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Public Tickets

Amaia problem with sticky menu on side portfolioClosed   Kalium 3   Updated October 7, 2016 at 11:59am   2 Most recent comment from Laborator:Hi Amaia,Download this file and replace it in this directory (of the theme): /assets/js If you don't see the change immediately, please hard-refresh your browser (CTRL/CMD+R) because it takes lo ... Jon Search Icon for DesktopClosed   Kalium 3   Updated October 7, 2016 at 11:49am   2 Most recent comment from [deleted]:Hi Jon, I understand your issue and we have not implemented that functionality, since customers haven't requested. However we are in the process of implementing this functionality, our designer has ... Goso Changing Heading 1 to 6 and ParagraphClosed   Kalium 3   Updated October 7, 2016 at 11:35am   4 Most recent comment from [deleted]:Hi Goso,Hmm o don't know why that plugin is not working, maybe the best was is to contact the plugin author for that as we don't give support for third-party plugins.As for your question:If you want ... ScaleCreativeTO Zig Zag Portfolio SetupClosed   Kalium 3   Updated October 7, 2016 at 11:12am   4 Most recent comment from [deleted]:Hi ScaleCreativeTO,Can you please write URL of this exact page please? We need to investigate your site and then get back to you if we have possible solution.Also please share your WP credentials he ... ignatiusminimus blog styleClosed   Kalium 3   Updated October 7, 2016 at 11:00am   2 Most recent comment from [deleted]:Hi ignatiusminimus,I think that you need to go on Settings > Reading and select Blog to be on your Posts Page. (view large version)Also to show Blog as on the page that you send to us you just need ... ChrisRolin Removing underline on links in rev sliderClosed   Kalium 3   Updated October 7, 2016 at 11:00am   4 Most recent comment from Laborator:You're welcome ChrisRolin,If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link). A hu ... motiv_studio Set Custom Menu for PageClosed   Kalium 3   Updated October 7, 2016 at 10:56am   2 Most recent comment from [deleted]:Hi motiv_studio,Is not possible to change menu type for specific page only, this setting is global.You can edit some things such as Sticky Menu (Enable-Disable), Menu color, or change logo for a speci ... nederkoorn Not showing selected variation product Closed   Kalium 3   Updated October 7, 2016 at 10:32am   10 Most recent comment from [deleted]:Hi nederkoorn, Hope that you are well We saw that you have rated our theme with 4 stars. I just wanted to ask you if you have any problem with our theme, or if you have any questions please fe ... m4thi4s Portfolio carrousel heightClosed   Kalium 3   Updated October 7, 2016 at 10:22am   4 Most recent comment from [deleted]:Glad to hear that. studiopops Custom logo hoverClosed   Kalium 3   Updated October 6, 2016 at 12:25pm   5 Most recent comment from Laborator:Hi Wouter,Yes you're right,  you can use this on any other page. renownedteam Blog post author informationClosed   Kalium 3   Updated October 6, 2016 at 12:09pm   2 Most recent comment from Laborator:Hi there,Unfortunately there is no option for this at the moment, we will look up to enrich this part of the theme in the upcoming updates but for now it is not in our to-do list. marie portfolio categoriesClosed   Kalium 3   Updated October 6, 2016 at 12:08pm   17 Most recent comment from [deleted]:Hi Marie,Done, I have added the same code in that domain as well.Please save the code when you update the theme you can add it to functions.php (end of file) in this way:1. go to Appearance > Editor2 ... Goso Stylesheet Closed   Kalium 3   Updated October 6, 2016 at 12:01pm   13 Most recent comment from [deleted]:Hi Goso,I can see that you have already opened a ticket here https://laborator.ticksy.com/ticket/910389So please be more patient and don't make multiple threads for the same problem, we answer ticket ... Candice Line Error When Theme Uploaded - 1868Closed   Kalium 3   Updated October 6, 2016 at 11:56am   6 Most recent comment from [deleted]:Hi Candice,Please just send them that error and i hope that they will know that is the problem and fix it for you.Also please check if your server meets the recommended PHP configuration limits as f ... Jannik Whats wron with Portfolio category HamburgClosed   Kalium 3   Updated October 6, 2016 at 11:53am   4 Most recent comment from Laborator:Hi Jannik,The problem is that you have also a portfolio item named Hamburg and the lightbox is opening the item in the same time when it's changing the category, what I did was to rename the Hamburg p ...