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Public Tickets

amborg Unsolved issue since last Kalium updateClosed   Kalium 3   Updated July 24, 2017 at 8:38am   23 Most recent comment from [deleted]:Hi Sylvain,Thank you! I wish you a nice summer tooWill set this ticket as solved from here. Daniel error_logClosed   Oxygen   Updated July 24, 2017 at 8:12am   2 Most recent comment from [deleted]:Hi Daniel,I was trying to login to your WP admin panel but it is not allowing  me.However in the latest version of Oxygen we have fixed these issues which are related to WooCommerce compatibility.If ... Alice Footer Text ColourClosed   Kalium 3   Updated July 24, 2017 at 8:06am   11 Most recent comment from Alice:Hi Ylli,Thank you!Kind regards,Alice Filiz FooterClosed   Kalium 3   Updated July 24, 2017 at 7:15am   3 Most recent comment from [deleted]:Hi Filiz,To add text or any shortcode on your footer you can do that by adding content on your Widgets area, to learn more you can visit this article Footer Widgets on our documentation site. Filiz Shopping Cart Not secure site warningClosed   Kalium 3   Updated July 23, 2017 at 8:26pm   2 Most recent comment from [deleted]:Hi FilizIs just warning cause you are not using SSL Security or other word HTTPS.Thank you. Filiz Header and Logo Spacing /PaddingClosed   Kalium 3   Updated July 23, 2017 at 4:21pm   2 Most recent comment from [deleted]:Hi Filiz1) Requires Custom Code we don't provide custom coding in this package, we only provide usage of theme.2) You can not access /shop from page editing this also requires Custom Code3  ) I updat ... hpetsteg Checkbox in WooCommerce Checkout Add-Ons is hiddenClosed   Aurum   Updated July 23, 2017 at 1:29pm   5 Most recent comment from Laborator:You're welcomeP.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link). A huge than ... kingstonza Portfolio - hide title?Closed   Kalium 3   Updated July 23, 2017 at 12:41pm   2 Most recent comment from [deleted]:Hi kingstonzaIt depends the way you have created Portfolio Page, if you have used Template Option as you can read it on article we wrote about How to create Portfolio Page. You can change the title a ... jauzan Line spacing for portfolio content (paragraph)Closed   Kalium 3   Updated July 22, 2017 at 5:21pm   4 Most recent comment from [deleted]:Hi there,I'm glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.  A huge thank you from Laborator in ... Thomaskai Problems with Demo installationClosed   Kalium 3   Updated July 22, 2017 at 6:35am   2 Most recent comment from [deleted]:Hi Thomaskai Please watch the video tutorial VC Academy how to stretch the row.If you are still facing any issues please consider providing your WP site credentialsTo include your credentials click ... MeosMedien Image align and size mobileClosed   Kalium 3   Updated July 21, 2017 at 5:06pm   4 Most recent comment from [deleted]:Hi Max, This is a customization question and support doesn't offer customization services as we wrote on our support homepage. I will try to head you to a right direction. You can create elements ... Laura Grimm videos loading onto page quicker than imagesClosed   Kalium 3   Updated July 21, 2017 at 2:11pm   2 Most recent comment from [deleted]:Hi Laura,1— I'm sorry but this question is very specific and it's related to Visual Composer plugin author.With Kalium you will get a free copy of Visual Composer, this copy does not include suppo ... MeosMedien Remove Padding of row on mobileClosed   Kalium 3   Updated July 21, 2017 at 1:38pm   4 Most recent comment from [deleted]:Hi Max,This is a customization question and support doesn't offer customization services as we wrote on our support homepage. I will try to help you this time thoughCan you please add the code below ... ywen925 WEIRD HUGE LOGO @ landing pageClosed   Kalium 3   Updated July 21, 2017 at 6:31am   2 Most recent comment from [deleted]:Hi ywen925 You can change your Logo Size in two places, depends where you have set the logo: 1) Globally: Laborator > Theme Options > Branding (learn more Uploading The Logo). 2) In one specific ... Marcelo Souza Change hover thumbnail effectsClosed   Kalium 3   Updated July 20, 2017 at 8:26pm   9 Most recent comment from [deleted]:HI MarceloI already left the code ready for you just to continue working on the site. just restore the code on Custom CSS and i'm 100% sure that will work if you need further help please follow instru ...