Important:
This support area is for Kalium 3 users only. Support for Kalium 4 has moved to our new platform at support.laborator.co. If you’re using Kalium 4, please create a new account there using your email and license key. A password will be sent to you automatically.

Okay

Public Tickets

Yiannis Add captcha to contact formClosed   Kalium 3   Updated October 5, 2016 at 5:38pm   6 Most recent comment from [deleted]:Hi Yiannis,Glad to hear that! suharsha_wick Add more fields to contact fromClosed   Kalium 3   Updated October 5, 2016 at 5:38pm   2 Most recent comment from [deleted]:Hi suharsha_wick,1— We have already added this on our to-do list, so this feature should arrive on our next 2-3 updates. 2— There is no CAPTCHA plugin included or supported in Kalium, we use A ... Jon Pageable Container Force ScrollingClosed   Kalium 3   Updated October 5, 2016 at 1:20pm   8 Most recent comment from [deleted]:This is very strange, because i added our oAuth code and everything is working as it should, you can see on this video http://drops.laborator.co/1ffEqPlease follow the instructions on the plugin http ... David Kerkhoff Google Maps stylingClosed   Kalium 3   Updated October 5, 2016 at 12:29pm   2 Most recent comment from Laborator:Hi David,When adding the map just make sure you've ticked the Styled Maps options and paste the code there. Daan Thumbnails single product pageClosed   Kalium 3   Updated October 5, 2016 at 12:23pm   15 Most recent comment from [deleted]:Hi Daan,Regarding your further issues; kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum, and we’re glad to h ... Walter Sticky Description In Product Single Page Not Working After 1.9.4 UPdateClosed   Kalium 3   Updated October 5, 2016 at 11:50am   2 Most recent comment from Laborator:Hi Walter,Yes, you're right because while designing another shop demo for Kalium I saw that the sticky description is not working anymore so we have fixed it but not released any new update now, just ... mathiasmaierhofer Portfolio Title Size (visible + inside)Closed   Kalium 3   Updated October 5, 2016 at 11:41am   9 Most recent comment from [deleted]:Hi Mathias,1— Can you please check the image or upload a compressed image on your parallax? It can happen that image si very big both on size and dimensions. Is this page working smooth on your ... Mei portfolioClosed   Kalium 3   Updated October 5, 2016 at 10:49am   14 Most recent comment from [deleted]:Hi Mei,2— Maybe the best way is to remove borders by going to Laborator > Theme Options > Theme Styling > Theme Borders. Ricard JQuery on portfolio filter categoriesClosed   Kalium 3   Updated October 5, 2016 at 10:31am   9 Most recent comment from [deleted]:Glad to hear that Ricard : ) studiopops Heading white spaceClosed   Kalium 3   Updated October 5, 2016 at 10:26am   2 Most recent comment from [deleted]:Hi Wouter,Can you please add the code below to Parameters and Options > Custom CSS (on that page only): .header-absolute .portfolio-title-vc-content { margin-top: 0px !important;} nederkoorn Loading blog posts...Closed   Kalium 3   Updated October 4, 2016 at 2:26pm   6 Most recent comment from [deleted]: Hi Nederkoorn You're welcome! :) Glad that your problem is solved now and thanks for confirming. Will set this ticket as solved, if you encounter any issue or simply have a question related to ou ... suharsha_wick Hide title on portfolio thumbnailsClosed   Kalium 3   Updated October 4, 2016 at 12:58pm   4 Most recent comment from [deleted]:Hi Suharsha,  Thanks for responding back! Kindly read out our previous reply as we have provided the solution in that. Mari Mathisen Portfolio not workingClosed   Kalium 3   Updated October 4, 2016 at 11:42am   4 Most recent comment from [deleted]:Hi Mari, You are using an old version of our theme (1.9.4) and the latest version for the moment is (1.9.4.2), please update your theme first and then the premium plugins too. You need to ... Alek Kostic effect for text and iconClosed   Kalium 3   Updated October 4, 2016 at 11:35am   2 Most recent comment from [deleted]:Hi Alek,1. To set "animated eye" on hover for visible titles portfolio elements go to Theme options > Portfolio settings, as shown here: (view large version)And the items should have the animated eye ... studiopops Hover logo imageClosed   Kalium 3   Updated October 4, 2016 at 11:22am   8 Most recent comment from [deleted]:Hi Wouter,Glad to hear that your problem is solved.Regarding your further issues; kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searchi ...