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Public Tickets

cisky979 Change Link PortfolioClosed   Kalium 3   Updated July 10, 2017 at 1:47pm   2 Most recent comment from Laborator:Hi there,We have an article in our documentation for that, so please consider taking a look at our documentation while building your site raphaelim Visual Composer not WorkingClosed   Kalium 3   Updated July 10, 2017 at 12:57pm   4 Most recent comment from Laborator:Hi Raphael,Sorry for the misunderstanding, the problem with the Visual Composer is that premium plugins don’t allow us to give customers our license number, so on each premium plugin such as Visual ... bigmac03 Background colorClosed   Kalium 3   Updated July 10, 2017 at 12:37pm   2 Most recent comment from Laborator:Hi bigmac03,To change the background of it edit that page and edit the row, see GIF: (view large version)For more please read the documentation of Visual Composer. julius product list on mobileClosed   Oxygen   Updated July 10, 2017 at 11:46am   4 Most recent comment from [deleted]:Hi Julius,Can you please add the code below to your Custom CSS area: @media screen and (max-width: 768px) { .laborator-woocommerce .items .product { min-height: 415px; } } Henkiedeboom image sizes and amountClosed   Kalium 3   Updated July 10, 2017 at 11:36am   9 Most recent comment from Laborator:Okay then Rob, glad to hear that you fixed the issue with bandwidth. If you have any further issues with the theme do not hesitate to create a new ticket.Have a great week Valerio DevExtremeClosed   Xenon   Updated July 10, 2017 at 8:42am   5 Most recent comment from Laborator:Hi raulhurtadog,Please create a new ticket instead of replying here and we will include the files in a private reply, as you are not able to see the private reply here (since you're not the creator o ... Laura Grimm Masonry Media Grid image titleClosed   Kalium 3   Updated July 10, 2017 at 8:20am   2 Most recent comment from [deleted]:Hi Laura,That layout is part of Visual Composer and not our theme.To change the font or font sizes you must use Typography section on our theme. For more info please visit this area Kalium Typography. ... thedhauscompany Use cornerstone with theme.Closed   Kalium 3   Updated July 10, 2017 at 7:55am   2 Most recent comment from [deleted]:Hi thedhauscompany,Cornerstone is made specially for the X theme, so it should work with the X theme only. We haven't tested Cornerstone with our theme and this is the first request of this kind but ... bottleline change my adminClosed   Kalium 3   Updated July 10, 2017 at 7:52am   7 Most recent comment from Laborator:Hi bottleline,I have revoked your activation from bottleline.ca so you can proceed with the process of re-activating the theme in your new domain. contenance Change menu iconClosed   Kalium 3   Updated July 10, 2017 at 7:43am   6 Most recent comment from Laborator:Glad to hear that, I will set this ticket as solved.Have a great week! contenance license visual composer / layer sliderClosed   Kalium 3   Updated July 10, 2017 at 7:37am   2 Most recent comment from [deleted]:Hi Hannes,Visual Composer, Revolution Slider and Layer Slider are premium plugins that we have bought extended licenses of them to be able to include those plugins on our theme for free. So you can us ... hnhn2 system status - memory limitClosed   Kalium 3   Updated July 8, 2017 at 9:40pm   2 Most recent comment from [deleted]:Hi hnhn2We have noticed the issues will be delivered soon to our clients.Thank you for helping us to be better we appreciate your helpWe will set closed this ticket closed from here.Thank you. means4 Premium Font installClosed   Kalium 3   Updated July 8, 2017 at 7:23pm   2 Most recent comment from [deleted]:Hi means4Can you please share your FTP Credentials with us we will take care of it.To include your credentials click Insert Credentials button in editor toolbar. (See how) Your information will b ... skweezer Increase padding between menu and portfolioClosed   Kalium 3   Updated July 8, 2017 at 7:02pm   2 Most recent comment from [deleted]:Hi skweezer1) Please put the code blow on your Custom CSS, to put more distance Portfolio Filter and Portfolio items. .product-filter{ margin-bottom: 20px; }2) I see them as black  (view large vers ... gregor1467 changing a hostClosed   Kalium 3   Updated July 7, 2017 at 6:10pm   2 Most recent comment from [deleted]:Hi gregor1467You don't have to worry for any reason, i hope you will be able to transfer you data safely that is most important thing. Please google before how to transfer data in new hosting : exa ...