Public Tickets
Goso
CarouselClosed
Kalium 3
Updated September 28, 2016 at 4:23pm
2
Most recent comment from [deleted]:Hi Goso,Your site is asking from username and password. (view large version)Can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we ...
Mathieu
Cannot add Social Network element in Visual CompozerClosed
Kalium 3
Updated September 28, 2016 at 4:08pm
8
Most recent comment from [deleted]:Hi Mathieu,I'm glad to hear thatP.S: This comment is out of support questions but i would suggest you another AdBlock extension (this one), because i have heard that Google pay Adblock Plus to keep t ...
maya
space problemClosed
Kalium 3
Updated September 28, 2016 at 12:07pm
4
Most recent comment from [deleted]:Hi maya,I've added this CSS:
.header-absolute .portfolio-title-vc-content {
margin-top: 0;
}
.portfolio-title-vc-content>.lab-row-container:last-child {
margin-bottom: 0 !important;
}S ...
Rubin Hooper
Getting product filter to workClosed
Kalium 3
Updated September 28, 2016 at 11:54am
2
Most recent comment from [deleted]:Hi Rubin,Can you please contact Ajax filters team and ask why their plugin isn't responding when clicking its filtering options.Our theme is fully WooCommerce compatible and the products are shown wi ...
Martin
No products are loaded, latest updateClosed
Kalium 3
Updated September 28, 2016 at 11:22am
16
Most recent comment from [deleted]:Hi Martin,Great to hear that buddy. Cheers
cremissimo
spacecellingClosed
Kalium 3
Updated September 28, 2016 at 11:05am
4
Most recent comment from [deleted]:Hi,To remove the animation effect click edit in column container, then set Reveal effect style: (view large version)
yaoyolos
Theme Option can't saveClosed
Kalium 3
Updated September 28, 2016 at 10:49am
4
Most recent comment from [deleted]:Hi Yaoyolos,Glad to hear thatIf you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link). ...
Mei
questionsClosed
Kalium 3
Updated September 28, 2016 at 1:20am
12
Most recent comment from Laborator:Hi Mei,Glad to hear that it worked
Markus Roche
White Screen of DeathClosed
Kalium 3
Updated September 27, 2016 at 3:25pm
16
Most recent comment from Markus Roche:Hi Ascha,I'm not an expert, but I guess this depends on what exactly happened to your page. After my Kalium theme update failed and I saw the "White Screen of Death" my theme was irreversibly broke ...
SirZebra
Translation the "Share Your toughts" Text from Blog comment formClosed
Kalium 3
Updated September 27, 2016 at 1:30pm
1
Most recent comment from SirZebra:Hello, after going through the documentation provided here and on the laborator support website, I haven't been able to find where or how to translate the "Share Your toughts" Text from Blog comment f ...
KrisPot777
Grid templateClosed
Kalium 3
Updated September 27, 2016 at 12:58pm
6
Most recent comment from [deleted]:Hi Kris,Yes credentials are working now. Hmm i'm sorry but i don't know what is the problem there, maybe it's better if you write to VC plugin author because i think that this is a bug on their plugin ...
jeroen vos
portfolio lightbox optionsClosed
Kalium 3
Updated September 27, 2016 at 12:45pm
4
Most recent comment from [deleted]:Thank you very much, for these words!We are trying hard to publish the new version, we are on the way of 2.0 update however I don't have any ETA about the release, it will be matter of a month or two, ...
maya
major bugClosed
Kalium 3
Updated September 27, 2016 at 11:58am
6
Most recent comment from Laborator:Hi Maya,If this is your portfolio page then you will need to add the description via Laborator > Theme Options or via the page settings when editing it, not through Visual Composer.
Tim
Pages not showing content!!Closed
Kalium 3
Updated September 27, 2016 at 11:26am
7
Most recent comment from [deleted]:Hi Ascha,Please open e new ticket with your problem.We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come ...
Alex
problems with blog entryClosed
Kalium 3
Updated September 27, 2016 at 11:20am
3
Most recent comment from Laborator:Hi Alex,I don't know what the problem may be but I just entered a new line before the text and now it is showing, if you encounter this problem again please write us in this ticket.