Public Tickets
Samanta
Visual composerClosed
Kalium 3
Updated June 21, 2016 at 11:49am
2
Most recent comment from [deleted]:Hi Samanta,Can you send us your URL and WP and FTP credentials please? (make sure that you tick the Private Reply button)
Marius
Translate to Lithuanian languageClosed
Aurum
Updated June 21, 2016 at 11:34am
2
Most recent comment from [deleted]:Hi Marius,To translate/rename theme strings, you can do this via Loco Translate plugin. If you don't have this plugin, please install and activate it in your WordPress site.1. Then go to Loco Transla ...
Ascha Pedersen
Padding vs marginClosed
Kalium 3
Updated June 21, 2016 at 10:52am
4
Most recent comment from Ascha Pedersen:No, but I have been advised by someone else how to proceed. I have to use these media call-outs. Doing a little crash course to fix it myself. Thanks Art.
Zainal
Single Product PageClosed
Aurum
Updated June 21, 2016 at 9:34am
4
Most recent comment from [deleted]:Glad to hear that :)
Eshen
icon disappearClosed
Kalium 3
Updated June 21, 2016 at 9:00am
3
Most recent comment from Eshen:Ah.... I see. Thanks for the reply.
Adam Hill
Advanced Custom FieldsClosed
Kalium 3
Updated June 20, 2016 at 7:03pm
3
Most recent comment from [deleted]:Hi Adam,It is possible to add your custom fields, but you cannot modify the ones in our theme. To add your own fields, open this file:wp-content/themes/kalium/inc/acf-fields.phpAnd delete this line: ( ...
Nung-Hsin
how to increase the portforlio items show in the Masonry layoutClosed
Kalium 3
Updated June 20, 2016 at 7:00pm
2
Most recent comment from [deleted]:Hi Nung,Can you please share your WP credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread. Please check "PRIVATE REPLY" ...
Simon
Update to themeClosed
Aurum
Updated June 20, 2016 at 6:32pm
2
Most recent comment from [deleted]:Hi Simon,We recommends to not update WooCommerce version upper than 2.5.5 before we release compatible version of latest WooCommerce update.
If you have updated, don't worry for that notification ...
Michael
How do I add that map image to the footerClosed
Aurum
Updated June 20, 2016 at 6:32pm
7
Most recent comment from [deleted]:Hi Michael,Glad to hear that!
Vanessa
fancy product designClosed
Aurum
Updated June 20, 2016 at 4:50pm
2
Most recent comment from [deleted]:Hi Vanessa,Can you please contact the plugin author for this problem, we are not creators or this plugin and the plugin author can give you the best support for this i believe.
Pablo Bontempo
Invisible photo in thumbnailsClosed
Kalium 3
Updated June 20, 2016 at 4:47pm
2
Most recent comment from [deleted]:Hi Pablo,This is happening because you have updated Wordpress to the latest version but you are using an old version of our theme (1.7.2) and the latest version for the moment is (1.9.1), please updat ...
omer
Getting permission errorClosed
Kalium 3
Updated June 20, 2016 at 4:47pm
3
Most recent comment from [deleted]:Hi Omer,It seems your hosting environment doesn't allow sessions, you should contact them and tell about the error you are getting. Once they fix the permissions issue you will be able to use the word ...
Brian
Combine Functionality Closed
Neon
Updated June 20, 2016 at 4:09pm
2
Most recent comment from [deleted]:Hi Brian,I'm sorry but the two themes have completely different code, and they can't be combined.
Tarquin
Woocommerce 2.6.1 Breaks Shop page layoutsClosed
Oxygen
Updated June 20, 2016 at 4:03pm
2
Most recent comment from [deleted]:We recommends to not update WooCommerce version upper than 2.5.5 before we release compatible version of latest WooCommerce update.
If you have updated, don't worry for that notification. We hav ...
raanan
error in cmsClosed
Aurum
Updated June 20, 2016 at 2:15pm
4
Most recent comment from [deleted]:Hi Raanan,Glad to hear that :)If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link) ...