Public Tickets
Nicolás
PRODUCT CAROUSEL SETTINGClosed
Aurum
Updated August 18, 2017 at 6:43am
2
Most recent comment from Laborator:Hi Nico,When using the Build Query option in Visual Composer you will want to filter your Shop items by category, the Categories field won’t work if you want to filter the items by category so wh ...
redkay11
wp-admin page error after activationClosed
Aurum
Updated August 16, 2017 at 7:10pm
7
Most recent comment from redkay11:Thanks.
hamadmh
plugin activationClosed
Aurum
Updated August 14, 2017 at 7:20am
2
Most recent comment from Laborator:Hi hamadmh,
Visual Composer and Layer Slider are premium plugins that we have bought extended licenses of them to be able to include those plugins on our theme for free. So you can use those plugins ...
hamadmh
menu itemsClosed
Aurum
Updated August 14, 2017 at 7:20am
2
Most recent comment from Laborator:Hi there,
Just add the code below to your Custom CSS area:
header.site-header div.nav>ul li ul, header.site-header ul.nav li ul {
min-width: 250px !important;
}
You can increase or decreas ...
Yourbodywear
Image ZoomClosed
Aurum
Updated August 13, 2017 at 9:16pm
2
Most recent comment from Laborator:Hi Rico,The image zoom used in Aurum does not allow that unfortunately, the zoom will pop out on the right or left of the image.
diegolo61
Change TypographyClosed
Aurum
Updated August 13, 2017 at 9:10pm
2
Most recent comment from Laborator:Hi diegolo61,There isn't any option as a typography manager where you can edit each type by adding the font size, variant and weight. We can help you by doing this manually, can you tell us which tit ...
swedenaskari
Contact form, blog post and Our Brands problemsClosed
Aurum
Updated August 8, 2017 at 1:21pm
8
Most recent comment from [deleted]:Hi swedenaskari,Thank you very muchHave a great day!P.S: Will set this ticket as solved from here.
wainwrightjewel
Product Filter WidgetClosed
Aurum
Updated August 4, 2017 at 8:13am
2
Most recent comment from [deleted]:Hi there,You can add your Widgets on your sidebars and then from the Theme Options > Shop Settings > Shop Sidebar you can activate the sidebars through you site.
PoSmith
Google mapClosed
Aurum
Updated July 31, 2017 at 1:31pm
2
Most recent comment from [deleted]:Hi PoSmith,First please make sure that you are using the latest version of our theme (currently version 2.11, see changelog).If you want to generate Google API key check this article to learn more ...
hamad
plugin activation codeClosed
Aurum
Updated July 31, 2017 at 6:38am
2
Most recent comment from [deleted]:Hi hamad,Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.P.S: Premium plugins don’t allow ...
runningfree73
Visual Composer updatesClosed
Aurum
Updated July 31, 2017 at 6:31am
4
Most recent comment from [deleted]:Hi runningfree73,I just updated Visual Composer and Layer Slider plugin from the usual updates section http://drops.laborator.co/FDhvL.I wrote that information on your previous ticket too #1218231. ...
Gasora
Second Menu In ShopClosed
Aurum
Updated July 28, 2017 at 3:46pm
6
Most recent comment from [deleted]:Hi Gasora,Can you please make a video or a screenshot of your problem because i'm afraid that i can't understand what you wrote.Can you please try to be very specific about the question and explain i ...
Inki
Custom code in theme core files overwritten with update?Closed
Aurum
Updated July 27, 2017 at 10:35pm
2
Most recent comment from [deleted]:Hi Inki,You can activate Child theme. For more info please read this article (this article is made for our kalium theme but the same stands for all the themes).
Gasora
Order Number and Product IDClosed
Aurum
Updated July 27, 2017 at 6:58am
2
Most recent comment from [deleted]:Hi Gasora,There is not any method or any option for this.I think that you can achieve that only if you start a new Wordpress install and install WooCommerce from the beginning. And by not importing ...
asger1234
Disable Open Graph or choose specific imageClosed
Aurum
Updated July 25, 2017 at 2:33pm
4
Most recent comment from [deleted]:Hi again,
Glad to hear that
I just added this on our to-do list and we will check if we can add an option like this on our future updates.
P.S: If you like our theme, it would help us a lot if you ...