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Public Tickets

Sean Upload errorClosed   Kalium 3   Updated July 11, 2016 at 5:00pm   2 Most recent comment from [deleted]:Hi Sean, You are probably trying to install the main zip file that you downloaded from the themeforest. You must extract that zip first and then upload kalium.zip on the theme section. You ... Pejman Showing Categories in Portfolio detail pageClosed   Kalium 3   Updated July 11, 2016 at 4:32pm   2 Most recent comment from [deleted]:Hi Pejman,I'm sorry but this option is not possible for the moment. Helen Revolution SliderClosed   Kalium 3   Updated July 11, 2016 at 4:06pm   2 Most recent comment from [deleted]:Hi Helen,We don't provide support for third-party plugins, but  I just checked that and i don't see any problem there. Also you are using the latest version of the plugin. Jacob a few minor thingsClosed   Kalium 3   Updated July 11, 2016 at 3:25pm   2 Most recent comment from [deleted]:Hi Jacob,1— You are using an old version of our theme (1.9.1) and the latest version for the moment is (1.9.3), please update your theme first and then the premium plugins too. The easiest wa ... Ahmed Demo Content InstallerClosed   Kalium 3   Updated July 11, 2016 at 3:11pm   2 Most recent comment from [deleted]:Hi Ahmed,Can you please send us your website URL, WP Credentials and FTP first?Make sure to choose Private Reply when you send us sensitive informations!It looks that you have a very old version of ... kusunokiwks theme-optionsClosed   Kalium 3   Updated July 11, 2016 at 2:53pm   4 Most recent comment from [deleted]:Hi kusunokiwks,This problem is showing on your Theme Options, it can be that you must edit your theme files and apply 777 privileges, so it's better if you contact you hosting provider for this issue ... Nils mobile hover and 2 col landscape mobileClosed   Kalium 3   Updated July 11, 2016 at 1:14pm   2 Most recent comment from [deleted]:Hi Nils,You are using an old version of our theme and the latest version for the moment is (1.9.3), please update your theme first and then the premium plugins too. The easiest way to update our ... bram envato toolkitClosed   Kalium 3   Updated July 11, 2016 at 12:47pm   4 Most recent comment from [deleted]:Hi Bram,I'm very glad that the problem is solved now :) Lauren Getting errors re: invalid linksClosed   Kalium 3   Updated July 11, 2016 at 12:33pm   2 Most recent comment from [deleted]:Hi Lauren,This is not a theme problem, please contact your hosting provided about this issue, maybe your folders need to edit their chmod 777 or something else.When you contact you hosting provider, ... AMAO Theme option Typography tab can't saveClosed   Kalium 3   Updated July 11, 2016 at 12:22pm   4 Most recent comment from [deleted]:Hi Amao,I'm very glad to hear that you managed to solve this problem :)If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, ( ... Hiroyuki Watanabe read moreClosed   Kalium 3   Updated July 11, 2016 at 11:57am   4 Most recent comment from [deleted]:Hi Hiroyuki, Glad to hear that :) Hiroyuki Watanabe Read more styleClosed   Kalium 3   Updated July 11, 2016 at 11:57am   4 Most recent comment from [deleted]:Hi Hiroyuki,Glad to hear that :) Mindaugas Moile viewClosed   Kalium 3   Updated July 8, 2016 at 10:35am   2 Most recent comment from [deleted]:Hi Mindaugas,Can you please add the code below to Custom CSS @media screen and (max-width: 480px) { .woocommerce .product.catalog-layout-default .item-info .price { margin-top: 54px; ... Shane Portfolio ThumbnailsClosed   Kalium 3   Updated July 8, 2016 at 10:18am   4 Most recent comment from [deleted]:Hi Shane,This question is related to theme developer and I am unable to give you any solution about this because I am not backend developer.Our theme developer Arlind can help you with this, but he is ... Iordanis Product page display problem.Closed   Kalium 3   Updated July 8, 2016 at 10:16am   13 Most recent comment from [deleted]:Hi Lordanis, Great, glad to hear that :)When your site is online please create new ticket.