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Public Tickets

Valerio DevExtremeClosed   Xenon   Updated July 10, 2017 at 8:42am   5 Most recent comment from Laborator:Hi raulhurtadog,Please create a new ticket instead of replying here and we will include the files in a private reply, as you are not able to see the private reply here (since you're not the creator o ... Laura Grimm Masonry Media Grid image titleClosed   Kalium 3   Updated July 10, 2017 at 8:20am   2 Most recent comment from [deleted]:Hi Laura,That layout is part of Visual Composer and not our theme.To change the font or font sizes you must use Typography section on our theme. For more info please visit this area Kalium Typography. ... thedhauscompany Use cornerstone with theme.Closed   Kalium 3   Updated July 10, 2017 at 7:55am   2 Most recent comment from [deleted]:Hi thedhauscompany,Cornerstone is made specially for the X theme, so it should work with the X theme only. We haven't tested Cornerstone with our theme and this is the first request of this kind but ... bottleline change my adminClosed   Kalium 3   Updated July 10, 2017 at 7:52am   7 Most recent comment from Laborator:Hi bottleline,I have revoked your activation from bottleline.ca so you can proceed with the process of re-activating the theme in your new domain. contenance Change menu iconClosed   Kalium 3   Updated July 10, 2017 at 7:43am   6 Most recent comment from Laborator:Glad to hear that, I will set this ticket as solved.Have a great week! contenance license visual composer / layer sliderClosed   Kalium 3   Updated July 10, 2017 at 7:37am   2 Most recent comment from [deleted]:Hi Hannes,Visual Composer, Revolution Slider and Layer Slider are premium plugins that we have bought extended licenses of them to be able to include those plugins on our theme for free. So you can us ... hnhn2 system status - memory limitClosed   Kalium 3   Updated July 8, 2017 at 9:40pm   2 Most recent comment from [deleted]:Hi hnhn2We have noticed the issues will be delivered soon to our clients.Thank you for helping us to be better we appreciate your helpWe will set closed this ticket closed from here.Thank you. means4 Premium Font installClosed   Kalium 3   Updated July 8, 2017 at 7:23pm   2 Most recent comment from [deleted]:Hi means4Can you please share your FTP Credentials with us we will take care of it.To include your credentials click Insert Credentials button in editor toolbar. (See how) Your information will b ... skweezer Increase padding between menu and portfolioClosed   Kalium 3   Updated July 8, 2017 at 7:02pm   2 Most recent comment from [deleted]:Hi skweezer1) Please put the code blow on your Custom CSS, to put more distance Portfolio Filter and Portfolio items. .product-filter{ margin-bottom: 20px; }2) I see them as black  (view large vers ... gregor1467 changing a hostClosed   Kalium 3   Updated July 7, 2017 at 6:10pm   2 Most recent comment from [deleted]:Hi gregor1467You don't have to worry for any reason, i hope you will be able to transfer you data safely that is most important thing. Please google before how to transfer data in new hosting : exa ... gabrielerivoli links styleClosed   Kalium 3   Updated July 7, 2017 at 5:53pm   2 Most recent comment from [deleted]:Hi gabrielerivoliPlease read article we wrote how to use Custom CSS. And past the code below to remove it. a:after {     background-color: transparent !important; }Thank you. skweezer Can I use the first page of the main demo and then the remaining site 'ohotography demo' ?Closed   Kalium 3   Updated July 7, 2017 at 5:07pm   6 Most recent comment from [deleted]:Hi skweezerI was able to import the home page from Main Demo, hope you enjoy it.Thank you. shopvintro remove "category:" from product imageClosed   Kalium 3   Updated July 7, 2017 at 3:58pm   10 Most recent comment from [deleted]:Hi shopvintroIs your choice what you want to keep on your site active.My previous answer , for example third party plugins that are included on Kalium theme are Visual Composer, Rev. Slider, Portfoli ... Guillaume Meyer Deprecated WooCommerce templatesClosed   Oxygen   Updated July 7, 2017 at 2:38am   4 Most recent comment from [deleted]:Hi Guillaume,Glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborator in adv ... Júlio Alonso Theme UpdateClosed   Oxygen   Updated July 6, 2017 at 1:17pm   4 Most recent comment from [deleted]:Hi Júlio, If you have updated your theme with Envato Market plugin before then you don't need to add your code again, when there is any new update the update will show on your Wordpress dashboard > ...