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Public Tickets

Laurent Jargot Portfolio item typeClosed   Kalium 3   Updated October 3, 2016 at 5:07pm   10 Most recent comment from Laborator:You're welcome Laurent kaori241 Cannot download Woocommerce pluginClosed   Kalium 3   Updated October 3, 2016 at 1:47pm   2 Most recent comment from [deleted]:Hi,Can you please enable WP Debug Mode because I am not able to exactly know what kind of issue is this.To turn on WP Debug Mode, follow these steps:1. Open wp-config.php2. Find WP_DEBUG constant (wri ... suharsha_wick Portfolio CategproesClosed   Kalium 3   Updated October 3, 2016 at 1:26pm   4 Most recent comment from Laborator:Hi suharsha_wick,The problem is that the category and the item name have the same name, let's take dilni-and-dilhan for example - you will need to rename the slug category or the post to be different ... chilbee Change SHARE buttons positionClosed   Kalium 3   Updated October 3, 2016 at 1:22pm   2 Most recent comment from Laborator:Hi Chillbee,Unfortunately this is no possible in this type of portfolio, there are two main columns of this post and the share belongs to the left one which will appear first (including title and desc ... Carmen Problem with portfolioClosed   Kalium 3   Updated October 3, 2016 at 12:50pm   12 Most recent comment from Laborator:Hi Carmen,Can you please check if everything is okay, I managed to fix both of the issues. Gary Adestra Add Picture Not workingClosed   Kalium 3   Updated October 3, 2016 at 12:50pm   2 Most recent comment from [deleted]:Hi Gary,We haven't heard about this problem before, so to better understand this problem please share your WP credentials here, because I need to login to your site and test this issue. Your informat ... Frank DemoClosed   Kalium 3   Updated October 3, 2016 at 12:43pm   4 Most recent comment from [deleted]: Hi Frank, Thanks for your confirming and glad that helped! Regarding your further issues; kindly open a new ticket and post your request so it will be helpful for the other users to take advantag ... artdsgpuc Video Player ControlsClosed   Kalium 3   Updated October 3, 2016 at 12:22pm   4 Most recent comment from Laborator:Hi Matt,Unfortunately that's not possible, we have also had tickets before this one requesting the video-loop but that's not possible at the moment. Gary Add Adestra to PagesClosed   Kalium 3   Updated October 3, 2016 at 12:22pm   6 Most recent comment from [deleted]:Hi Gary, Sorry for the misunderstanding, Maybe you haven't installed any of our Demo Contents, but don't worry for that, you will learn how to use our theme very easily. Here is a video that ... motiv_studio Custom Logo SizeClosed   Kalium 3   Updated October 2, 2016 at 9:04pm   2 Most recent comment from Laborator:Hi there,There is no optimal or maximum size for the logo, you can upload it and only see how it looks on the front-end, you can set the logo width from the theme options also after uploading it, it i ... luisjsr Removing the eye illustration from thumbnailsClosed   Kalium 3   Updated September 30, 2016 at 3:07pm   6 Most recent comment from [deleted]:Hi Luisjsr,Glad to hear thatIf you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link). ... Jose Can a Post be visualized as a Page?Closed   Kalium 3   Updated September 30, 2016 at 12:03pm   4 Most recent comment from [deleted]:Hi Jose,Here is what I did to make the post look alike the page item:1. Set absolute header position: (view large version)2. Set row to Stretch with no paddings: (view large version)3. Add this Custom ... Kelly Menu ItemClosed   Kalium 3   Updated September 30, 2016 at 11:31am   4 Most recent comment from Laborator:You're welcome Kelly chilbee Google Maps Error on Contact PageClosed   Kalium 3   Updated September 30, 2016 at 11:30am   4 Most recent comment from Laborator:Hi Ch,Glad to hear that it is working now Jon Rev Slider ProblemClosed   Kalium 3   Updated September 30, 2016 at 11:26am   2 Most recent comment from [deleted]:Hi Jon, Revolution Slider has made some features that are activated only if you purchase their plugin, those features (extra sliders) are not included for the users who get *the plugin from a theme ...