Public Tickets
Jeroen
Portfolio page custom query and display options does not work correctClosed
Kalium 3
Updated July 12, 2016 at 12:46pm
11
Most recent comment from [deleted]:Hi Jeroen,I'm glad to hear that :)
Claudia
backgroundcolour homepageClosed
Kalium 3
Updated July 11, 2016 at 8:02pm
17
Most recent comment from [deleted]:Hi Claudia,This is not a problem, this is how Visual Composer works, it can't just put things on the middle when there is only one image.
bram
full width portfolioClosed
Kalium 3
Updated July 11, 2016 at 7:48pm
6
Most recent comment from [deleted]:Hi Bram,
I think that i replied to your ticket with the same question, please don't make multiple tickets anymore as we see all of them and we reply them one by one.
P.S: I updated WordPres ...
bram
portfolio designClosed
Kalium 3
Updated July 11, 2016 at 7:15pm
4
Most recent comment from [deleted]:Hi Bram,Glad to hear that :)
Bernd
Contact FormClosed
Kalium 3
Updated July 11, 2016 at 6:47pm
3
Most recent comment from [deleted]:Hi Bernd,
Our theme don't have this feature but you can use Ninja Forms plugin which i supported by our theme and then install Ninja Forms - reCAPTCHA plugin that will enable captchas for this plu ...
Hien
Staging environmentClosed
Kalium 3
Updated July 11, 2016 at 5:34pm
4
Most recent comment from [deleted]:Hi Hien,
That is happening because you have clicked to not be searched when you have installed Wordpress on your server.
Just go to Wordpress dashboard > Settings > Reading and deacti ...
Jason
URGENT. Full-width portfolio item.Closed
Kalium 3
Updated July 11, 2016 at 5:23pm
16
Most recent comment from [deleted]:Hi Jason,Hmm this is a very interesting scenario it seems, i just wrote this on our to-do list, and we will try to fix this on the next version of the theme :)
dumont
Contact Form Closed
Kalium 3
Updated July 11, 2016 at 5:11pm
2
Most recent comment from [deleted]:Hi Dérek,The problem is with your mail server (SMTP) which is not sending or receiving e-mails, this can be fixed by using WP Mail SMTP plugin in your WordPress and configure your mail server.
...
Zoe
remove link underlineClosed
Kalium 3
Updated July 11, 2016 at 5:07pm
4
Most recent comment from [deleted]:Hi Zoe,Very glad to hear that :)
Sean
Upload errorClosed
Kalium 3
Updated July 11, 2016 at 5:00pm
2
Most recent comment from [deleted]:Hi Sean,
You are probably trying to install the main zip file that you downloaded from the themeforest. You must extract that zip first and then upload kalium.zip on the theme section.
You ...
Pejman
Showing Categories in Portfolio detail pageClosed
Kalium 3
Updated July 11, 2016 at 4:32pm
2
Most recent comment from [deleted]:Hi Pejman,I'm sorry but this option is not possible for the moment.
Helen
Revolution SliderClosed
Kalium 3
Updated July 11, 2016 at 4:06pm
2
Most recent comment from [deleted]:Hi Helen,We don't provide support for third-party plugins, but I just checked that and i don't see any problem there. Also you are using the latest version of the plugin.
Jacob
a few minor thingsClosed
Kalium 3
Updated July 11, 2016 at 3:25pm
2
Most recent comment from [deleted]:Hi Jacob,1— You are using an old version of our theme (1.9.1) and the latest version for the moment is (1.9.3), please update your theme first and then the premium plugins too.
The easiest wa ...
Ahmed
Demo Content InstallerClosed
Kalium 3
Updated July 11, 2016 at 3:11pm
2
Most recent comment from [deleted]:Hi Ahmed,Can you please send us your website URL, WP Credentials and FTP first?Make sure to choose Private Reply when you send us sensitive informations!It looks that you have a very old version of ...
kusunokiwks
theme-optionsClosed
Kalium 3
Updated July 11, 2016 at 2:53pm
4
Most recent comment from [deleted]:Hi kusunokiwks,This problem is showing on your Theme Options, it can be that you must edit your theme files and apply 777 privileges, so it's better if you contact you hosting provider for this issue ...