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Public Tickets

Eric Problem with packaged Revolution SliderClosed   Kalium 3   Updated June 28, 2016 at 11:38am   3 Most recent comment from [deleted]:Hi Eric,Glad to hear that :) hans ninja formsClosed   Kalium 3   Updated June 27, 2016 at 3:32pm   5 Most recent comment from [deleted]:Hi Hans,I have tried to fix this issue but unfortunately I was not able because the source code of plugin is minified and I can't read it.Can you please open a ticket in their support page:https://n ... Matteo Bug with the portfolio category linksClosed   Kalium 3   Updated June 27, 2016 at 3:18pm   7 Most recent comment from [deleted]:Hi Matteo,It will show the parent category by default once the sub category is selected, this is how it works.Is it filtering the items the way you expected? eugqua Font size and line height...Closed   Kalium 3   Updated June 27, 2016 at 1:50pm   9 Most recent comment from eugqua:Did that and wrote a nice review.I hope it helps. Michał Products loopClosed   Kalium 3   Updated June 27, 2016 at 1:35pm   4 Most recent comment from [deleted]:Great to hear that Michal.If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link). ... Jeroen Clients logo's VC element doesn't sort correctClosed   Kalium 3   Updated June 27, 2016 at 1:04pm   2 Most recent comment from [deleted]:Hi Jeroen,Yes you are correct, the Visual Composer plugin has this strange bug sometimes, we also have encountered this problem some times, and we have wrote the plugin author for this. They told us ... Jiali CategoriesClosed   Kalium 3   Updated June 27, 2016 at 12:56pm   2 Most recent comment from [deleted]:Hi Jiali, We will fix this issue on the next theme update (Kalium 1.9.2) that will happen this week :) If you want to apply this quick fix now, please go to wp-content/themes/kalium/inc folde ... Jeroen Portfolio shows 4 columns instead of 3 after updateClosed   Kalium 3   Updated June 27, 2016 at 12:44pm   2 Most recent comment from [deleted]:Hi Jeroen, Can you please send us your WP credentials and we will check what is the problem there?Make sure to choose Private Reply when you send us sensitive informations! Castor Contact form customizationClosed   Kalium 3   Updated June 27, 2016 at 12:41pm   2 Most recent comment from [deleted]:Hi Castor, You can only do that button full-width, please add the code below to Custom CSS .message-form .send {     float: none; width: 100%; -webkit-border-radius: 10px; ... Byju contact fromClosed   Kalium 3   Updated June 27, 2016 at 12:06pm   2 Most recent comment from [deleted]:Hi Byju,The problem is with your mail server (SMTP) which is not sending or receiving e-mails, this can be fixed by using WP Mail SMTP plugin in your WordPress and configure your mail server. ... bylee Featured ImageClosed   Kalium 3   Updated June 27, 2016 at 12:05pm   2 Most recent comment from [deleted]:Hi Bylee,Thank you for your kind words :)I'm really sorry but this is not possible, also i don't currently know any plugin that can do this, you need to attach that image from your Wordpress site imag ... George Removing row spacingClosed   Kalium 3   Updated June 27, 2016 at 11:49am   4 Most recent comment from Laborator:Hi George,Add the following CSS in your Custom CSS: .wpb_button, .wpb_content_element, ul.wpb_thumbnails-fluid>li {     margin-bottom: 0px; } Castor Blog post section designClosed   Kalium 3   Updated June 27, 2016 at 11:36am   6 Most recent comment from Laborator:Glad to hear that :) Paul Theme LayoutClosed   Kalium 3   Updated June 27, 2016 at 11:36am   5 Most recent comment from [deleted]:Hi Paul,Yes Yihan wrote the exact reply. Thanks Yihan for your help :) Eshen underlined when menu is activeClosed   Kalium 3   Updated June 27, 2016 at 11:17am   9 Most recent comment from [deleted]:Hi Eshen,As i told you earlier, this code can bring you problems, it's the best way if you remove that CSS that i gave you.