Public Tickets
Rechept
Minify CSS JSCRIPTClosed
Kalium 3
Updated August 13, 2018 at 11:44am
2
Most recent comment from [deleted]:Hi Rechept,We recommend you to use WP Super Cache plugin. It is created by Wordpress creators and it's the simplest from other caching plugins.Have a great week!
trentyseb
Products carousel conflicting with MailchimpClosed
Aurum
Updated August 13, 2018 at 9:14am
4
Most recent comment from Laborator:Hi Sebastiaan,Please see any other way of adding Mailchimp integration to your site (maybe using a plugin) because the RAW code seems to break everything in your site, I could not find a fix for it.
en-Ko
contact formClosed
Kalium 3
Updated August 13, 2018 at 8:45am
4
Most recent comment from Laborator:Hi Koen,The external form plugins used in our theme demos are made with Ninja Forms and Contact Form 7 and none of them has a customized styling, they have the default style which is applied to them.
dadadadada
white line?Closed
Kalium 3
Updated August 13, 2018 at 7:33am
4
Most recent comment from [deleted]:Glad to hear that!Will set this ticket as solved from here.
ep
CSS animation duration and delayClosed
Kalium 3
Updated August 13, 2018 at 7:29am
2
Most recent comment from [deleted]:Hi there,It seems that WPBakery Page Builder (formerly Visual Composer) plugin has removed that option in their newest updates.For more info regarding this specific question maybe you can write in the ...
prostor-i-ja
Image captionsClosed
Kalium 3
Updated August 13, 2018 at 6:51am
2
Most recent comment from [deleted]:Hi prostor-i-ja,Thanks for your kind wordsThat exact option is not available for the moment, there are two options available for the moment that you can see in this video.Have a great week!
zac2b
Header text over imageClosed
Aurum
Updated August 13, 2018 at 6:32am
6
Most recent comment from [deleted]:Hi there,Please see this video to learn how easy we achieved that.Have a great week!
ImEnHH
Preview Meta DescriptionClosed
Kalium 3
Updated August 10, 2018 at 6:21am
2
Most recent comment from [deleted]:Hi there,
You can change this text by going to your Wordpress dashboard > Appearance > Widgets area.
Thanks!
binoyb
Some design issues exist in the templateClosed
Xenon
Updated August 10, 2018 at 6:17am
4
Most recent comment from [deleted]:Hi binoyb,We do not provide phone support, we can only discuss and solve issues in support here. The reason about charts is obvious a licensing issue, we are not permitted to distribute those charts ...
Justboul
Language cartClosed
Kalium 3
Updated August 9, 2018 at 8:16am
16
Most recent comment from [deleted]:Hi Justboul,Your Wordpress language was English. I went to Settings > General and changed your Wordpress language to French then the translations showed as it should. (view on a new page)Have a great ...
Daniel
Product widget filterClosed
Oxygen
Updated August 9, 2018 at 7:58am
3
Most recent comment from Daniel:Hello,yes this is it. Thank you :)
Daniel
Product gallery problemClosed
Oxygen
Updated August 9, 2018 at 7:24am
3
Most recent comment from [deleted]:Hi Daniel,We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if ...
mnasra
Hide Add to Cart btn for custom userClosed
Oxygen
Updated August 9, 2018 at 7:11am
8
Most recent comment from [deleted]:Hi mnasra,
Glad to hear that.
As for your last question:
The option is not available in our theme but to do that please add the code below to your Custom CSS area:
.glyphicon-plus-sign:before { ...
Ethan Chin
How to make body content not scroll when mobile menu is activated.Closed
Kalium 3
Updated August 9, 2018 at 7:05am
2
Most recent comment from [deleted]:Hi Ethan,
Sorry but you haven't added a related URL when you created your ticket and I can't see your problem. Can you please write URL of this exact page please?
Thanks!
Giorgia Rossi
CSS settings how to recall itClosed
Kalium 3
Updated August 9, 2018 at 6:45am
2
Most recent comment from [deleted]:Hi Giorgia,You can do that by using Inspect Element in google chrome for example.If you need more information info you can read those articles: https://developers.google.com/web/tools/chrome-devtool ...