Public Tickets
Rasmus Trudslev
Youtube video problemsClosed
Kalium 3
Updated July 6, 2016 at 4:00pm
2
Most recent comment from [deleted]:Hi Rasmus,Your site is on Coming Soon mode, can you please disable it or send us your WP credentials?Make sure to choose Private Reply when you send us sensitive informations!
Alex Mayans
Small issuesClosed
Kalium 3
Updated July 6, 2016 at 3:50pm
6
Most recent comment from [deleted]:Hi Alex,
Very glad to hear that :)
If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open ...
Jeroen
Team member block not entirely clickableClosed
Kalium 3
Updated July 6, 2016 at 3:48pm
2
Most recent comment from [deleted]:Hi Jeroen,Thank you for your suggestion. For the moment we don't have any solution about this but i just wrote your comment on our to-do list and we will check if we can do anything about this on t ...
Marjolein
HeaderClosed
Kalium 3
Updated July 6, 2016 at 3:43pm
3
Most recent comment from Laborator:Hi Marjolein,1. We have this in our 2.0 version plans, we will soon start work on it so it will be available in Kalium 2.02. That's really strange, can you update the theme to 1.9.3 as we have recentl ...
Caio Menescal
Portfolio "broken" after 1.9.1Closed
Kalium 3
Updated July 6, 2016 at 3:41pm
14
Most recent comment from [deleted]:You can freely update your theme.Please backup your theme files for any case.
Roel
the site is not vissable after logout administratorClosed
Kalium 3
Updated July 6, 2016 at 3:39pm
2
Most recent comment from [deleted]:Hi Roel,When i go to the site that you provided, i can see your Coming Soon mode (view large version)You can deactivate Coming Soon mode in Theme Options.
Valentin
Page templates and curtom stylesClosed
Kalium 3
Updated July 6, 2016 at 3:38pm
2
Most recent comment from Laborator:Hi Valentin,1. You can apply any kind of custom layout by editing these pages or by using the Custom CSS if you are a creative freak and want to implement something completely different.2. This can b ...
Wim
logo fontsizeClosed
Kalium 3
Updated July 6, 2016 at 3:24pm
4
Most recent comment from [deleted]:Hi Wim,Can you please add the code below to Custom CSS
.header-logo { font-size: 20px !important;}When your site is online just write us again if you need help.
Ali
Changing the background photos Closed
Kalium 3
Updated July 6, 2016 at 3:22pm
2
Most recent comment from [deleted]:Hi Ali,You just need to click Edit Portfolio Item, or just create a new Portfolio item.Just follow the instructions of this video that i made for you to better understand this procedure. http://drop ...
Yihan Zhang
can't see the slider revolution on mobile phoneClosed
Kalium 3
Updated July 6, 2016 at 2:28pm
3
Most recent comment from Laborator:Glad to hear that :)
Manolis
Update Kalium to 1.9.2Closed
Kalium 3
Updated July 6, 2016 at 2:05pm
2
Most recent comment from Laborator:Hi Manolis,You can update your theme with the Envato Market plugin.
Please note that you need oAuth key on this plugin and not API key, but the plugin itself has the guide inside so I'm sure that y ...
Mariana
So simple-- where to edit the heading??Closed
Kalium 3
Updated July 6, 2016 at 12:45pm
4
Most recent comment from [deleted]:Hi Mariana,Can you please send us your URL first (and WP credentials) in case i need them?Please make sure to choose Private Reply when you send us sensitive informations!
Yihan Zhang
can't install slider revolution templateClosed
Kalium 3
Updated July 6, 2016 at 12:37pm
4
Most recent comment from [deleted]:Hi there,Revolution Slider has made some features that are activated only if you purchase their plugin, those features (extra sliders) are not included for the users who get the plugin from a theme. S ...
Michał
Tabs toggle visibilityClosed
Kalium 3
Updated July 6, 2016 at 12:31pm
4
Most recent comment from [deleted]:Hi Michał,We are very sorry but we can't help you on this custom request.Thanks for your understanding!
Michał
Internal linksClosed
Kalium 3
Updated July 6, 2016 at 12:28pm
5
Most recent comment from [deleted]:Hi Michał
If you have changed core theme files such as PHP, JS, CSS or other files on the theme folders they will revert to original with the update.
All the changes that you have made inside ...