Public Tickets
Daniel Visbal
Support for WooCommerce 9..8.1Closed
Aurum
Updated April 11, 2025 at 7:31am
3
Most recent comment from Laborator:Hi Daniel,
We’re releasing a new update next week that will include support for the latest WooCommerce version and updated template files for Aurum.
Daniel Visbal
Support for WooCommerce 9.6Closed
Aurum
Updated March 20, 2025 at 11:50am
6
Most recent comment from Laborator:Hi Daniel,
The update will be released today, regarding the issue with new tickets - can you please share a screenshot of the issue?
stevenniuniu
Install PluginsClosed
Aurum
Updated January 8, 2025 at 8:19am
3
Most recent comment from Laborator:Hi there,Please share your website login credentials so I can test this. To safely include your credentials click the Insert Credentials button in the editor toolbar (see how), or you can create a t ...
Daniel Visbal
WooCommerce Version 9.5.1Closed
Aurum
Updated December 18, 2024 at 8:08am
2
Most recent comment from Laborator:Hi there,
Thanks for bringing this to our attention, I will add this to our to-do list and it should be fixed in the next update.
netman49
Upgrade WooCommerce 9.4.1Closed
Aurum
Updated December 9, 2024 at 10:06am
6
Most recent comment from Laborator:Hi Gert,
We will release updates for all our themes this week, sorry for the delays as we have been busy working on other aspects of the themes.
holistiqueca
installClosed
Aurum
Updated November 22, 2024 at 9:12am
6
Most recent comment from Laborator:Hi there,
Thanks for getting back, can you please be more specific with your request as I can't seem to find where the exact problem is, I see your header and footer are set up and showing. Can y ...
krzychu1
whishlist icon does't workClosed
Aurum
Updated October 2, 2024 at 8:17am
16
Most recent comment from [deleted]:Hi,
I have added the following code:
// Reposition the product ID
add_action( 'init', function() {
remove_action( 'woocommerce_product_meta_start', 'aurum_woocommerce_displa ...
krzychu1
price filterClosed
Aurum
Updated October 1, 2024 at 6:15pm
2
Most recent comment from Laborator:Hi there,
If you're using the new widgets then use the "Filter by Price" widget as shown in the image, use the search bar to search for it:
(view large version)
PlataformasNetwork
ErrorsClosed
Aurum
Updated September 6, 2024 at 2:41pm
4
Most recent comment from Laborator:Hi there,
Themes do not contain the images that we use on our previews because those images are copyrighted and theme authors can't re-distribute them to their clients.
We wrote about this on ou ...
Daniele Lettieri
Change Template Search ResultClosed
Aurum
Updated August 22, 2024 at 7:18am
2
Most recent comment from Laborator:Hello Cristiano,
Thank you for your message. The change you’re looking to make to the search results page involves customization, which falls outside the scope of our standard support.
However, we d ...
netman49
Update to WooCommerce 9.2.xClosed
Aurum
Updated August 22, 2024 at 7:15am
2
Most recent comment from Laborator:Hi there,We’ll aim to push an update for all our WooCommerce themes, including Aurum, today.
Mattia
The project cannot be foundClosed
Aurum
Updated July 4, 2024 at 7:36am
2
Most recent comment from Laborator:Hi Mattia,Can you please be more specific, I am not sure I understand what the issue with the theme is here and how we can help. What kind of project you're trying to embed?
netman49
Support of WooCommerce 9.0.0Closed
Aurum
Updated June 19, 2024 at 8:49am
3
Most recent comment from netman49:Hi, Thanks for your quick update of the theme!!Best regards,Gert
Bruno van Branden
aurum theme: in stock and quantity buttonClosed
Aurum
Updated June 13, 2024 at 11:47am
4
Most recent comment from Laborator:Hi there,I've added several CSS code to remove the unwanted parts from the theme.
krzychu1
Create shopClosed
Aurum
Updated June 10, 2024 at 11:35am
2
Most recent comment from Laborator:Hi there,Did the importing process go without any error? If yes then you just have to assign the shop page under WooCommerce settings.Please share your website login credentials so I can test this. T ...