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Public Tickets

lpacquelet Theme stylingClosed   Kalium 3   Updated February 6, 2021 at 5:35pm   4 Most recent comment from [deleted]:Happy to hear that LeoHave a great weekend!P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.A huge thank you from Labor ... Manuelpr Tag cloud settingsClosed   Kalium 3   Updated February 5, 2021 at 7:54pm   5 Most recent comment from Manuelpr:Thanks! nuraugen Possible to show captions on images (not portfolio item Lightbox)Closed   Kalium 3   Updated February 5, 2021 at 4:48pm   7 Most recent comment from nuraugen:Will do. Thanks again. stutelf WPBakery Page Builder Visual Text editor missing options barClosed   Kalium 3   Updated February 5, 2021 at 11:51am   9 Most recent comment from Laborator:Happy to hear that, I saw that the problems were being caused by the SSL since there were many files which could not be loaded.P.S: If you like our theme, it would help us a lot if you could give us a ... mittenknitter Main Menu formattingClosed   Kalium 3   Updated February 4, 2021 at 9:20am   2 Most recent comment from [deleted]:Hi Jane,1— Please add the code below to your Custom CSS area: .standard-menu-container div.menu>ul>li>a:after, .standard-menu-container ul.menu>li>a:after { background-color: transparent;}2— A ... 090052 Hamburger Menu ColourClosed   Kalium 3   Updated February 4, 2021 at 8:56am   8 Most recent comment from [deleted]:Hi,Please add the code below to your Custom CSS area: .mobile-menu-wrapper .mobile-menu-container { background: #333; } .mobile-menu-wrapper.mobile-menu-fullscreen .mobile-menu-container div.menu> ... kingcomgroup Revolution Slider & Product Images BrokenandClosed   Kalium 3   Updated February 4, 2021 at 8:33am   5 Most recent comment from Laborator:Hi there,I am happy to hear that the issue has been resolved, regarding the Really Simple SSL  we use it also in our sites and recommend it to our customers but not the Pro version and we never had a ... pjordens Social share buttons - translationsClosed   Kalium 3   Updated February 3, 2021 at 10:13am   6 Most recent comment from [deleted]:Hi pjordens,I did an auto-register and now the string is showing.See video: https://d.pr/v/8gUunWThanks! Ellenmeijer2 Pictures do not alignClosed   Aurum   Updated February 2, 2021 at 11:48am   4 Most recent comment from [deleted]:Happy to hear that!I will set this ticket as closed from here. vv_web Defer google mapClosed   Kalium 3   Updated February 1, 2021 at 9:55am   4 Most recent comment from [deleted]:Hi vv_web,These images are loaded from Google Maps JavaScript SDK so its their implementation and we cannot change it, and by considering that this is a library from Google and they know the best pr ... Jordan Checkout Page - Credit or debit card BOX UntypableClosed   Aurum   Updated February 1, 2021 at 9:40am   6 Most recent comment from Laborator:Hi Jordan,I just tested WooCommerce Stripe Payment Gateway in our live demo and it seems to work fine: (view large version)The problem in your site may be caused by any 3rd party plugin which is overw ... wenshengyun219 I can’t use WPBakery Page Builder to set my homepage, it is blank when openedClosed   Aurum   Updated February 2, 2021 at 11:22am   8 Most recent comment from [deleted]:Hi Iperher,Please contact your hosting provider and ask them to increase your WordPress Memory Limit because it is 40 on your site and it needs to be 256.See video: https://d.pr/v/glKczaThen I think ... chaurawr MenuClosed   Kalium 3   Updated January 29, 2021 at 3:51pm   2 Most recent comment from [deleted]:Hi chaurawr,I'm sorry but an option like this is not possible for the moment on our theme.Thanks for your understanding.P.S: If you're looking for professional help in this matter, there� ... Frank Barning Pictures popup prohibit downloadingClosed   Kalium 3   Updated January 29, 2021 at 3:30pm   4 Most recent comment from [deleted]:Hi Frank,Don't worry, I'm happy that I helped youHave a great day!P.S: If you enjoy our theme, you can head over to your Downloads tab and give it 5 stars. We will love you forever. jgorres Kalium theme package - links to assets brokenClosed   Kalium 3   Updated January 29, 2021 at 9:09am   8 Most recent comment from [deleted]:Hi Jörn, I meant, am I taking wrong steps to troubleshoot the issue, because as you can see in the video I've recorded for you the assets do really exist. To go further with troubleshooting I to ...