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Public Tickets

Gasora Second Menu In ShopClosed   Aurum   Updated July 28, 2017 at 3:46pm   6 Most recent comment from [deleted]:Hi Gasora,Can you please make a video or a screenshot of your problem because i'm afraid that i can't understand what you wrote.Can you please try to be very specific about the question and explain i ... Inki Custom code in theme core files overwritten with update?Closed   Aurum   Updated July 27, 2017 at 10:35pm   2 Most recent comment from [deleted]:Hi Inki,You can activate Child theme. For more info please read this article (this article is made for our kalium theme but the same stands for all the themes). Gasora Order Number and Product IDClosed   Aurum   Updated July 27, 2017 at 6:58am   2 Most recent comment from [deleted]:Hi Gasora,There is not any method or any option for this.I think that you can achieve that only if you start a new Wordpress install and install WooCommerce from the beginning. And by not importing ... asger1234 Disable Open Graph or choose specific imageClosed   Aurum   Updated July 25, 2017 at 2:33pm   4 Most recent comment from [deleted]:Hi again, Glad to hear that I just added this on our to-do list and we will check if we can add an option like this on our future updates. P.S: If you like our theme, it would help us a lot if you ... ikhlaidsharif RTL cart + Mobile IssueClosed   Aurum   Updated July 25, 2017 at 7:17am   8 Most recent comment from [deleted]:Hi ikhlaidsharif, Glad to hear that P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborato ... hpetsteg Checkbox in WooCommerce Checkout Add-Ons is hiddenClosed   Aurum   Updated July 23, 2017 at 1:29pm   5 Most recent comment from Laborator:You're welcomeP.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link). A huge than ... Mercier woocommerce nav tab contentClosed   Aurum   Updated July 20, 2017 at 7:42am   10 Most recent comment from Laborator:Hi Mercier,I have not removed the CSS from your Custom CSS, what I did was look where the problem is coming from but have never removed the CSS.Regarding which files you need to modify, you can look ... ikhlaidsharif Layer Slider is goneClosed   Aurum   Updated July 19, 2017 at 9:22am   6 Most recent comment from Laborator:That's unknown for me, your issue was the first of this kind and maybe it was because during the update you did something went wrong in the back-end. dropslaboutique Home page Jewelry / OutdatedClosed   Aurum   Updated July 19, 2017 at 8:41am   7 Most recent comment from dropslaboutique:Thanks !!Regards,A-L Inki Remove black overlay image bannersClosed   Aurum   Updated July 17, 2017 at 11:05am   2 Most recent comment from [deleted]:Hi Inki, This is a customization question and support doesn't offer customization services as we wrote on our support homepage. I will try to help you this time though Please just add the code below ... rebegia WPML Update - Right links (menu or widget) not showing dropdown listClosed   Aurum   Updated July 13, 2017 at 7:22am   12 Most recent comment from [deleted]:Hi rebegia, The platform that we use to handle our support Ticksy is having problems for the moment and that's why this problem happened to you. We contacted the author of this platform and they are ... Mercier woocommerce variations productsClosed   Aurum   Updated July 11, 2017 at 7:37am   2 Most recent comment from [deleted]:Hi Hugo,The variations that don't work may be because of caching problem, or if you have modified any JS file inside the plugin. If so, please revert back all changes and try again.If none of these is ... Inki Gift wrap option at check-out?Closed   Aurum   Updated July 6, 2017 at 8:54am   2 Most recent comment from [deleted]:Hi Inki,Sorry but WooCommerce doesn't have this option enabled by default.Maybe this plugin can help you to achieve what you are asking WooCommerce Checkout Manager.Have a great day! aviranav Page scrollingClosed   Aurum   Updated July 6, 2017 at 7:47am   6 Most recent comment from [deleted]:Glad to hear that Prosub Problems to customize the ThemeClosed   Aurum   Updated July 6, 2017 at 7:39am   2 Most recent comment from [deleted]:Hi Prosub,This is a customization question and support doesn't offer customization services as we wrote on our support homepage. I will try to help you this time thoughCan you please add the code belo ...