Public Tickets
Jana
JanaClosed
Kalium 3
Updated July 19, 2016 at 11:49am
2
Most recent comment from [deleted]:Hi Jana,I'm glad to hear that your problem is solved :)
Shelley
Logo & MenuClosed
Kalium 3
Updated July 19, 2016 at 11:48am
2
Most recent comment from Laborator:Hi Shelley,The padding in this case depends on the height of your logo, and as I see the logo image has a lot of vertical spacing so I would suggest you to reduce it then re-upload the logo and you wi ...
Castor
Image sizeClosed
Kalium 3
Updated July 19, 2016 at 11:48am
4
Most recent comment from [deleted]:Hi Castor,It looks like Visual Composer doesn't offer this feature, but please follow this procedure that i created for you with a video to make it easier for you to understand :)http://drops.labora ...
Siebe
Facebook image Closed
Kalium 3
Updated July 19, 2016 at 11:29am
2
Most recent comment from [deleted]:Hi Siebe,I think that my colleagues had fun, but i was not on the vocation yet.I don't think that you can choose what image you want to share, but we have made some improvement on this are on the las ...
James
Video BannerClosed
Kalium 3
Updated July 19, 2016 at 11:28am
2
Most recent comment from Laborator:Hi James,Have you checked if this is happening also with a YouTube video or a HTML video or you didn't test it? I think it is a Rev. Slider issue cause this doesn't occur in our demos.
Michael
Zig Zag item description CSSClosed
Kalium 3
Updated July 19, 2016 at 11:23am
11
Most recent comment from [deleted]:Hi Michael,Thank you very much :)
Yu-Ching
featuresClosed
Kalium 3
Updated July 19, 2016 at 11:16am
2
Most recent comment from Laborator:Hi Yu-Ching,Can you please post your login credentials in a private ticket so we will try to solve it.
Jon
Integrated Maps Not WorkingClosed
Kalium 3
Updated July 19, 2016 at 11:05am
4
Most recent comment from [deleted]:Hi Jon,This feature has worked for everyone, it must work for you too, so please add a new API key again, because you have copied previous API code wrong or maybe there was an error.Changes will show ...
Jakob Lund
video linkClosed
Kalium 3
Updated July 19, 2016 at 11:01am
2
Most recent comment from [deleted]:Hi Jakob,I can see that this video is uploaded with no sound, you can see the original file on this link.
Luigi
Auto type textClosed
Kalium 3
Updated July 19, 2016 at 10:59am
2
Most recent comment from [deleted]:Hi Luigi,
Yes you can :)
Can you please write URL of this exact page here on comments first? We need to investigate your site and then get back to you if we have possible solution.
KAVIRAJAN
Menu ColorClosed
Kalium 3
Updated July 15, 2016 at 11:47pm
4
Most recent comment from [deleted]:1— How this can be, can you please check again it must be there http://drops.laborator.co/1andq2— As we always wrote on our theme changelog: If you can't update LayerSlider, go to Plugins and d ...
claude
categories as in 'Agency' demoClosed
Kalium 3
Updated July 15, 2016 at 11:40pm
3
Most recent comment from [deleted]:Hi Claude,This is how we have done that on our Agency demo http://drops.laborator.co/19bCE, you just need to Yes on the Category Filter area.
pat
show more bugClosed
Kalium 3
Updated July 15, 2016 at 11:28pm
2
Most recent comment from [deleted]:Hi Pat,
You are using an old version of our theme (1.9.1) and the latest version for the moment is (1.9.3), please update your theme first and then the premium plugins too.
The easiest way to ...
Alice
Search FunctionClosed
Kalium 3
Updated July 15, 2016 at 11:11pm
2
Most recent comment from [deleted]:Hi Alice,It seems like a bug, because i tried this on our live demo too and the same is happening. I just wrote this on our to-do list and we will fix this on our next update.Thank you very much for ...
Markus Roche
Pages not displaying correctlyClosed
Kalium 3
Updated July 15, 2016 at 11:05pm
2
Most recent comment from [deleted]:Hi Markus,That is happening because you have not installed or activated Visual Composer plugin from the Appearance > Install Plugins.