Public Tickets
Atticus_Wolf
Can I enable lightbox in Carousel mode?Closed
Kalium 3
Updated March 15, 2021 at 10:12am
5
Most recent comment from [deleted]:Happy to hear thatWill mark this ticket as solved from here.
vodkasolution
plugin pageClosed
Kalium 3
Updated March 15, 2021 at 8:55am
2
Most recent comment from [deleted]:Hi vodkasolution,This is happening either from your server cache or from any caching plugin.Please clear your cache and you will see that this problem will not happen anymore.Thanks!
SubbaMats
Product image Lightbox sizeClosed
Kalium 3
Updated March 15, 2021 at 8:20am
10
Most recent comment from Laborator:Hi Nico,Please create a new ticket as this ticket was created for an issue another user had, if you're having the same issue it should get fixed as we have fixed the issue in the theme but we wi ...
krstkim
Unable to install wpbakeryClosed
Kalium 3
Updated March 12, 2021 at 7:06pm
4
Most recent comment from [deleted]:Happy to hear thatHave a lovely weekend!
krstkim
Not able to access demos areaClosed
Kalium 3
Updated March 12, 2021 at 7:06pm
2
Most recent comment from [deleted]:Hi,This only can happen because of your server cache or maybe you are using a caching plugin.Thanks!
supermint
Overflow ProblemClosed
Kalium 3
Updated March 12, 2021 at 12:19pm
6
Most recent comment from Laborator:You're welcome, happy to hear it is fixed now and many thanks for your kind wordsP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on ThemeForest from you ...
kaeinva
Add another image to header on right sideClosed
Oxygen
Updated March 12, 2021 at 8:22am
4
Most recent comment from [deleted]:Hi Karen,Thanks for your explanation. I'm sorry but our theme doesn't offer an option like that for the moment.If you're looking for professional help in this matter, there's alw ...
Sofie_Piot
Bold MenuClosed
Kalium 3
Updated March 11, 2021 at 2:27pm
4
Most recent comment from Laborator:Hi Sofie,Use this selector for the product titles in the shop catalog:
.woocommerce .products .product .item-info .item-info-row .title-column h3 a
lfrappin
[Shop - Porduct page] Add a video in the image galleryClosed
Kalium 3
Updated March 11, 2021 at 9:29am
2
Most recent comment from Laborator:Hi Ludovic,Unfortunately adding videos to product images is not possible through WooCommerce options as they do not have this option for free, they are selling a plugin which enables this feature:http ...
bmeiffret
PortfolioClosed
Kalium 3
Updated March 11, 2021 at 9:19am
2
Most recent comment from Laborator:Hi there,I am not sure if I have understood your question properly, but if you're saying that this demo (https://demo.kaliumtheme.com/fashion/) does not have the portfolio activated it is because ...
ericleestudio
Color of text in headerClosed
Kalium 3
Updated March 11, 2021 at 8:43am
2
Most recent comment from [deleted]:Hi ericleestudio,Please send me your WordPress credentials, because I need to login to your site and test this.To include your credentials click the Insert Credentials button in the editor toolbar (s ...
nicosea
Lightbox background color in Product PageClosed
Kalium 3
Updated March 11, 2021 at 8:33am
4
Most recent comment from [deleted]:Hi Nico,Happy to hear your kind wordsI wish you all the best!I will set this ticket as solved from here.
duzimage
demo page no longer availableClosed
Kalium 3
Updated March 10, 2021 at 8:04pm
4
Most recent comment from [deleted]:Hi Duzimage,
That will never happen
Yes, we recommend Mailchimp but you are free to use the one you want.
P.S: We are now back online. Now you should be able to use our services without problems.
S ...
Nicole
API Server inaccessibleClosed
Kalium 3
Updated March 10, 2021 at 8:14pm
3
Most recent comment from [deleted]:Hi Nicole,I just wanted to inform you that we are now back online. Now you should be able to use our services without problems Thanks for your patience.
FischerProg
Plugin update errorClosed
Kalium 3
Updated March 10, 2021 at 7:54pm
3
Most recent comment from [deleted]:Hi Chris,
We are back online. Now you should be able to use all our services again.
Thank you very much for your patience.