Public Tickets
Jon
Division By ZeroClosed
Kalium 3
Updated July 13, 2016 at 1:23pm
3
Most recent comment from [deleted]:Hi Jon,Hmm this is very strange, can you please send us your WP credentials? We need to investigate your site and then get back to you if we have possible solution.Make sure to choose Private Reply ...
Sergio
Gallery image sizeClosed
Kalium 3
Updated July 13, 2016 at 1:15pm
6
Most recent comment from [deleted]:Hi Sergio,
The easiest way to update our themes is if you use Envato Toolkit or Envato Market plugin. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure ...
Cathrine
HTTP ERROR 500Closed
Kalium 3
Updated July 13, 2016 at 1:13pm
3
Most recent comment from [deleted]:Glad to hear that :)
Jonathan Felizari
Plugin Instagram - Shots.Closed
Kalium 3
Updated July 12, 2016 at 7:02pm
2
Most recent comment from [deleted]:Hi Jonathan,We use WP Instagram Widget for some of our demos :)
Mathias
Backend problemsClosed
Kalium 3
Updated July 12, 2016 at 6:59pm
5
Most recent comment from [deleted]:Hi Marhias,Glad to hear that the problem is solved now :)
Karl Allemyr
Black bars vimeoClosed
Kalium 3
Updated July 12, 2016 at 1:50pm
4
Most recent comment from [deleted]:Hi Karl,Glad to hear that :)
bram
AccordionClosed
Kalium 3
Updated July 12, 2016 at 1:46pm
2
Most recent comment from [deleted]:Hi Bram,You are using an old version of our theme (1.8.9.1) and the latest version for the moment is (1.9.1), please update your theme first and then the premium plugins too.
The easiest way to u ...
Dan West
Install IssuesClosed
Kalium 3
Updated July 12, 2016 at 1:13pm
2
Most recent comment from [deleted]:Hi Dan,You are probably are trying to install the main zip file that you downloaded from themeforest, you must extract that folder first and then you will see kalium.zip, that is the file that you ne ...
Ximo
Mouse scroll symbolClosed
Kalium 3
Updated July 12, 2016 at 1:02pm
4
Most recent comment from [deleted]:Glad to hear that Ximo :)
bram
margin full width portfolioClosed
Kalium 3
Updated July 12, 2016 at 1:00pm
5
Most recent comment from [deleted]:Hi Bram,Don't worry, glad to hear that the problem is solved now :)
Jeroen
Portfolio page custom query and display options does not work correctClosed
Kalium 3
Updated July 12, 2016 at 12:46pm
11
Most recent comment from [deleted]:Hi Jeroen,I'm glad to hear that :)
Claudia
backgroundcolour homepageClosed
Kalium 3
Updated July 11, 2016 at 8:02pm
17
Most recent comment from [deleted]:Hi Claudia,This is not a problem, this is how Visual Composer works, it can't just put things on the middle when there is only one image.
bram
full width portfolioClosed
Kalium 3
Updated July 11, 2016 at 7:48pm
6
Most recent comment from [deleted]:Hi Bram,
I think that i replied to your ticket with the same question, please don't make multiple tickets anymore as we see all of them and we reply them one by one.
P.S: I updated WordPres ...
bram
portfolio designClosed
Kalium 3
Updated July 11, 2016 at 7:15pm
4
Most recent comment from [deleted]:Hi Bram,Glad to hear that :)
Bernd
Contact FormClosed
Kalium 3
Updated July 11, 2016 at 6:47pm
3
Most recent comment from [deleted]:Hi Bernd,
Our theme don't have this feature but you can use Ninja Forms plugin which i supported by our theme and then install Ninja Forms - reCAPTCHA plugin that will enable captchas for this plu ...