Public Tickets
Summy
Logo not in centerClosed
Aurum
Updated December 18, 2017 at 7:42am
2
Most recent comment from [deleted]:Hi Otto,
Sorry for the late response.
Please add the code below to your Custom CSS area:
menu.logo-is-centered .header-links, header.site-header .header-menu.logo-is-centered .main-menu {
...
Clive Sheppard
Hide New Products & Top RatedClosed
Aurum
Updated December 13, 2017 at 7:31am
6
Most recent comment from [deleted]:Glad to hear that.
Will set this ticket as solved from here.
nina2222
Size of picturesClosed
Aurum
Updated December 11, 2017 at 9:03am
2
Most recent comment from Laborator:Hi Corinna,Go to Laborator > Theme Options and select the Shop Settings tab on the left options, then set the thumbnail size to large, like in the hihglighted area, click Save All Changes and your i ...
Clive Sheppard
Active Page NumberClosed
Aurum
Updated December 8, 2017 at 9:33am
4
Most recent comment from [deleted]:Hi Clive,Thank you very much for your wishWill set this ticket as solved from here.
Savio
Problem to reset passwordClosed
Aurum
Updated December 8, 2017 at 8:54am
12
Most recent comment from [deleted]:Hi Savio,It is really confusing, I do understand your position on this point and just like you are now, I have multiple cases that I have this kind of responsibility, so I am really trying to help you ...
makovane
Missing tax on Featured ProductsClosed
Aurum
Updated December 7, 2017 at 3:26pm
2
Most recent comment from [deleted]:Hi makovane,
Sorry for the late response.
Can you please share your Wordpress and FTP credentials here, because I need to login to your site and test this issue.To include your credentials click I ...
LittleWarblers
LayerSlider WP PluginClosed
Aurum
Updated December 4, 2017 at 8:19am
2
Most recent comment from [deleted]:Hi Christy,Please just go to Appearance > Install Plugins to update premium plugins to the latest version that is available on our latest theme update.Thanks!
tnt-graphics
Translate a visual composer post gird buttonClosed
Aurum
Updated December 1, 2017 at 8:12am
2
Most recent comment from Laborator:Hi there,Can you please share your site URL and credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.To include your crede ...
popescuconstantin
Some help with the headerClosed
Aurum
Updated November 30, 2017 at 7:46am
2
Most recent comment from [deleted]:Hi,I have removed the CSS that was adding 40px above and below the logo in Custom CSS: (view large version)And now the header height is 40 pixels smaller: (view large version)
bmrg
no check out??Closed
Aurum
Updated November 28, 2017 at 3:55pm
3
Most recent comment from [deleted]:Hi Bernardo,Glad to hear thatHave a great day!
Andrew
Checkout PageClosed
Aurum
Updated November 27, 2017 at 1:54pm
2
Most recent comment from [deleted]:Hi Andrew,Cart and Checkout pages are as we have made on our demos, so you could have seen them before purchasing the theme. For the moment we don't plan to change layout of those pages because that ...
Ruth
customising headerClosed
Aurum
Updated November 21, 2017 at 2:29pm
8
Most recent comment from [deleted]:Hi Ruth,I think that you already increased them. Anyway please add the code below to your Custom CSS area:
header.site-header ul.nav>li>a, header.site-header div.nav>ul>li>a { font-size: 22px !i ...
cwasylow
Customization Page BlankClosed
Aurum
Updated November 21, 2017 at 9:57am
5
Most recent comment from [deleted]:Hi cwasylow,
I have managed to fix this issue. It was a theme related and it won't happen in the future.
Clicking Customize button will now show the homepage:
(view large version)P.S: This Custo ...
Clive Sheppard
Top Menu BarClosed
Aurum
Updated November 20, 2017 at 2:51pm
4
Most recent comment from [deleted]:You're welcome.Will set this ticket as solved from here.
Clive Sheppard
mobile menuClosed
Aurum
Updated November 20, 2017 at 1:50pm
10
Most recent comment from Clive Sheppard:Hi YlliThat's it! Thanks for the code. :)All the bestClive