Public Tickets
Irene
Variable product and cartClosed
Aurum
Updated March 4, 2020 at 8:29pm
3
Most recent comment from Irene:Hi Art!Great! Many thanksI'll try to contact WooCommerce support for the other issueRegards!Irene
felipevallt
Cart iconClosed
Aurum
Updated February 19, 2020 at 5:18am
11
Most recent comment from felipevallt:Hi Art,Thank you very much. I'm sorry for the inconvenience. Thank you very much. Good job!Regards,Felipe.
Irene
Button back to shopClosed
Aurum
Updated February 18, 2020 at 8:33am
7
Most recent comment from Laborator:Happy to hear that it's solved, have a great day
daliborsky
(suggestion) Add some features for bookstoreClosed
Aurum
Updated February 3, 2020 at 9:30am
5
Most recent comment from daliborsky:Art, thank you. I used the drupal version just for illustration. You can close this ticket. Cheers!
globalcollective
contact formClosed
Aurum
Updated January 31, 2020 at 3:37pm
4
Most recent comment from [deleted]:Happy to hear thatHave a nice weekend!
Irene
Plugings and styleClosed
Aurum
Updated January 31, 2020 at 8:05am
9
Most recent comment from [deleted]:Hi Irene,I'm happy to hear that.Don't worry, If you need help in the future please don't hesitate to write a new ticket so one of our support agents will assist youEnjoying our theme? H ...
Stathis K
SITE SPEEDClosed
Aurum
Updated January 31, 2020 at 12:40am
8
Most recent comment from mustafaljuboori:HeyI don’t know how to read Gtmertix properly but here’s what I exactly did to my website and helped tremendously with the speed load I’m a photographer and had around 100 photos uploaded in po ...
felipevallt
Image qualityClosed
Aurum
Updated January 30, 2020 at 4:53pm
7
Most recent comment from [deleted]:Hi Felipe,I did that to test your site because I didn't understand your language. I just changed your language as it was in the Wordpress Settings.Sorry for the trouble.Have a nice day!
qupid26
Upgrade issuesClosed
Aurum
Updated January 29, 2020 at 8:12am
6
Most recent comment from [deleted]:Hi qupid26,I'm very happy that your problem is now solved and you can still use Aurum without a problem.P.S: If you like our theme, it would help us a lot if you could give a nice review on them ...
Stathis K
Shipping and Billing optionsClosed
Aurum
Updated January 27, 2020 at 8:49am
2
Most recent comment from [deleted]:Hi Stathis,Our theme don't change anything in this area because this is a WooCommerce plugin functionality. Please ask this question in WooCommerce support so they can assist you.Thanks for your ...
CigdemGD
price disappeared on double variated single product pagesClosed
Aurum
Updated January 6, 2020 at 8:04am
4
Most recent comment from [deleted]:Hi CigdemGD,If that provided CSS code is giving you problems then please remove it from the Custom CSS area.And then if you still have any problem please reply so I can try to help you if that is a t ...
Kacedas
LayersliderClosed
Aurum
Updated January 6, 2020 at 7:42am
2
Most recent comment from Laborator:Hi Kacedas,Which content of the slider is not showing on mobile or desktop, please try to be more specific about it.Can you please share your site credentials here, because we need to login to your si ...
CigdemGD
how to optimize server side images?Closed
Aurum
Updated January 6, 2020 at 7:39am
4
Most recent comment from [deleted]:Hi CigdemGD,
Ups sorry for that typo, I wrote Kalium instead of Aurum, yes Aurum does that too, but you can install WP Super Cache and Autoptimize plugin to make your site much faster. If those plugi ...
Stathis K
Shipping bulletsClosed
Aurum
Updated December 30, 2020 at 10:47am
3
Most recent comment from Stathis K:Great! Thanks!Happy New Year!
CigdemGD
How to increase product count per page?Closed
Aurum
Updated December 20, 2019 at 8:39am
2
Most recent comment from [deleted]:Hi Çiğdem,
You have that option in the Customizer area (see example).
Have a nice weekend