Public Tickets
Daniel
support problemClosed
Oxygen
Updated July 25, 2017 at 6:53am
2
Most recent comment from [deleted]:Hi Daniel,
I can see that your support is valid and your theme is supported until: January 22, 2018
Thank you!
raphaelim
Internal Server Error and PluginsClosed
Kalium 3
Updated July 25, 2017 at 1:14am
6
Most recent comment from [deleted]:Hi there,I'm glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborator in ...
Tsueyxian
Remove display underlineClosed
Kalium 3
Updated July 24, 2017 at 2:45pm
6
Most recent comment from [deleted]:Hi TsueyxianGlad to hear thatWe will set solved this ticket from here
Filiz
CheckOutClosed
Kalium 3
Updated July 24, 2017 at 2:42pm
4
Most recent comment from [deleted]:Hi FilizDeactivate the plugins PayPal for WooCommerce or/and WooCommerce PayPal Express Checkout Gateway and see if it gets restored.
amborg
Unsolved issue since last Kalium updateClosed
Kalium 3
Updated July 24, 2017 at 8:38am
23
Most recent comment from [deleted]:Hi Sylvain,Thank you! I wish you a nice summer tooWill set this ticket as solved from here.
Daniel
error_logClosed
Oxygen
Updated July 24, 2017 at 8:12am
2
Most recent comment from [deleted]:Hi Daniel,I was trying to login to your WP admin panel but it is not allowing me.However in the latest version of Oxygen we have fixed these issues which are related to WooCommerce compatibility.If ...
Alice
Footer Text ColourClosed
Kalium 3
Updated July 24, 2017 at 8:06am
11
Most recent comment from Alice:Hi Ylli,Thank you!Kind regards,Alice
Filiz
FooterClosed
Kalium 3
Updated July 24, 2017 at 7:15am
3
Most recent comment from [deleted]:Hi Filiz,To add text or any shortcode on your footer you can do that by adding content on your Widgets area, to learn more you can visit this article Footer Widgets on our documentation site.
Filiz
Shopping Cart Not secure site warningClosed
Kalium 3
Updated July 23, 2017 at 8:26pm
2
Most recent comment from [deleted]:Hi FilizIs just warning cause you are not using SSL Security or other word HTTPS.Thank you.
Filiz
Header and Logo Spacing /PaddingClosed
Kalium 3
Updated July 23, 2017 at 4:21pm
2
Most recent comment from [deleted]:Hi Filiz1) Requires Custom Code we don't provide custom coding in this package, we only provide usage of theme.2) You can not access /shop from page editing this also requires Custom Code3 ) I updat ...
hpetsteg
Checkbox in WooCommerce Checkout Add-Ons is hiddenClosed
Aurum
Updated July 23, 2017 at 1:29pm
5
Most recent comment from Laborator:You're welcomeP.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link). A huge than ...
kingstonza
Portfolio - hide title?Closed
Kalium 3
Updated July 23, 2017 at 12:41pm
2
Most recent comment from [deleted]:Hi kingstonzaIt depends the way you have created Portfolio Page, if you have used Template Option as you can read it on article we wrote about How to create Portfolio Page. You can change the title a ...
jauzan
Line spacing for portfolio content (paragraph)Closed
Kalium 3
Updated July 22, 2017 at 5:21pm
4
Most recent comment from [deleted]:Hi there,I'm glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborator in ...
Thomaskai
Problems with Demo installationClosed
Kalium 3
Updated July 22, 2017 at 6:35am
2
Most recent comment from [deleted]:Hi Thomaskai
Please watch the video tutorial VC Academy how to stretch the row.If you are still facing any issues please consider providing your WP site credentialsTo include your credentials click ...
MeosMedien
Image align and size mobileClosed
Kalium 3
Updated July 21, 2017 at 5:06pm
4
Most recent comment from [deleted]:Hi Max,
This is a customization question and support doesn't offer customization services as we wrote on our support homepage. I will try to head you to a right direction.
You can create elements ...