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  Public Ticket #2016965
Following Update to 3.4.6.2
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  •  6
    Clive Sheppard started the conversation

    Hi, I've updated our site to version 3.4.6.2 over the weekend and everything has gone pretty well.  That said, I wonder if you can help with a few queries/changes that have arisen following the update.  I have the original site at https://booklet.ro and the updated site at https://testrestore.booklet.ro :-

    1) Individual books now have the page breadcrumb showing at the top of the page (please compare the original https://www.booklet.ro/carti/greseli-frecvente-romana/ with the new https://testrestore.booklet.ro/carti/greseli-frecvente-romana/).  How can this be disabled please?

    2) Items added to the cart no longer show as a red numbered icon in the basket.  How can I switch this back on please?

    3) Sub-categories were previously shown with a '-' in front of their name to indent them.  This isn't the case any more.  How can this be re-instated please?

    I'm just about to purchase another copy of Aurum for a new site so would like to know how to fix the above so that the new site is working correctly from the start.

    Many thanks!

    Clive

    Attached files:  old.jpg
      new.jpg

  •  467
    Arlind replied

    Hi Clive,

    I saw that you are upgrading from 2.x to 3.x so this has some changes that may affect your site so its great idea to keep both versions apart like you are already doing. Here are my answers to your questions:

    1. Sure you can add this custom CSS code to hide the Breadcrumb on single product page:

    .single-product .page-heading .woocommerce-breadcrumb {
    display: none;
    }

    If you want to completely disable the breadcrumb you can add this custom PHP code:

    function aurum_page_heading_breadcrumb() {}

    2. Is there specific code in your site being added as in our demo actually this works:

    https://d.pr/i/rzuVnP

    If you are unsure about this, please try switching to parent theme and see if its working, or provide me your WP credentials and I can check it.

    3. Sorry about this, I have just noticed this was not showing so here is the fix:

    Download this file and replace it in this directory (of the theme): /assets/css/

    If you don't see the change immediately, please hard-refresh your browser (CTRL/CMD+R) because it takes longer to load the changes, as they are saved in browser cache. Another option is to open new private/incognito window and try if it works.

    Kind regards,
    Arlind


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  •   Clive Sheppard replied privately
  •  467
    Arlind replied

    Hi Clive,

    Thank you for your kind words, we are really happy to hear them and that you trust our product.

    As for the cart counter badge,  I have just saved theme options and the cart items counter is showing now:

    medium
    (view large image)

    Since the last update, we have added the option to hide the counter (theme options):

    medium
    (view large image)

    So, the option was selected but not applied without saving theme options.

    Regarding your transition of changes between Aurum versions I can help you with that. More exactly, if you haven't changed any template file inside Aurum then you can just copy Child Theme functions.php file to the production site, and set theme options like in test site, that should work. Before doing that can you check if everything is fine with the new version of the theme compared with your live site?

    Kind regards,
    Arlind


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  •  6
    Clive Sheppard replied

    Hi Arlind

    That's excellent, nice and simple - much appreciated!

    Actually my idea was to make this new site the live site going forwards.  The trouble is, since working on fixing things with this new site people have placed orders at the old site (which is still the live site).  What I was hoping to do was to export users and orders added since last week from the old site and import them into the new site.  Is that something easy enough to do with a good import/export plugin or would you advise me to go back to the old site and go through all the steps to update it from version 2 to the current version?

    Many thanks!

    Clive

  •  467
    Arlind replied

    Hi Clive,

    Depending on my experience with WordPress migration, it is always messed up when transported to another site so either way will require some extra work.

    I'd suggest you to backup your current site (Database and Files), then update the theme and simply  follow the steps I have suggested in this ticket, it won't take more than half an hour I guess. Since you have the backup, the update is failsafe and users data are kept as they are.

    Kind regards,
    Arlind


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  •  6
    Clive Sheppard replied

    Hi Arlind

    Thanks for the advice.  In case it helps anyone else I found some excellent tools/plugins (not free of course) that do an excellent and very thorough job of migrating users, products and orders between sites.  I was very sceptical before trying them out on a test site but they worked flawlessly.  Feel free to take a look at https://www.webtoffee.com/plugins/ for more details.

    All the best

    Clive