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Public Tickets

ilianandreev How do I translate the frontend of my theme in Bulgarian?Closed   Aurum   Updated January 9, 2018 at 2:29pm   8 Most recent comment from [deleted]:Hi Ilian,Regarding your further questions, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to h ... Archerz99 The uploaded file was only partially uploaded.Closed   Kalium 3   Updated January 9, 2018 at 9:09am   4 Most recent comment from [deleted]:Hi there, As I wrote before this is not an issue with our theme, this clearly is a server related issue or you are uploading a wrong file. Did you had time to read this article Installing Kalium via ... Scolex_de Issues with the video backgroundClosed   Kalium 3   Updated January 9, 2018 at 9:04am   4 Most recent comment from [deleted]:Hi Kove, Kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to help you in your new thread. Will s ... matiasalfieri Prices are displayed excluding taxClosed   Kalium 3   Updated January 9, 2018 at 9:01am   2 Most recent comment from Laborator:Hi matiasalfieri,Even though the settings of the shop like taxes and prices are all managed by WooCommerce, we will need to have a further look, can you tell us in which part of your site are the pr ... Carlhussey Neon Registration PageClosed   Neon   Updated January 9, 2018 at 8:47am   8 Most recent comment from [deleted]:You are more than welcome. I also don't like when something is not completely fixed so I wanted to help you solve this issue as you wanted.If you have other questions feel free to submit a new ticket ... JimmyShadow Fullscreen portfolio without croppingClosed   Kalium 3   Updated January 9, 2018 at 8:39am   5 Most recent comment from [deleted]:Hi Jimmy,— You can see on this video how I did that https://d.pr/v/WWRSv1— Sorry but this option is not possible for the moment.— Also 404 error happened to you because your Permalinks where s ... Wojciech Portfolio draggable/carousel image slider on custom portfolio page.Closed   Kalium 3   Updated January 9, 2018 at 8:22am   2 Most recent comment from Laborator:Hi Wojciech,If you set the portfolio item as WPBakery Page Builder, see image: (view large version)you will be able to add any element from the elements of the page builder, and the Image Carousel is ... Megan Team Members Column FormattingClosed   Kalium 3   Updated January 9, 2018 at 8:16am   2 Most recent comment from Laborator:Hi Megan,Adding the following CSS to your Custom CSS area should do the trick: @media screen and (min-width: 990px) and (max-width: 1400px) { .team-holder .row .col-md-3 { width: 33.3333%; ... Martin sub-sub-menu disappears too fast in ChromeClosed   Kalium 3   Updated January 9, 2018 at 7:43am   12 Most recent comment from [deleted]:Thats great Martin, I am glad that it worked for you.Will set this ticket as closed now. ruimtevouwer Contactform 7Closed   Kalium 3   Updated January 8, 2018 at 2:00pm   8 Most recent comment from Laborator:Hi Mark,You don't need to uninstall any of the plugins, simply disable the ACF PRO (I have already disabled it).I will set this ticket as closed now benundben Change Headline ColorClosed   Kalium 3   Updated January 8, 2018 at 1:39pm   6 Most recent comment from [deleted]:Hi there,I'm glad to hear that.P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.  A huge thank you from Laborator ... nicofrenchy Lowercase letters at bottom of pageClosed   Aurum   Updated January 8, 2018 at 12:54pm   4 Most recent comment from [deleted]:Hi Nico, Can you please add the code below to your Custom CSS area: footer.site-footer.inverted .footer-widgets .sidebar>h3 { text-transform: none; } footer.site-footer.inverted .footer-wid ... nicofrenchy Product IDClosed   Aurum   Updated January 8, 2018 at 10:46am   10 Most recent comment from [deleted]:Regarding your further questions, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to help you in ... fitzy0121 resposive column settingClosed   Kalium 3   Updated January 8, 2018 at 10:25am   10 Most recent comment from [deleted]:Hi there, This was a customization question and support doesn't offer customization services as we wrote on our support homepage. I will try to help you this time though Please add the code below to ... [email protected] Change search box fontClosed   Kalium 3   Updated January 8, 2018 at 10:08am   2 Most recent comment from [deleted]:Hi Miguel,That was happening because you where using that font on the Theme Options > Typography section. That is a deprecated area so i disabled the fonts there.Will set this ticket as solved from ...