Public Tickets
Mercier
woocommerce variations productsClosed
Aurum
Updated July 11, 2017 at 7:37am
2
Most recent comment from [deleted]:Hi Hugo,The variations that don't work may be because of caching problem, or if you have modified any JS file inside the plugin. If so, please revert back all changes and try again.If none of these is ...
Inki
Gift wrap option at check-out?Closed
Aurum
Updated July 6, 2017 at 8:54am
2
Most recent comment from [deleted]:Hi Inki,Sorry but WooCommerce doesn't have this option enabled by default.Maybe this plugin can help you to achieve what you are asking WooCommerce Checkout Manager.Have a great day!
aviranav
Page scrollingClosed
Aurum
Updated July 6, 2017 at 7:47am
6
Most recent comment from [deleted]:Glad to hear that
Prosub
Problems to customize the ThemeClosed
Aurum
Updated July 6, 2017 at 7:39am
2
Most recent comment from [deleted]:Hi Prosub,This is a customization question and support doesn't offer customization services as we wrote on our support homepage. I will try to help you this time thoughCan you please add the code belo ...
Liontech
Main banner on product categoryClosed
Aurum
Updated July 5, 2017 at 6:26am
14
Most recent comment from Laborator:Hi Liontech,Glad to hear that you managed to find out a fix for your issue, I am setting this ticket as solved and close it.
[email protected]
css stylesheetClosed
Aurum
Updated July 5, 2017 at 6:19am
2
Most recent comment from Laborator:Hi there,If you want to change anything in your theme you will need to type the new CSS in Custom CSS area where it will be overwritten as we do not have a CSS file which you can change for the chang ...
Inki
Page load time increase due to *.wistia.com requests?Closed
Aurum
Updated July 4, 2017 at 12:10pm
2
Most recent comment from [deleted]:Hi Inki,This is a WooCommerce related question so please write on WooCommerce support for this custom question.Thanks for your understanding!
zmoker
Drop down pictures menuClosed
Aurum
Updated July 3, 2017 at 3:45pm
2
Most recent comment from [deleted]:Hi zmoker,
As we have wrote on our item page:
We would include the Uber Menu for free with our theme but we are not permitted to do this because they do not provide Extended Licenses, so you mu ...
qfactor
Typography issuesClosed
Aurum
Updated July 3, 2017 at 3:03pm
12
Most recent comment from Laborator:Hi again,Your site is loading extremely slow so it was really an annoying process to try these changes.Question 1 — If you want to bold inside the blog post use this in your Custom CSS:
.blog h3 {
...
Garry
class="hidden" on Checkout fieldsClosed
Aurum
Updated July 3, 2017 at 12:01pm
6
Most recent comment from [deleted]:Hi Garry,
Please add the code below to your Custom CSS area:
body.woocommerce-checkout label.hidden {
visibility: visible !important;
display: block !important;
}
Have a great week!Wil ...
Garry
WooCommerce V3.0.9 UpdateClosed
Aurum
Updated June 28, 2017 at 6:39am
6
Most recent comment from [deleted]:Hi Garry,Glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborator in advance ...
bdignard
testimonial pictureClosed
Aurum
Updated June 27, 2017 at 5:55pm
5
Most recent comment from bdignard:Thank youThe video was a big plus on the help side.
Inki
Wishlist enabled in options, but not showingClosed
Aurum
Updated June 27, 2017 at 9:24am
3
Most recent comment from Inki:Thanks, that sorted it.Ticket can be closed.
zmoker
Website changesClosed
Aurum
Updated June 27, 2017 at 8:05am
5
Most recent comment from [deleted]:Hi zmoker,I just deactivated Fast Velocity Minify plugin because it was creating those problems for you.
runningfree73
secondary menuClosed
Aurum
Updated June 23, 2017 at 8:07am
2
Most recent comment from [deleted]:Hi there,Secondary menu is available only for the Third menu type (view on new page) Please see this video to learn how you can achieve that http://drops.laborator.co/wWtqJaHave a great weekend!