Public Tickets
Vincentbus
How to edit and view thankyou page without pluginClosed
Aurum
Updated April 30, 2020 at 1:17pm
2
Most recent comment from Laborator:Hi Vincent,The "Thank you page" is a WooCommerce page and not a page that comes from Kalium theme, so you can use any plugin or look for any article to customize the thank you page.
wfaitwin
why some of the content are Chinese?Closed
Aurum
Updated April 28, 2020 at 11:29am
6
Most recent comment from [deleted]:Hi wfaitwin,1— As I wrote you in the previous ticket.You Wordpress language was Chinese and not English, I just made it English and now your site appears in English.See video: https://d.pr/v/Qzzj ...
alfonsosdc
hover effectClosed
Aurum
Updated April 26, 2020 at 8:33pm
4
Most recent comment from Laborator:Hi there,Unfortunately that's how WooCommerce manages the categories and the hierarchy so that's not something we can manage from the theme as it's a WooCommerce function.
Vincentbus
Whishlist productname displayClosed
Aurum
Updated April 26, 2020 at 6:21pm
3
Most recent comment from TCN2010:I posted something about that here as temporary solution : https://wordpress.org/support/topic/span-name-appear/ . It worked for me.
Bags-of-Books
out of date fileClosed
Aurum
Updated April 14, 2020 at 11:27am
4
Most recent comment from [deleted]:Happy to hear that.Have a nice day!
felipevallt
Coupon badge above billing detailsClosed
Aurum
Updated April 13, 2020 at 12:21pm
2
Most recent comment from Laborator:Hi Felipe,I have just tested it and it seems to work fine for me: (view large version)Tested it on iPhone 11 Pro
netman49
Compatible with WooCommerce 4.0Closed
Aurum
Updated March 29, 2020 at 4:40pm
2
Most recent comment from Laborator:Hi there,Currently we're working on updating Kalium, as soon as we're finished with Kalium we will then proceed with Aurum and Oxygen, we don't have any estimated time for the update ye ...
Irene
Update policyClosed
Aurum
Updated March 16, 2020 at 7:38am
6
Most recent comment from [deleted]:Happy to hear that IreneYes, our country was hit by this virus too but we are trying to protect ourselves.Hope that you will be well too.Have a nice and safe week!
Irene
Variable product and cartClosed
Aurum
Updated March 4, 2020 at 8:29pm
3
Most recent comment from Irene:Hi Art!Great! Many thanksI'll try to contact WooCommerce support for the other issueRegards!Irene
felipevallt
Cart iconClosed
Aurum
Updated February 19, 2020 at 5:18am
11
Most recent comment from felipevallt:Hi Art,Thank you very much. I'm sorry for the inconvenience. Thank you very much. Good job!Regards,Felipe.
Irene
Button back to shopClosed
Aurum
Updated February 18, 2020 at 8:33am
7
Most recent comment from Laborator:Happy to hear that it's solved, have a great day
daliborsky
(suggestion) Add some features for bookstoreClosed
Aurum
Updated February 3, 2020 at 9:30am
5
Most recent comment from daliborsky:Art, thank you. I used the drupal version just for illustration. You can close this ticket. Cheers!
globalcollective
contact formClosed
Aurum
Updated January 31, 2020 at 3:37pm
4
Most recent comment from [deleted]:Happy to hear thatHave a nice weekend!
Irene
Plugings and styleClosed
Aurum
Updated January 31, 2020 at 8:05am
9
Most recent comment from [deleted]:Hi Irene,I'm happy to hear that.Don't worry, If you need help in the future please don't hesitate to write a new ticket so one of our support agents will assist youEnjoying our theme? H ...
Stathis K
SITE SPEEDClosed
Aurum
Updated January 31, 2020 at 12:40am
8
Most recent comment from mustafaljuboori:HeyI don’t know how to read Gtmertix properly but here’s what I exactly did to my website and helped tremendously with the speed load I’m a photographer and had around 100 photos uploaded in po ...