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Public Tickets

SirZebra Translation the "Share Your toughts" Text from Blog comment formClosed   Kalium 3   Updated September 27, 2016 at 1:30pm   1 Most recent comment from SirZebra:Hello, after going through the documentation provided here and on the laborator support website, I haven't been able to find where or how to translate the "Share Your toughts" Text from Blog comment f ... KrisPot777 Grid templateClosed   Kalium 3   Updated September 27, 2016 at 12:58pm   6 Most recent comment from [deleted]:Hi Kris,Yes credentials are working now. Hmm i'm sorry but i don't know what is the problem there, maybe it's better if you write to VC plugin author because i think that this is a bug on their plugin ... jeroen vos portfolio lightbox optionsClosed   Kalium 3   Updated September 27, 2016 at 12:45pm   4 Most recent comment from [deleted]:Thank you very much, for these words!We are trying hard to publish the new version, we are on the way of 2.0 update however I don't have any ETA about the release, it will be matter of a month or two, ... maya major bugClosed   Kalium 3   Updated September 27, 2016 at 11:58am   6 Most recent comment from Laborator:Hi Maya,If this is your portfolio page then you will need to add the description via Laborator > Theme Options or via the page settings when editing it, not through Visual Composer. Tim Pages not showing content!!Closed   Kalium 3   Updated September 27, 2016 at 11:26am   7 Most recent comment from [deleted]:Hi Ascha,Please open e new ticket with your problem.We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come ... Alex problems with blog entryClosed   Kalium 3   Updated September 27, 2016 at 11:20am   3 Most recent comment from Laborator:Hi Alex,I don't know what the problem may be but I just entered a new line before the text and now it is showing, if you encounter this problem again please write us in this ticket. sepehr RTL menuClosed   Kalium 3   Updated September 27, 2016 at 11:02am   2 Most recent comment from Laborator:Hi Sepehr,Can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we have a possible solution. Make sure to choose Private Reply wh ... maya POSITIONSClosed   Kalium 3   Updated September 27, 2016 at 10:56am   4 Most recent comment from [deleted]:Glad to hear that Alex Similar products tabClosed   Kalium 3   Updated September 26, 2016 at 7:17pm   10 Most recent comment from [deleted]:Hi Alex,Please open a new ticket about this question. Rubin Hooper Setting correct image sizesClosed   Kalium 3   Updated September 26, 2016 at 7:12pm   2 Most recent comment from [deleted]:Hi Rubin,You just need to import best image size that you have and Wordpress will crop image on it's required dimensions, so you should not worry for the restTo change that color, please just add the ... maya problrem with arrowsClosed   Kalium 3   Updated September 26, 2016 at 3:44pm   8 Most recent comment from [deleted]:Hi Maye,We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if thi ... elham Deleting logo and menu from the front pageClosed   Kalium 3   Updated September 24, 2016 at 9:40pm   4 Most recent comment from [deleted]:Hi Elham, Sorry for the mistake, CSS code should be: body.home .logo-and-menu-container { display: none !important; } kelsyp Theme ConfigurationClosed   Kalium 3   Updated September 24, 2016 at 3:20pm   4 Most recent comment from [deleted]:Hi Kelsy,A lot of users have written to us telling that our Theme Options is so intuitive and almost all the options are self explanatory and some of the options have their descriptions on their rig ... ne1thEr Fatal error: tpls/portfolio-single-prevnext.php on line 17​Closed   Kalium 3   Updated September 24, 2016 at 3:08pm   3 Most recent comment from [deleted]:You are using an old version of our theme. The latest version for the moment is (1.9.4.2), please update your theme first and then the premium plugins too. The easiest way to update our themes i ... bsalami how to make the portfolio page images square?Closed   Kalium 3   Updated September 24, 2016 at 1:27pm   7 Most recent comment from [deleted]:Hi Bsalami,Glad to hear thatHave a great weekend!