Public Tickets
phonylux
Adjustement in mobile versionClosed
Oxygen
Updated January 2, 2018 at 10:14pm
6
Most recent comment from [deleted]:Hi phonylux,Thank you very muchP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborator in adv ...
Ava_dP
Portfolio Post Type Plug-inClosed
Kalium 3
Updated December 29, 2017 at 9:36pm
2
Most recent comment from [deleted]:Hi Ava,
Please disable the third party plugins that are not part of Kalium package. There is conflict between two similar plugins.
Thank you.
MarioDieX
Can't choose template - FAQ PageClosed
Aurum
Updated December 29, 2017 at 8:18pm
7
Most recent comment from [deleted]:Glad to hear that.Have a great weekend!
Brighteas
Plugin install issueClosed
Oxygen
Updated December 29, 2017 at 9:26am
6
Most recent comment from [deleted]:Hi Chris,This was a interesting. You where using our Oxygen child theme but the Main theme was another theme that had the same name as our theme but that is a free theme. (view on new page)I installe ...
audityco
Full background VideoClosed
Kalium 3
Updated December 29, 2017 at 6:11am
6
Most recent comment from [deleted]:Hi audiThere isn't any exact component just for it, but use text editor and insert from media. (view large version)Please next time for each question open new ticket it's helps us to track the issue i ...
Nicolas
Theme KaliumClosed
Kalium 3
Updated December 29, 2017 at 6:06am
14
Most recent comment from [deleted]:Hi Nicolas,I will try to explain the permalink structure:This is category with /%category%/ : http://david-kennedy.fr/category/uncategorizedThis is portfolio category(taxonomy) : /%taxonomy%/ : h ...
George
wp-bakery updateClosed
Kalium 3
Updated December 28, 2017 at 3:32pm
2
Most recent comment from [deleted]:Hi George,We don't deliver the updates immediately after they are release from authors, we test them in our local copy, as per update we deliver the updates in next Kalium Update, to be well informe ...
Rohit Ramesh
Theme Options is disabledClosed
Kalium 3
Updated December 28, 2017 at 10:25am
2
Most recent comment from [deleted]:Hi Rohit,I will try to help you this time even that your support has expired a long time ago. After the 6 months support expires you need to purchase a support package if you want to use theme support ...
kkruschwitz
Update Plug_in via BundleClosed
Kalium 3
Updated December 26, 2017 at 4:55pm
2
Most recent comment from [deleted]:Hi Katja,Premium plugins don’t allow us to give customers our license number, so on each premium plugin (such as WPBakery Page Builder, Revolution Slider and Layer Slider) update we release a new up ...
nastroje
Background problemClosed
Kalium 3
Updated December 26, 2017 at 11:51am
2
Most recent comment from [deleted]:Hi nastroje,Sorry but there is not any other solution.You can create elements of WPBakery Page Builder that will be valid only for Mobile or PC. To learn how to achieve that please see this video Re ...
sleepydj
Photography themeClosed
Kalium 3
Updated December 26, 2017 at 11:19am
6
Most recent comment from [deleted]:You're welcomeP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborator in advance and have an ...
owlchloe
Portfolio ItemClosed
Kalium 3
Updated December 24, 2017 at 4:08pm
4
Most recent comment from [deleted]:Hi Chloe,Merry Christmas to you and your family.I'm glad to hear that.P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads ta ...
neilwormsley1
White logoClosed
Kalium 3
Updated December 24, 2017 at 4:06pm
6
Most recent comment from [deleted]:Hi there,
I'm glad to hear thatA huge thank you from Laborator, Merry Christmas!
Will set this ticket as closed from here.Thank you.
Moller9204
Create home pageClosed
Kalium 3
Updated December 23, 2017 at 8:22pm
3
Most recent comment from [deleted]:Hi there,For what margins are you talking about please? Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the p ...
uberist34
Social Media IconsClosed
Kalium 3
Updated December 23, 2017 at 8:10pm
4
Most recent comment from [deleted]:Hi uberist34,
Please see this video http://d.pr/v/sBd5xw to learn how we have added social networks on our fullscreen menu of the Agency demo. Have a great day and Happy Holidays