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Public Tickets

Mathieu Legault Blog video thumbnails are all very thinClosed   Kalium 3   Updated July 4, 2016 at 10:44am   10 Most recent comment from [deleted]:Hi Mathieu and Luke,I'm glad that the problem is solved for both of you, and i'm glad to see that you helped each other :)Have a nice day for both of you! Valentin Portfolio filter translationClosed   Kalium 3   Updated July 4, 2016 at 10:39am   4 Most recent comment from [deleted]:Hi Valentin,Glad to hear that :) Christoph Build My Shop LayoutClosed   Kalium 3   Updated July 4, 2016 at 10:39am   14 Most recent comment from [deleted]:Glad to hear that :) mark Shop page displayClosed   Kalium 3   Updated July 3, 2016 at 7:47pm   2 Most recent comment from [deleted]:Hi Mark,I have fixed the issue with columns clearing in shop page.It was an issue with our theme files, so now I have added the code that will prevent rows from breaking unexpectedly.I have updated t ... Frankie portfolio setting at HOME pageClosed   Kalium 3   Updated July 1, 2016 at 3:12pm   6 Most recent comment from [deleted]:Hi Frankie, I just tested this on our live demos and the same is happening, i wrote this on our to-do list for if we can fox on the next update. I recommend you to click "View Page" instead when yo ... Benjamin after update kalium 1.9.2Closed   Kalium 3   Updated July 1, 2016 at 2:56pm   2 Most recent comment from Laborator:Hi BenjaminRegarding the problem with the submit button you need to go to Laborator > Theme Options > Theme Styling and change the shade of the Link color to another one: (view large version)The othe ... Valentin Adding photos to portfolio item gallery Closed   Kalium 3   Updated July 1, 2016 at 2:55pm   2 Most recent comment from [deleted]:Hi Valentin,We use Advanced Custom Fields for that, but for the moment they don't offer an option like this, if they support selecting images in group we will include that on that place too :) Toan unable to update to 10.9Closed   Kalium 3   Updated July 1, 2016 at 1:46pm   2 Most recent comment from [deleted]:Hi Toan,You can update your theme through the Envato Market plugin :)Can you please check if your server meets the recommended PHP configuration limits as follows: max_execution_time 180memory_ ... Alexander Correct theme updateClosed   Kalium 3   Updated July 1, 2016 at 1:41pm   2 Most recent comment from [deleted]:Hi Alexander,So you have edited functions.php file, you need to use Child theme when you need to edit theme files next time and those files you need to replace on the Child theme. Rex icon missingClosed   Kalium 3   Updated July 1, 2016 at 12:16pm   4 Most recent comment from [deleted]:Hi Rex, You can  update your theme manually by just going to your Downloads tab on themeforest > go to our item and click Download > then go to your downloads folder and unzip our theme > open fo ... Juanra Share portfolio itemsClosed   Kalium 3   Updated July 1, 2016 at 11:54am   2 Most recent comment from [deleted]:Hi Juanra,Option to share Lightbox gallery type items is not possible, but we will see what we can do about this on the future updates :) Juanra Template revolution sliderClosed   Kalium 3   Updated July 1, 2016 at 11:52am   6 Most recent comment from [deleted]:Hi Juanra,Very glad to hear that Juanra :)If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just op ... Toan Unable to choose custom logo and menu skin on Revolution sliderClosed   Kalium 3   Updated July 1, 2016 at 11:32am   2 Most recent comment from [deleted]:Hi Toan,You are using an old version of our theme (1.9.1) and the latest version for the moment is (1.9.2), please update your theme first and then the premium plugins too. The easiest way to up ... Eric Menu background colorClosed   Kalium 3   Updated June 30, 2016 at 6:51pm   5 Most recent comment from Eric:Okay. Never mid. Thanks. Please close ticket. Eamon Portfolio Mobile SettingsClosed   Kalium 3   Updated June 30, 2016 at 4:42pm   4 Most recent comment from [deleted]:The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure :) Important: Afte ...