Public Tickets
ssanchez_romero
Customer LoginClosed
Aurum
Updated February 26, 2018 at 9:15am
6
Most recent comment from [deleted]:Hi there,This problem can be related because you are using WooCommerce 3.3 and the theme doesn't fully support WooCommerce 3.3 for the moment. We will begin to work on a theme update that will support ...
Guidedent
Blurry Product ImagesClosed
Aurum
Updated February 22, 2018 at 1:51pm
6
Most recent comment from [deleted]:Hi Guidedent,Glad to hear thatP.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborator in adv ...
andreacouvert
Featured ImageClosed
Aurum
Updated February 21, 2018 at 1:56pm
2
Most recent comment from [deleted]:Hi Andrea,This is a customization question and support doesn't offer customization services as we wrote on our support homepage and on this area. I will try to help you this time thoughThat is not po ...
ssanchez_romero
Background imageClosed
Aurum
Updated February 21, 2018 at 12:17pm
3
Most recent comment from [deleted]:Glad to hear that!P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from Laborator in advance!
Will s ...
ssanchez_romero
Style navClosed
Aurum
Updated February 20, 2018 at 2:33pm
3
Most recent comment from ssanchez_romero:Ok, thanks!
caffeineandgasoline
shop footer widgetClosed
Aurum
Updated February 19, 2018 at 10:19am
5
Most recent comment from caffeineandgasoline:Hi Art,
Okay, great. Thank you very much Art. Have a nice day!
Kind regards
Alex
agenciaevidence
Brands Menu It's goneClosed
Aurum
Updated February 19, 2018 at 8:44am
6
Most recent comment from [deleted]:Hi there,This is not happening to me even that the WPBakery plugin is active, for more please see this video https://d.pr/v/LskFnp.Thanks!
thscreative
Using WPbakery to show products using custom taxonomy termClosed
Aurum
Updated February 12, 2018 at 3:50pm
4
Most recent comment from [deleted]:Hi thscreative,I think that this is possible. For more info please see this video that i recorded for you https://d.pr/v/W7fX32+I will include some useful articles for the WooCommerce plugins, those ...
orlando
two products per row to show mobile. It doesn't workClosed
Aurum
Updated February 12, 2018 at 2:37pm
4
Most recent comment from [deleted]:Hi Orlo,Maybe you haven't seen this article Outdated copies of some WooCommerce template files. Aurum doesn't support the latest WooCommerce 3.3 for the moment but we are working on Aurum to support ...
jonybigude
Same height on product widgetClosed
Aurum
Updated February 9, 2018 at 9:36am
2
Most recent comment from [deleted]:Hi jonybigude,That is happening because some of your products have 2 lines of text and some of them use elements that are enabled from your other plugins.So basically there is not any solution for th ...
jonybigude
Change the add to cart buttonClosed
Aurum
Updated February 9, 2018 at 8:38am
3
Most recent comment from jonybigude:Yes, I did it by adding the following CSS:.woocommerce .shop-item .item-info a[data-product_id].product-type-variable::before { content: url(url/add_to_cart_5.png);}Thanks!
jonybigude
Hide "Chose alternative" buttonClosed
Aurum
Updated February 9, 2018 at 8:32am
3
Most recent comment from jonybigude:Thanks!
nicofrenchy
close sessionClosed
Aurum
Updated February 6, 2018 at 10:00am
10
Most recent comment from [deleted]:Hi nicofrenchy,Sorry but we are not allowed to do that. You are the first user that is writing that we need to install a browser language to be able to login, we can login to our 40.000 clients witho ...
nicofrenchy
misplacedClosed
Aurum
Updated February 6, 2018 at 8:58am
4
Most recent comment from Laborator:Now I understand what you mean, unfortunately the sticky footer is not possible and it is not recommended, before we used to have themes with this feature but now it is outdated as it will only cause ...
JonathanEndy
Google Tag Manager in UIClosed
Aurum
Updated February 5, 2018 at 9:50am
4
Most recent comment from Laborator:Hi again,Now I see that you are using Aurum instead of Kalium (the link you included was about Kalium), so to include this code to your theme the first thing you need to do is install the Child Theme ...