Okay

Public Tickets

Hayley Lynch Photos not wrapping correct in Text BlockClosed   Aurum   Updated September 2, 2016 at 5:05pm   2 Most recent comment from [deleted]:Hi Hayley,Can you download this file and replace it in this directory (of the theme): /assets/cssThis should fix your issue.If you don't see the change immediately, please hard-refresh your browser (C ... Pauline No more header on my websiteClosed   Aurum   Updated September 2, 2016 at 4:45pm   11 Most recent comment from Laborator:Hi Pauline,I managed to fix it by simply disabling the Instapress Gallery, I would not suggest you to install 3rd party plugins as they may break the theme. aras alert box colorClosed   Aurum   Updated September 2, 2016 at 2:36pm   2 Most recent comment from [deleted]:Hi Aras,To change alert colors, please use custom CSS, it is quite simple: .woocommerce-error.woocommerce-info, .woocommerce-info.woocommerce-info, .woocommerce-message.woocommerce-info {     ... Matt Body borderClosed   Aurum   Updated September 2, 2016 at 11:34am   3 Most recent comment from [deleted]:Hi Matt,Sorry for the delay of the answer, as we were on holidays break and support team was partly active. Now we are back and able to help with any issue.So is this question still active or maybe y ... Luciana Filters not working after updateClosed   Aurum   Updated September 2, 2016 at 10:57am   4 Most recent comment from [deleted]:Hi Luciana,I saw that the results number shown on the top of products is working well but there are different products being displayed.However, this might be related to some kind of plugin you have in ... aras menu colorClosed   Aurum   Updated August 23, 2016 at 11:22pm   7 Most recent comment from aras:you can close this ticket:) aras google mapsClosed   Aurum   Updated August 23, 2016 at 9:44pm   6 Most recent comment from Laborator:Glad to hear that Aras :) Donna Kroll Bugs when transfering from local dev to serverClosed   Aurum   Updated August 23, 2016 at 6:49pm   7 Most recent comment from Laborator:You are welcome Donna, and sorry for the late reply :) deebls Translation checkout page doesn't workClosed   Aurum   Updated August 23, 2016 at 5:24pm   2 Most recent comment from Laborator:Hi deebis,Can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we have a possible solution. Make sure to choose Private Reply wh ... Sebastian Alvarez Jewlery themeClosed   Aurum   Updated August 22, 2016 at 9:19pm   2 Most recent comment from Laborator:Hi Sebastian,Can you disable your maintenance mode or give us your login credentials in a private reply so we can see your site live?If you want to install the demo content you can do it via Laborato ... Mariana Category text on category landing pageClosed   Aurum   Updated August 22, 2016 at 8:27pm   4 Most recent comment from Laborator:Hi Mariana,The product category description will not be shown as this is not available in the theme yet, we have to add this as a feature in the upcoming update as it seems like a missing option. Alex Just two questions leftClosed   Aurum   Updated August 22, 2016 at 2:36pm   4 Most recent comment from Laborator:You're welcome :) Mariana Order of products on category pageClosed   Aurum   Updated August 19, 2016 at 11:09am   3 Most recent comment from Laborator:Hi Mariana,Glad to hear you managed to fix it :) Sanjiv Having Text in the top most header barClosed   Aurum   Updated August 19, 2016 at 11:05am   2 Most recent comment from [deleted]:Hi Sanjiv,Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you if we have possible solution. Mike Jones Install Demo Content - HOMEPAGE 2Closed   Aurum   Updated August 19, 2016 at 10:58am   8 Most recent comment from Laborator:Hi Mike,Every demo works and has the same content like the demos online except the images used in them, we are not allowed by Envato to include images because of the licensing, what problems are you h ...