurum
Updated August 18, 2020 at 8:16am
13
Most recent comment from Laborator:Hi Dheeraj,
Can you try adding this CSS to Custom CSS:
@media screen and (max-width: 992px) {
.woocommerce .products-archive--has-sidebar .products-archive--products {
order: 2;
}
...
Richard Russell
Cannot change logo in theme optionsClosed
Aurum
Updated August 12, 2020 at 3:15pm
9
Most recent comment from [deleted]:Hi Richard,Ups sorry for that, my bad.We will update Aurum theme tomorrowThanks!
AcuityL
Advice on child theme for AurumClosed
Aurum
Updated August 12, 2020 at 8:49am
4
Most recent comment from [deleted]:Happy to hear thatI wish you a nice day!P.S: Enjoying our theme? Head over to your Downloads tab and give it 5 stars. We will love you forever.
Maria
УточненияClosed
Aurum
Updated August 4, 2020 at 10:21am
4
Most recent comment from [deleted]:Hi Maria,
Regarding your further questions, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to ...
Maria
УточненияClosed
Aurum
Updated July 27, 2020 at 8:10am
2
Most recent comment from [deleted]:Hi Maria,Can you please write your ticket in English so we can understand it?Also please try to be very specific about the question and explain it more to us, in this way we can easily understand you ...
21min
id, sku, category and tagsClosed
Aurum
Updated July 23, 2020 at 1:04pm
4
Most recent comment from Laborator:Happy to hear that
Have a great day!
P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from me and Lab ...
AcuityL
Generate unique Wishlist URL in nav barClosed
Aurum
Updated July 23, 2020 at 9:56am
2
Most recent comment from [deleted]:Hi AcuityL,Sorry but this question is out of our support scope. Please contact the plugin author if you need advice in this area.Thanks for your understanding.
00hak00
Update layersliderClosed
Aurum
Updated July 19, 2020 at 9:18pm
4
Most recent comment from [deleted]:I'm very happy to hear that.Sure, I knew that you won't lose anythingHave a great week ahead!P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on The ...
powwowtennis
Change Text of ButtonsClosed
Aurum
Updated July 16, 2020 at 7:55am
6
Most recent comment from [deleted]:Hi Jochen,Hmm I understand that but I'm afraid that WPBakery Page Builder doesn't have any option to let you change the strings for only that page, when you change the word it changes for a ...
AcuityL
Post Grid "Load More" button defaulting to "display:none;"Closed
Aurum
Updated July 14, 2020 at 7:25am
7
Most recent comment from [deleted]:Hi AcuityL,I have checked your site and saw Post Grid showing the posts properly, however on More button when the AJAX request is initialized it fetches the same items as shown in the video below (st ...