Public Tickets
Jungmin
Video Set featured image?Closed
Kalium 3
Updated January 16, 2018 at 9:59am
2
Most recent comment from Laborator:Hi Jungmin,Setting a featured video instead of photo is possible only in blog posts, while in portfolio items it is not possible to add a video as featured. You can try making your video a GIF image ...
Donny
Dropdown menu items are not clickable from tablet and mobileClosed
Xenon
Updated January 16, 2018 at 9:32am
7
Most recent comment from [deleted]:Hi Donny,Yes you are right on this point. I am not sure how that happens, however I suggest to apply latest CSS files on assets/css directory to see if its going to fix this issue:https://d.pr/f/y2pap ...
solemessicano2
contentClosed
Kalium 3
Updated January 16, 2018 at 9:17am
2
Most recent comment from Laborator:Hi solemessicano2,That's because it is located in the Parameters and Options area, you can find it by scrolling down that page when editing with back-end editor, see image: (view large version)
ogegraphics
font problemClosed
Kalium 3
Updated January 16, 2018 at 9:13am
4
Most recent comment from [deleted]:Problem fixed, I just applied those fonts on the entire site https://d.pr/v/tfYiQZ.Have a great day!
Jungmin
Move portfolio filters to the right sideClosed
Kalium 3
Updated January 16, 2018 at 9:10am
12
Most recent comment from Jungmin:alright. I did!
Guidedent
Apple PayClosed
Aurum
Updated January 16, 2018 at 8:37am
8
Most recent comment from [deleted]:Hi Guidedent,The problem here doesn't stand with the theme. As you can see in default WordPress theme it is not displaying on checkout as well: (view large version)You may ask plugin developer about t ...
Daniel
PHP 7.1Closed
Oxygen
Updated January 16, 2018 at 7:34am
2
Most recent comment from [deleted]:Hi Daniel,Yes you can update your theme to PHP 7.1. Our theme fully supports it.Will set this ticket as solved from here.
gabischiller
Double click categories mobile versionClosed
Kalium 3
Updated January 16, 2018 at 7:33am
4
Most recent comment from [deleted]:You're welcome gabischillerP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborator in advanc ...
kcruser
WPBakery Page BuilderClosed
Kalium 3
Updated January 16, 2018 at 7:28am
2
Most recent comment from Laborator:Hi kcruser,I am sorry to say that you are wrong regarding the unanswered ticket, but no ticket here will end without an answer since even the system reminds you to reply ticket by the date when they ...
Amina
site translation / plugin integrationClosed
Kalium 3
Updated January 15, 2018 at 10:21pm
2
Most recent comment from [deleted]:Hi Amina,
Sorry we don't have any guide for it but i would recommend you to go and get some input from youtube.com, you will learn the basics how plugin works and sure/hope this will work out of box ...
leongrimaldi
front end caruselClosed
Oxygen
Updated January 15, 2018 at 12:54pm
10
Most recent comment from [deleted]:Hi leongrimaldi,Glad to hear that the solution workedIf you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you fro ...
sparklytheme
FontsClosed
Kalium 3
Updated January 15, 2018 at 9:57am
6
Most recent comment from [deleted]:You're welcome TrinaP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborator in advance and h ...
solemessicano2
division by 0Closed
Kalium 3
Updated January 15, 2018 at 9:37am
2
Most recent comment from [deleted]:Hi solemessicano2,This problem is related to custom hover image here: (view large version)So go to Theme Options > Blog Settings > Custom Hover Layer Icon and remove or set different hover icon be ...
filanek
menu aligmentClosed
Kalium 3
Updated January 15, 2018 at 8:47am
2
Most recent comment from [deleted]:Hi Filip,
Can you please add the code below to your Custom CSS area:
.product-filter {
text-align: center !important;
}
Have a great week!
Fendy
Cannot update the themes with Envato Market PluginClosed
Oxygen
Updated January 15, 2018 at 8:26am
4
Most recent comment from [deleted]:Hi Fendy,That is an Wordpress error, please make sure that your Wordpress is updated to the latest version and if the same problem happens again please contact your server administrator.Have a great ...