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Public Tickets

luxw Default shop pageClosed   Aurum   Updated August 28, 2017 at 9:29am   4 Most recent comment from [deleted]:Hi luxw,Problem fixed. You don't need to add Visual Composer or any other thing on your original shop page. http://drops.laborator.co/FNJpCf redkay11 visual composerClosed   Aurum   Updated August 27, 2017 at 1:48pm   4 Most recent comment from Laborator:Hi there,I am not sure if I have checked the right page as I saw the "تسوق" page and I could load the Visual Composer by clicking the Backend Editor, and it will show the elements of it. But ple ... Whispered New User Account CreationClosed   Aurum   Updated August 27, 2017 at 1:11pm   2 Most recent comment from Laborator:Hi there,That is managed by WooCommerce and doesn't have to do with the theme, I found a video that explains how to enable the registration form: MCHLKRFT Aurum Woocommerce ProblemsClosed   Aurum   Updated August 24, 2017 at 6:56am   2 Most recent comment from [deleted]:Hi Michel,Based on the error you have pasted here, I think WooCommerce is not activated on your site.Can you please install/activate WooCommerce plugin and this error should be removed.Please let me k ... mujtaba11 Header colorClosed   Aurum   Updated August 21, 2017 at 8:01am   2 Most recent comment from Laborator:Hi there,Add the following CSS to your Custom CSS area and you will have a blue header background: header.site-header {     background: #7bd1ff; } Nicolás PRODUCT CAROUSEL SETTINGClosed   Aurum   Updated August 18, 2017 at 6:43am   2 Most recent comment from Laborator:Hi Nico,When using the Build Query option in Visual Composer you will want to filter your Shop items by category, the Categories field won’t work if you want to filter the items by category so wh ... redkay11 wp-admin page error after activationClosed   Aurum   Updated August 16, 2017 at 7:10pm   7 Most recent comment from redkay11:Thanks. hamadmh plugin activationClosed   Aurum   Updated August 14, 2017 at 7:20am   2 Most recent comment from Laborator:Hi hamadmh, Visual Composer and Layer Slider are premium plugins that we have bought extended licenses of them to be able to include those plugins on our theme for free. So you can use those plugins ... hamadmh menu itemsClosed   Aurum   Updated August 14, 2017 at 7:20am   2 Most recent comment from Laborator:Hi there, Just add the code below to your Custom CSS area: header.site-header div.nav>ul li ul, header.site-header ul.nav li ul { min-width: 250px !important; } You can increase or decreas ... Yourbodywear Image ZoomClosed   Aurum   Updated August 13, 2017 at 9:16pm   2 Most recent comment from Laborator:Hi Rico,The image zoom used in Aurum does not allow that unfortunately, the zoom will pop out on the right or left of the image. diegolo61 Change TypographyClosed   Aurum   Updated August 13, 2017 at 9:10pm   2 Most recent comment from Laborator:Hi diegolo61,There isn't any option as a typography manager where you can edit each type by adding the font size, variant and weight. We can help you by doing this manually, can you tell us which tit ... swedenaskari Contact form, blog post and Our Brands problemsClosed   Aurum   Updated August 8, 2017 at 1:21pm   8 Most recent comment from [deleted]:Hi swedenaskari,Thank you very muchHave a great day!P.S: Will set this ticket as solved from here. wainwrightjewel Product Filter WidgetClosed   Aurum   Updated August 4, 2017 at 8:13am   2 Most recent comment from [deleted]:Hi there,You can add your Widgets on your sidebars and then from the Theme Options > Shop Settings > Shop Sidebar you can activate the sidebars through you site. PoSmith Google mapClosed   Aurum   Updated July 31, 2017 at 1:31pm   2 Most recent comment from [deleted]:Hi PoSmith,First please make sure that you are using the latest version of our theme (currently version 2.11, see changelog).If you want to generate Google API key check this article to learn more ... hamad plugin activation codeClosed   Aurum   Updated July 31, 2017 at 6:38am   2 Most recent comment from [deleted]:Hi hamad,Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.P.S: Premium plugins don’t allow ...