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Public Tickets

Jordan Checkout Page - Credit or debit card BOX UntypableClosed   Aurum   Updated February 1, 2021 at 9:40am   6 Most recent comment from Laborator:Hi Jordan,I just tested WooCommerce Stripe Payment Gateway in our live demo and it seems to work fine: (view large version)The problem in your site may be caused by any 3rd party plugin which is overw ... wenshengyun219 I can’t use WPBakery Page Builder to set my homepage, it is blank when openedClosed   Aurum   Updated February 2, 2021 at 11:22am   8 Most recent comment from [deleted]:Hi Iperher,Please contact your hosting provider and ask them to increase your WordPress Memory Limit because it is 40 on your site and it needs to be 256.See video: https://d.pr/v/glKczaThen I think ... chaurawr MenuClosed   Kalium 3   Updated January 29, 2021 at 3:51pm   2 Most recent comment from [deleted]:Hi chaurawr,I'm sorry but an option like this is not possible for the moment on our theme.Thanks for your understanding.P.S: If you're looking for professional help in this matter, there� ... Frank Barning Pictures popup prohibit downloadingClosed   Kalium 3   Updated January 29, 2021 at 3:30pm   4 Most recent comment from [deleted]:Hi Frank,Don't worry, I'm happy that I helped youHave a great day!P.S: If you enjoy our theme, you can head over to your Downloads tab and give it 5 stars. We will love you forever. jgorres Kalium theme package - links to assets brokenClosed   Kalium 3   Updated January 29, 2021 at 9:09am   8 Most recent comment from [deleted]:Hi Jörn, I meant, am I taking wrong steps to troubleshoot the issue, because as you can see in the video I've recorded for you the assets do really exist. To go further with troubleshooting I to ... nuraugen Spotify embedClosed   Kalium 3   Updated January 29, 2021 at 8:13am   6 Most recent comment from [deleted]:Hi nuraugen, Oh, ok then. I'm very happy that this is now resolved I wish you have a great day and a happy weekend! P.S: If you enjoy our theme, you can head over to your Downloads tab and give ... SomeshVC Form field outside column on mobileClosed   Kalium 3   Updated January 28, 2021 at 10:22am   6 Most recent comment from [deleted]:Happy to hear thatI will set this ticket as solved from here. robinyeung How could I edit woocommerce default message and product background?Closed   Kalium 3   Updated January 28, 2021 at 8:32am   4 Most recent comment from [deleted]:Hi Robin,Those words that you mention are strings that are offered by Kalium theme, we also offer pre-translation of Kalium files in 18 languages but unfortunately, Chinese is not offered because no-o ... Bonitamona ProductsClosed   Kalium 3   Updated January 28, 2021 at 7:49am   6 Most recent comment from [deleted]:Hi Bonitamona,Happy to har thatHave a nice day! idleworm Kalium Shop Theme can't save changesClosed   Kalium 3   Updated January 27, 2021 at 8:58am   4 Most recent comment from [deleted]:Hi idleworm and jackamano, Please make sure that you have done those steps: 1— Make sure that you are using the latest version of Kalium, you can read the changelog here Kalium release notes. 2— ... jgorres How to change colour of heading on blog pageClosed   Kalium 3   Updated January 26, 2021 at 8:50am   2 Most recent comment from [deleted]:Hi Jörn,You can do that change on your Skin Color area (read more).Thanks! sofiachin Skin colours - theme optionsClosed   Kalium 3   Updated January 25, 2021 at 3:45pm   4 Most recent comment from [deleted]:I'm very happy to hear that SofiaI wish you have an amazing day!P.S: If you enjoy our theme, you can head over to your Downloads tab and give it 5 stars. We will be forever grateful. jgorres Why is WPBakery Editor not used when creating postsClosed   Kalium 3   Updated January 25, 2021 at 12:05pm   5 Most recent comment from jgorres:Hi Ylli,Thanks for the additional information.Ticket may be closed.Regards;Jörn. jgorres Blog header and blog description cannot be adjustedClosed   Kalium 3   Updated January 25, 2021 at 12:02pm   5 Most recent comment from jgorres:Hi Art,Thanks.I was not aware of the setting on the blog page.Ticket may be closed.Regards,Jörn. jgorres How to hide post categoryClosed   Kalium 3   Updated January 25, 2021 at 11:58am   5 Most recent comment from jgorres:Heyhey,"We will love you forever." That's harassment." ;-)I will have a great week although it is not easy in thosed days.Regards,Jörn.