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Public Tickets

Lula Rocha Theme Options Custom SkinClosed   Kalium 3   Updated July 22, 2016 at 6:24pm   7 Most recent comment from Lula Rocha:Ok, will do thatThank you for your helpLula Markus Roche Video Player Background ColorClosed   Kalium 3   Updated July 22, 2016 at 12:15pm   13 Most recent comment from Markus Roche:You are the pro! ;) Thank you again! hans Moving websiteClosed   Kalium 3   Updated July 22, 2016 at 12:13pm   2 Most recent comment from [deleted]:Hi Hans,The best way to move the site from domain to another domain is to download SQL file, find and replace old domain with the new one, then upload that SQL file in the new server and simply connec ... Melania Portfolio problemsClosed   Kalium 3   Updated July 22, 2016 at 12:05pm   2 Most recent comment from [deleted]:Hi Melania,When you imported the demo content there should have been all the projects that appear on the Photography demo, but with the gray images, is that right? If not i can install demo content f ... Wilson Landing Page demo content not fully displayingClosed   Kalium 3   Updated July 22, 2016 at 11:55am   4 Most recent comment from [deleted]:Hi Wilson,You've send me the localhost link, which is not accessible for me. Is it possible to move the website online somewhere so I can set it up for you.Hopefully you can manage to move the site o ... Sira Casariego Color circle/heart in portfolio itemClosed   Kalium 3   Updated July 22, 2016 at 11:37am   5 Most recent comment from Sira Casariego:Thank you! :-) Ansel Mobile SiteClosed   Kalium 3   Updated July 22, 2016 at 11:35am   2 Most recent comment from Laborator:Hi Ansel,Can you post your site login credentials in a private reply so we can get access and see what the problem may be. brindl photo captions for portfolioClosed   Kalium 3   Updated July 22, 2016 at 11:23am   4 Most recent comment from Laborator:Hi Brindl,We are using the side portfolio type in this item and it seems to be working fine, I just edited this item and put the captions. Stéphane Verstraelen Menu font in PortfolioClosed   Kalium 3   Updated July 22, 2016 at 11:19am   8 Most recent comment from [deleted]:Hi Steph, I'm very glad to hear that :) If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just ... AMAO Typography cannot savedClosed   Kalium 3   Updated July 22, 2016 at 11:18am   14 Most recent comment from [deleted]:Hi Amao, I'm very glad to hear that :) If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just ... jody contact formClosed   Kalium 3   Updated July 22, 2016 at 11:16am   2 Most recent comment from Laborator:Hi Jody,The problem is with your mail server (SMTP) which is not sending or receiving e-mails, this can be fixed by using WP Mail SMTP plugin in your WordPress and configure your mail server. ... Yan full width video POSTClosed   Kalium 3   Updated July 21, 2016 at 4:26pm   4 Most recent comment from [deleted]:Hi Yan,I'm glad to hear that :)If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link) ... Vilius Malinauskas WooCommerce Shipping zones buttons doesn't workClosed   Kalium 3   Updated July 21, 2016 at 12:15pm   4 Most recent comment from [deleted]:Hi Vilius,The problem is coming from the iQ Block Country plugin, i just disabled that plugin and the button on WooCommerce now works.Next time if you have problems like this please disable all your ... Alice Product Category DisplayClosed   Kalium 3   Updated July 21, 2016 at 12:14pm   6 Most recent comment from Laborator:Glad to hear that Alice :)If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link). ... Jim Masonry Portfolio ProbleClosed   Kalium 3   Updated July 21, 2016 at 12:11pm   6 Most recent comment from [deleted]:Hi Jim,I have managed to fix your issue. It was bug of our theme and it won't happen again.Have a great day