Public Tickets
Mari Mathisen
Portfolio not workingClosed
Kalium 3
Updated October 4, 2016 at 11:42am
4
Most recent comment from [deleted]:Hi Mari,
You are using an old version of our theme (1.9.4) and the latest version for the moment is (1.9.4.2), please update your theme first and then the premium plugins too.
You need to ...
Alek Kostic
effect for text and iconClosed
Kalium 3
Updated October 4, 2016 at 11:35am
2
Most recent comment from [deleted]:Hi Alek,1. To set "animated eye" on hover for visible titles portfolio elements go to Theme options > Portfolio settings, as shown here: (view large version)And the items should have the animated eye ...
studiopops
Hover logo imageClosed
Kalium 3
Updated October 4, 2016 at 11:22am
8
Most recent comment from [deleted]:Hi Wouter,Glad to hear that your problem is solved.Regarding your further issues; kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searchi ...
Alberto
ANCHOR LINK IN HOMEClosed
Kalium 3
Updated October 4, 2016 at 11:21am
2
Most recent comment from Laborator:Hi Alberto,I don't see any anchor there even when I switch to the other pages that don't have the Rev. Slider.P.S. I see your support has expired, in order to get further support you will need to pu ...
Sira Casariego
Portfolio filters in the homepageClosed
Kalium 3
Updated October 4, 2016 at 11:09am
17
Most recent comment from Laborator:Okay Sira, let us know then if you managed to fix it
Daniel Ng
WordpressClosed
Kalium 3
Updated October 4, 2016 at 11:08am
14
Most recent comment from Laborator:Hi Daniel,You will need to contact the hosting provider and tell them the values you need to be set.
timondeks
Portfolio single pagesClosed
Kalium 3
Updated October 4, 2016 at 10:53am
14
Most recent comment from [deleted]:Thank you Tim
Piotr Nowaczynski
videoClosed
Kalium 3
Updated October 4, 2016 at 10:52am
6
Most recent comment from [deleted]:Glad to hear that Peter,If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link).
A ...
Suzy
MobileClosed
Kalium 3
Updated October 4, 2016 at 10:49am
4
Most recent comment from [deleted]:Hi Suzy,Glad to hear that.If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link).
...
Laurent Jargot
Portfolio item typeClosed
Kalium 3
Updated October 3, 2016 at 5:07pm
10
Most recent comment from Laborator:You're welcome Laurent
kaori241
Cannot download Woocommerce pluginClosed
Kalium 3
Updated October 3, 2016 at 1:47pm
2
Most recent comment from [deleted]:Hi,Can you please enable WP Debug Mode because I am not able to exactly know what kind of issue is this.To turn on WP Debug Mode, follow these steps:1. Open wp-config.php2. Find WP_DEBUG constant (wri ...
suharsha_wick
Portfolio CategproesClosed
Kalium 3
Updated October 3, 2016 at 1:26pm
4
Most recent comment from Laborator:Hi suharsha_wick,The problem is that the category and the item name have the same name, let's take dilni-and-dilhan for example - you will need to rename the slug category or the post to be different ...
chilbee
Change SHARE buttons positionClosed
Kalium 3
Updated October 3, 2016 at 1:22pm
2
Most recent comment from Laborator:Hi Chillbee,Unfortunately this is no possible in this type of portfolio, there are two main columns of this post and the share belongs to the left one which will appear first (including title and desc ...
Carmen
Problem with portfolioClosed
Kalium 3
Updated October 3, 2016 at 12:50pm
12
Most recent comment from Laborator:Hi Carmen,Can you please check if everything is okay, I managed to fix both of the issues.
Gary
Adestra Add Picture Not workingClosed
Kalium 3
Updated October 3, 2016 at 12:50pm
2
Most recent comment from [deleted]:Hi Gary,We haven't heard about this problem before, so to better understand this problem please share your WP credentials here, because I need to login to your site and test this issue. Your informat ...