Public Tickets
Evolyon
Sticky MenuClosed
Kalium 3
Updated January 11, 2018 at 4:42am
16
Most recent comment from [deleted]:Hi there,I'm glad to hear that.A huge thank you from Laborator in advance and have a great week!Will set this ticket as solved from here.Thank you
nicofrenchy
Change text on accountClosed
Aurum
Updated January 10, 2018 at 8:19am
2
Most recent comment from Laborator:Hi nicofrenchy,To change theme strings, you can do this via Loco Translate plugin. If you don't have this plugin, please install and activate it in your WordPress site.1. Then go to Loco Translate > ...
nicofrenchy
Shopping cartClosed
Aurum
Updated January 10, 2018 at 8:16am
2
Most recent comment from [deleted]:Hi there,
This is a customization question and support doesn't offer customization services as we wrote on our support homepage. I will try to help you this time though
This is not recommended but a ...
sebastianlapke
Fullscreen Background as in Demo PageClosed
Kalium 3
Updated January 10, 2018 at 8:11am
6
Most recent comment from Laborator:Happy to hear that sebastianlapke.
P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open ...
KMAN888
InstagramClosed
Aurum
Updated January 10, 2018 at 8:04am
2
Most recent comment from [deleted]:Hi there,— Please see this video https://d.pr/v/J2SjcB— As for sharing Instagram doesn't have this feature.
ladyATLien
add media to blog posts?Closed
Kalium 3
Updated January 10, 2018 at 7:58am
2
Most recent comment from [deleted]:Hi Beth,Actually this issue haven't been reported from our users, so I'd like to login to your backend and see what is the problem there, it might be some JavaScript error that prevents the button fro ...
tinagency
Layer Slider + Safari IOSClosed
Kalium 3
Updated January 10, 2018 at 7:56am
10
Most recent comment from [deleted]:Hi Tina,If you're looking for professional help in this matter, there's always someone available for such tasks on the WP Kraken or Envato Studio. Pricing and timeline are always straightforward the ...
herilda
Font licenseClosed
Kalium 3
Updated January 10, 2018 at 7:55am
2
Most recent comment from Laborator:Hi herilda,You can use the font only the website purposes as it was licensed, which means you can use it on the website logo but I am not sure if you can use it for your marketing campaigns, here is ...
ILUZIEnl
Slow loading portfolio imagesClosed
Kalium 3
Updated January 10, 2018 at 7:39am
16
Most recent comment from [deleted]:Thank you very muchWill set this ticket as solved from here.
Michael
Image width 100%Closed
Kalium 3
Updated January 10, 2018 at 4:29am
5
Most recent comment from Michael:Will do, might take a while though.
Scolex_de
Brands on mobile device in two columnsClosed
Kalium 3
Updated January 9, 2018 at 5:37pm
7
Most recent comment from [deleted]:Hi there,Hover Box isn't part of kalium theme is part of WPBakery i did research about it and i couldn't fine any thing you might try it yourself or ask WPBakery support for any advice.I'm glad to hea ...
ilianandreev
How do I translate the frontend of my theme in Bulgarian?Closed
Aurum
Updated January 9, 2018 at 2:29pm
8
Most recent comment from [deleted]:Hi Ilian,Regarding your further questions, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to h ...
Archerz99
The uploaded file was only partially uploaded.Closed
Kalium 3
Updated January 9, 2018 at 9:09am
4
Most recent comment from [deleted]:Hi there,
As I wrote before this is not an issue with our theme, this clearly is a server related issue or you are uploading a wrong file. Did you had time to read this article Installing Kalium via ...
Scolex_de
Issues with the video backgroundClosed
Kalium 3
Updated January 9, 2018 at 9:04am
4
Most recent comment from [deleted]:Hi Kove,
Kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to help you in your new thread. Will s ...
matiasalfieri
Prices are displayed excluding taxClosed
Kalium 3
Updated January 9, 2018 at 9:01am
2
Most recent comment from Laborator:Hi matiasalfieri,Even though the settings of the shop like taxes and prices are all managed by WooCommerce, we will need to have a further look, can you tell us in which part of your site are the pr ...