Public Tickets
Arthurge
Resolution SliderClosed
Kalium 3
Updated August 24, 2018 at 7:21am
2
Most recent comment from [deleted]:Hi Arthurge,Can you please send me your Wordpress credentials, because I need to login to your site and test this.To include your credentials click Insert Credentials button in editor toolbar (see ho ...
NowAdvertising
SidebarClosed
Kalium 3
Updated August 23, 2018 at 1:00pm
4
Most recent comment from Laborator:You're welcome
taulantey
Add WishlistClosed
Kalium 3
Updated August 23, 2018 at 8:51am
8
Most recent comment from [deleted]:Hi again,Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.Regarding your further questions, ...
Seferidis Ilias
Center manu and logoClosed
Kalium 3
Updated August 23, 2018 at 7:42am
2
Most recent comment from Laborator:Hi Seferidis,Unfortunately it is not possible to have the logo in and menu in center, we have been working on a header builder since a long time but the page builder we used for that has changed the ...
mtodorova
checkout labelsClosed
Kalium 3
Updated August 23, 2018 at 7:34am
2
Most recent comment from [deleted]:Hi there,That is how the theme is designed to be different from the stock WooCommerce layout. Sorry but we don't offer an option to return that area to default layout.If you're looking for professiona ...
Giorgia Rossi
svg files and icons/imagesClosed
Kalium 3
Updated August 23, 2018 at 7:22am
2
Most recent comment from [deleted]:Hi Giorgia,If you place a .svg file you must specify its size. If you don't add their size the .svg image will not show.For more info please see this video.
hmmrstrm
New domaine / Activating themeClosed
Kalium 3
Updated August 23, 2018 at 7:19am
6
Most recent comment from Laborator:Hi Johan,I've deactivated the license again, you can try activating it in the real domain now.
Giorgia Rossi
Different line heightClosed
Kalium 3
Updated August 23, 2018 at 7:16am
8
Most recent comment from Laborator:Happy to hear that Giorgia, have a good day
guilhermecid
Search is very strangeClosed
Oxygen
Updated August 23, 2018 at 6:44am
2
Most recent comment from [deleted]:Hi guilhermecid,
It seems that the same behavior is happening in our demo too. For the moment I don't have a quick fix but I just added this problem in our to-do list and when we fix it we will als ...
gkieffer83
Advanced Custom Fields doesnt installClosed
Kalium 3
Updated August 22, 2018 at 8:47am
4
Most recent comment from Laborator:I am happy to hear that, we'll set this ticket as solved and if you have any issue/question you can create a new ticket instead.
Emily
Customizing ThemeClosed
Kalium 3
Updated August 22, 2018 at 8:12am
2
Most recent comment from [deleted]:Hi Emily,
Sometimes when you change brand logo, menu color, or menu position on Theme Option it can happen that those changes that you made are not applied on some pages. This happens because so ...
juliemcleanclark
Woo-commerce templatesClosed
Oxygen
Updated August 22, 2018 at 7:25am
6
Most recent comment from [deleted]:Hi Tea,We will update Oxygen soon to be compatible with the latest WooCommerce version. Don't worry, even that the warning appears in your end it will not create any problem in the theme.Have a grea ...
Giorgia Rossi
Text in columnsClosed
Kalium 3
Updated August 20, 2018 at 5:05pm
4
Most recent comment from [deleted]:I'm glad to hear that this is solved nowP.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborat ...
alroyndhlovu
How To Make Images Non-ClickableClosed
Kalium 3
Updated August 20, 2018 at 2:00pm
4
Most recent comment from [deleted]:Glad to hear thatWill set this ticket as solved from here.
Walter Calderon
Xenon Template: Setting DevExpress Library doesn't workClosed
Xenon
Updated August 20, 2018 at 9:49am
7
Most recent comment from Laborator:Hi dilpu123,Please create a new ticket instead of replying to an old ticket.